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Syncing iPhone 3G

I just bought a new PC, a HP 200-5480 qd. The first time I synced my phone everything went OK. I authorized it and set up as a new phone. I was able to put music onto it, back up contacts, etc. I tried to sync my phone recently, about a week ago, it asks me to restore from back up or set up as new phone. I choose restore from backup and I get an error:

User uploaded file

So, I eject the iPhone and dismiss the error. I open iTunes to try to sync again about 3 days ago and it gives the same option to restore from back up or set up as a new phone. I click restore from back up and I get the above error again. So, I close out and try again by clicking set up as a new phone. iTunes backs up files and all that and everything goes fine. I am able to put songs and pictures on my phone, like normal. I try to uninstall iTunes and all Apple products and turn off my antivirus and firewall and then re-install. Open up iTunes and I get the same error.


I've also gotten these errors at some point:

User uploaded file

User uploaded file

Any help would be greatly appreciated.

iPhone 3G, Windows 7

Posted on Jul 16, 2011 11:21 AM

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Posted on Jul 16, 2011 12:32 PM

If iTunes can't read your backup, delete the latest backup from the list in iTunes/Edit/Preferences/Devices and sync again.

Troubleshooting "0xE" is covered here: iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

4 replies

Syncing iPhone 3G

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