2 Replies Latest reply: Jul 16, 2011 4:33 PM by stedman1
AlliSR-R Level 1 Level 1 (0 points)

We went camping for 10 days. Before we left I left my iPod in my room, shut off and away from sunlight. When we came back I tried to type and noticed that the bottom row of letters would not work. I thought if I cleaned the screen and leave it on over night it might work when I woke up, to see if the battery needed to warm up.. But in the morning it keep doing the same thing.. How do I fix my Ipod?? It's a 4th generation and I'v only had it since Dec. 25th 2010..


My brother also has the same kind of iPod, His is just a few weeks older than mine.. He also kept his in his room and shut off but his isnt acting like this.. HELP ME PLEASE!!

iPod touch, Windows 7
  • lllaass Level 10 Level 10 (164,765 points)

    Try the standard fixes in order:

    - Reset:

    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home

    button at the same time for at least ten seconds, until the Apple logo appears.

    - Restore the iPod from backup via itunes

    - Restore the iPod to factory defaults/new iPod.


    If still problem make an appointment at the Genius Bar of an Apple store or call AppleCare.

  • stedman1 Level 9 Level 9 (63,915 points)

    Hi: Try a reset. Push and hold the Sleep/On/Off button and the Home button at the same time for approximately 10-15 seconds, until the Apple logo reappears, release the buttons.