kpm800

Q: AppleMobileDeviceService.exe is hogging up to %50 of CPU

This just started happening... I have not connected iPhone to my Windows machine, but the AppleMobileDeviceService.exe service just decided to start being a glutton... Any one know why??

Thanks

Posted on Jul 18, 2011 4:22 PM

Close

Q: AppleMobileDeviceService.exe is hogging up to %50 of CPU

  • All replies
  • Helpful answers

first Previous Page 3 of 13 last Next
  • by immortaleye,

    immortaleye immortaleye Aug 11, 2011 4:56 AM in response to kpm800
    Level 1 (0 points)
    Aug 11, 2011 4:56 AM in response to kpm800

    Another user with the same problem on Windows 7 64bit. Realised something was hogging the CPU. At the moment I am right clicking on task manager, showing all users then stopping the apple synch service. CAnnot see a quick way to stop it permanently, though I assume I can probably disable it in the admin panel somewhere.

     

    Real screw up by Apple it seems.

  • by mandykayee,

    mandykayee mandykayee Aug 11, 2011 10:27 AM in response to kpm800
    Level 1 (0 points)
    Aug 11, 2011 10:27 AM in response to kpm800

    I have read the thread on how to fix . . . .but I am in the middle of an upgrade to my iphone.  It has been backing up for several hours.  The last time I unhooked it during an issue like this, it scrambled my phone, and I had to completely restore and lost everything.  SO, will this eventually finish if I just leave it alone?   It has 100% of my CPU taken up, but one would assume that eventually it would chew through it.  Or is there a safe way to get my iphone away from my PC?

  • by jmfc,

    jmfc jmfc Aug 12, 2011 4:54 AM in response to kpm800
    Level 1 (0 points)
    Aug 12, 2011 4:54 AM in response to kpm800

    @immortaleye

    If necessary, you can go in to 'Admin Tools / Services' to stop services like AMDS from starting automatically.

    (Whether or not you can see this option might depend on whether or not you have Windows Personal / Pro /Ultimate . . . )

     

    @everyone including immortaleye but excluding mandykayee

    This was fixed for me by uninstalling all Apple software from my PC, and then reinstalling iTunes (which installs most other stuff by default anyway).

    This even fixed my problem of an infinitely long iPad Backup.

    So, I didn't do anything to my iPad - just uninstalled my PC software, and fresh installed it again.

    Just FYI, uninstalling iTunes does not delete your library of music, etc.

    After re-installing iTunes, all my library music files, videos, audiobooks, and iPad Apps were still visible without having to add them to iTunes again manually.

     

    @mandykayee

    Whether the above procedure will work for you when in the middle of a device firmware upgrade or not is anyone's guess? Good luck.

     

     

    Second posting

     

    My original having been deleted by the thought police, who deemed my views on Apple, although containing no profanity, were so offensive they overrode any constructive contribution the above replies may have added.

  • by andrewfromsevenoaks,

    andrewfromsevenoaks andrewfromsevenoaks Aug 12, 2011 3:14 PM in response to tsonjapple
    Level 1 (4 points)
    Aug 12, 2011 3:14 PM in response to tsonjapple

    I was having the same problems - but luckily I'd tried to take a manual backup before upgrading the iPhone software.  The 6 step uninstall and then reinstall of iTunes solved the problem for me.  But what a waste of time to have to go through all this. 

  • by GoochyB,

    GoochyB GoochyB Aug 15, 2011 9:15 AM in response to jmfc
    Level 1 (4 points)
    Aug 15, 2011 9:15 AM in response to jmfc

    @jmfc

     

    Since Apple read your original post we can but hope that they have taken on board the legitimate concerns about their software, which although generally well designed is not perfect, as this thread clearly shows.

  • by shaunafromtoronto,

    shaunafromtoronto shaunafromtoronto Aug 15, 2011 4:02 PM in response to GoochyB
    Level 1 (0 points)
    Aug 15, 2011 4:02 PM in response to GoochyB

    I am seriously so frustrated with this whole thing!  My ipad2 won't update it's library because it said the file was corrupt, so I deleted it via preferences->devices and now it won't update AT ALL.  I did the whole delete every apple thing on earth in perfect order, then re-installed 10.3.  That worked for accessing the iTunes store, but what I didn't realize was that while this cpu hogging software was on my computer my husband used iTunes to update his ipod before going to Siggraph(a technology conference, so ironic).  When I went back a version(still getting the error message) it apparently made it so that my husband couldn't even load his iTunes because his library.itl file was created with a newer version.  So I've had to go back to the cpu hogging, no iTunes store version.  I can't fix this ipad2 library problem, not even by trying to restore my ipad as it gives me the same error!

     

    In a way, this is good.  I have lots of gift cards, and I can't use them!  They don't want me to purchase from them, so I won't.  Just because we are Windows users doesn't mean they can ignore us.  And if they want to delete this post, so be it, because the word is spreading on facebook anyway.  Fix the dang thing and maybe you'll make some sales again, because windows users are getting very angry!

  • by codalex,

    codalex codalex Aug 16, 2011 3:37 AM in response to erichmusick
    Level 1 (0 points)
    Aug 16, 2011 3:37 AM in response to erichmusick

    do i have to delete 10.4? how can i install the old version without losing all my settings?

  • by codalex,

    codalex codalex Aug 16, 2011 5:41 AM in response to erichmusick
    Level 1 (0 points)
    Aug 16, 2011 5:41 AM in response to erichmusick

    sorry, I was still sleeping

  • by tsonjapple,

    tsonjapple tsonjapple Aug 18, 2011 3:32 AM in response to tsonjapple
    Level 1 (0 points)
    Aug 18, 2011 3:32 AM in response to tsonjapple

    Follow-up

    A new iTunes update undid the re-install fix. I had to re-re-install iTunes to fix it again!!!

     

    Come on Apple! Are you going to make me do a fresh install for every single update????!!!

  • by immortaleye,

    immortaleye immortaleye Aug 18, 2011 4:10 AM in response to jmfc
    Level 1 (0 points)
    Aug 18, 2011 4:10 AM in response to jmfc

    I have just turned it all off via the administrator panel for now until Apple sort themselves out. If they could find the time to come on this forum and delete posts they did not like then the could at least have taken the time and courtesy to acknowledge the problem and indicate when a fix may be forthcoming.

  • by GoochyB,

    GoochyB GoochyB Aug 18, 2011 11:10 PM in response to tsonjapple
    Level 1 (4 points)
    Aug 18, 2011 11:10 PM in response to tsonjapple

    Yes, it did the same again for me after the recent QuickTime update - had to go through the whole complete uninstall and reinstall process again.  How can it be that Apple can continue to make software that somehow trips itself up, and then due to the interconnectedness of all things Apple (but nothing else) which is their whole ethos, we have to go through this whole rigmarole to fix it.

     

    Perhaps they could spend a little more money on writing less bloated software instead of spending it on court cases that apparently use doctored photos.

  • by jmfc,

    jmfc jmfc Aug 19, 2011 6:13 AM in response to GoochyB
    Level 1 (0 points)
    Aug 19, 2011 6:13 AM in response to GoochyB

    lol

     

    Yup, I think Apple are trying to create a new idiom :

     

    "Too many lawyers, not enough coders"

  • by deecee99,

    deecee99 deecee99 Aug 23, 2011 12:22 PM in response to kpm800
    Level 1 (0 points)
    Aug 23, 2011 12:22 PM in response to kpm800

    ITunes wants to update to 10.4.1 - does anyone know if this fixed the problems???

  • by BruceInTampa,

    BruceInTampa BruceInTampa Aug 23, 2011 3:20 PM in response to deecee99
    Level 1 (0 points)
    Aug 23, 2011 3:20 PM in response to deecee99

    I just installed 10.4.1 (iTunes and Quicktime only) and it significantly reduced the CPU usage.  Previously with 10.4 there was a CPU spike every few seconds, up to 80%.  With 10.4.1 there is still a spike but it only goes up to 20% or so.

    I'm running 32-bit Vista Business.   I do not have Safari or MobileMe installed.

     

    Hope this helps.

  • by steven37,

    steven37 steven37 Aug 23, 2011 4:00 PM in response to deecee99
    Level 1 (0 points)
    Aug 23, 2011 4:00 PM in response to deecee99

    @deecee99: If you've corrected it once, it will re-instate the problem.

     

    I'm afraid the best solution for now is to stop the Apple Mobile Device service when your phone is disconnected, and re-start the service before connecting it.

     

    Perhaps the next update will provide a solution.  I have to imagine that for every one of the posts in this thread, there are hundreds of others who are experiencing it.  Every day I get new emails in this thread, and I keep hoping for a real solution to appear, but it looks like it's up to Apple and so far the only action they've taken is to delete posts in here that are too critical of the company.

first Previous Page 3 of 13 last Next