6 Replies Latest reply: Oct 17, 2012 11:26 AM by Ernie Stamper
pamelafromeggesford Level 1 Level 1

why do i get red stripes down my photos when i print them  - on an epson printer?

  • Ernie Stamper Level 8 Level 8
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    I would normally expect this to mean you need to clean the print heads.  Are all cartridges in good supply?

     

    Ernie

  • hotpiano Level 1 Level 1

    Yes, I have 2 Macs, a MacBook Pro, and a MacPro, both running 10.6.8, with an Epson Workforce 545 printer. Both are presenting yellow lines whenever I try to print anything other than black text. The MacBook has drivers downloaded about 2 months ago, and the MacPro has drivers downloaded within the last few days - so I don't think it is outdated drivers. Ink is in good supply, and I have tried running the head cleaning and alignment utilities.

  • Ernie Stamper Level 8 Level 8
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    When you print, and finally click on Print in the dialogue from Aperture, and then go to the general print dialogue, click on Print Settings (after clicking on the arrows), and see whether High Speed is selected -- if it is, deselect and test.

     

    Ernie

  • hotpiano Level 1 Level 1

    Thanks for the reply, Ernie. FYI, I turned high speed print off, and ran head alignments. It has not improved at all. I'm getting 9 - 10 evenly-spaced red/yellow horizontal lines when I print from either mac. Sorry to say, I don't know what 'Aperture' is, that you refer to. Please enlighten. Thanks, again.

     

    Best,

    Dan

  • hotpiano Level 1 Level 1

    Ernie - Ran the head alignment again after a nozzle cleaning and check, and it is perfect now - no lines!! Sorry to spin your wheels, and thanks for trying to help.

     

    Best,

    Dan

  • Ernie Stamper Level 8 Level 8
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    Glad it is sorted, but:

     

    Sorry to say, I don't know what 'Aperture' is, that you refer to. Please enlighten.

     

    You are posting in the forum for using the application Aperture.  I assumed you were therefore printing from within Aperture.  Doing that has two levels of Print related dialogue windows -- one first in Aperture, and then after clicking on Print, the standard OSX print related windows.  Is this not the case?

     

    Ernie