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Bluetooth Audio Issue

For the past few days I have been getting an error message from my iMac when I open something in Quicktime or iTunes. It reads: (Bluetooth audio failed) There was an error connecting to your headset. Make sure it is turned on and in range. The audio portion of the program you were using may have to be restarted. The problem is, after it says that there is no audio and I don't have any bluetooth heaset, I've never even set one up before. I have always used my JBL speakers. What gives? Can anybody help me fix this problem? I've already checked my setup bluetooth devises and a headset is not one of them, just my mouse, keyboard and razr.

iMac G5 & iBook G4, Mac OS X (10.4.4)

Posted on Jan 15, 2006 9:45 PM

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3 replies

Feb 28, 2006 9:32 PM in response to Michael Hernandez3

I'm having a similar problem running 10.4.5 on my Mac Mini.

Specifically, the problem seems to affect Quicktime and Flash files that are running within a web browser. It doesn't matter what browser - I've tested Safar, Firefox, and Camino.

The problem occurs when my bluetooth headphone is turned off. If my browser hits a page with multimedia content in one of these formats while the headphone is off, the browser hangs. Eventually, after I've killed the browser off via Activity Monitor, I'll get an error indicating the "Bluetooth Device Failed".

If the headphone is on, then the audio is sent to the headphone -- even though the system preferences are clearly set to send the output to the built-in audio.

I've tried completely uninstalling my bluetooth device with no luck.

Bluetooth Audio Issue

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