kpm800

Q: AppleMobileDeviceService.exe is hogging up to %50 of CPU

This just started happening... I have not connected iPhone to my Windows machine, but the AppleMobileDeviceService.exe service just decided to start being a glutton... Any one know why??

Thanks

Posted on Jul 18, 2011 4:22 PM

Close

Q: AppleMobileDeviceService.exe is hogging up to %50 of CPU

  • All replies
  • Helpful answers

first Previous Page 6 of 13 last Next
  • by rbarrettiii,

    rbarrettiii rbarrettiii Oct 13, 2011 12:06 PM in response to mkiitmr2
    Level 1 (0 points)
    Oct 13, 2011 12:06 PM in response to mkiitmr2

    Wow, that worked.  Incredibly it seems like a conflict with Symantec Antivirus.  Once I unloaded that service (and did netsh winsock reset and rebooted), everything sync's fine and that AMDS doesn't go to 50% anymore.  Wow.  Hope I don't get a virus now

  • by IWNS,

    IWNS IWNS Oct 13, 2011 12:20 PM in response to mkiitmr2
    Level 1 (0 points)
    Oct 13, 2011 12:20 PM in response to mkiitmr2

    IT WORKED!!!!

     

    I uninstalled covenant eyes now working.

  • by taylor101010,

    taylor101010 taylor101010 Oct 13, 2011 12:58 PM in response to kpm800
    Level 1 (0 points)
    Oct 13, 2011 12:58 PM in response to kpm800

    This fixes the CPU usage issue and if you cant get to the Itunes Store home page.

     

    Type netsh winsock reset in command prompt and hit ENTER button.

     

    netsh winsock reset

    Restart the computer in order to complete the reset

  • by yosoydeb,

    yosoydeb yosoydeb Oct 13, 2011 3:31 PM in response to mkiitmr2
    Level 1 (0 points)
    Oct 13, 2011 3:31 PM in response to mkiitmr2

    I found out that in my case it was Integard, an Internet filter. After unistalling it and resetting winsocks AMDS stopped hogging the CPU and iTunes synchronises fine.

     

    The problem is, I need to keep Integard, as it is the computer my kids use.

     

    This only started happening after iTunes 10.1.4, I had installed Integard before then and there were no issues.

     

    This points to some change in the Apple code that is making it clash with net filters, doesn't it?

     

    Cheers

  • by Muellerpaint,

    Muellerpaint Muellerpaint Oct 13, 2011 5:49 PM in response to kpm800
    Level 1 (10 points)
    Oct 13, 2011 5:49 PM in response to kpm800

    I guarrentee this will work. I was so F****** frustrated, I feel so good NOW, the tension is gone!!!!!!!!!!!!!!!!!!

     

    Follow this link, very easy solution.

     

    http://www.thebambers.me.uk/wordpress/?p=316

  • by scott2eh,

    scott2eh scott2eh Oct 13, 2011 6:30 PM in response to Muellerpaint
    Level 1 (0 points)
    Oct 13, 2011 6:30 PM in response to Muellerpaint

    Wow, this worked for me too!!! So I'll restate it here:

     

    Start - Run type CMD and hit Enter

     

    in the DOS window type:  netsh winsock reset

     

    and hit enter. Then reboot. DONE!

     

    Twice before over the last 3 months I had this problem where my ipod sync would hang in "backing up ipod" and both times I ended up uninstalling itunes and then deleting the entire Apple directory under Program Files\Common Files and then after reinstalling itunes (a couple of times) it worked again.

     

    This time it didn't, but this simple fix worked. Also, MUCH easier!!

     

    It might not work for everyone but I recommend trying it!

     

    Thanks Folks!

  • by TetonWolf,

    TetonWolf TetonWolf Oct 14, 2011 8:28 AM in response to scott2eh
    Level 1 (0 points)
    Oct 14, 2011 8:28 AM in response to scott2eh

    I also can confirm that "netsh winsock reset" followed by reboot solved both my iPhone Sync hanging at backup step and constant CPU hogging by AppleMobileDeviceService. I am using Vista. Thank you to the original poster with this solution. Simple and 100% effective.

  • by dr_jon,

    dr_jon dr_jon Oct 14, 2011 10:11 AM in response to kpm800
    Level 1 (0 points)
    Oct 14, 2011 10:11 AM in response to kpm800

    I'm cross-posting this post I made in another thread as I think it's important:

     

    I did get iTunes fixed (well, so far) by the "netsh" command, but is does unhook a lot of networking stuff, some of which I might regret. Amongst others it stopped my Anti-Virus monitoring internet traffic (!!!). I've put that back but do wish I'd got a list of what was there beforehand so I could see what else was trashed.

     

    John

  • by dr_jon,

    dr_jon dr_jon Oct 14, 2011 10:14 AM in response to dr_jon
    Level 1 (0 points)
    Oct 14, 2011 10:14 AM in response to dr_jon

    Oh, you can see what get trashed by the stuff I posted here, but when I did mine it was late, I was tired, and I rushed...

    https://discussions.apple.com/message/16364178#16364178

  • by shoppy,

    shoppy shoppy Oct 15, 2011 11:08 AM in response to kpm800
    Level 1 (0 points)
    Oct 15, 2011 11:08 AM in response to kpm800

    System: Windows 7 SP1 x64, Upgrade to iTunes 10.5.0.142, blank iTunes store.

     

    Tried uninstall/reinstall in the correct order according to Apple support article. [no success]

    Tried running the netsh winsock reset. [no success]

    Uninstalled AVG 2011. [no success]

    Uninstalled Bsecure CloudCare. [success]

     

    CloudCare was likely reconfiguring winsock settings during the restart following the netsh winsock reset command.

  • by ws147,

    ws147 ws147 Oct 16, 2011 11:51 AM in response to shoppy
    Level 1 (0 points)
    Oct 16, 2011 11:51 AM in response to shoppy

    Same problem about month!! But with

    netsh winsock reset

    cpu usage goes down to normal und syncronising my iphone works

    My system:

    Windows XP SP3 - Panda Anti-Virus

    Now I have to give that command every time, before I shut down my laptop. So I put

    it in the automatically script via an ".bat" file.

    You have to give that command as an administrator.

     

    Message to Apple: Change that problem!

  • by frankcastiglione,

    frankcastiglione frankcastiglione Oct 16, 2011 3:03 PM in response to taylor101010
    Level 1 (0 points)
    Oct 16, 2011 3:03 PM in response to taylor101010

    ALWAYS had problems with slow since I updated iTunes to version 10. So I did a downgrade to 9.2.1 and was using it until yesterday, when I needed to upgrade to 5.10 in order to upgrade the IOS to version 5.0 of my newly purchased iPhone 4.

     

    And again, I had these problems. I got to format the drive, reinstall Windows, I almost gave up when I finally found this topic!

     

    Thank you so much! If it were not for your help, probably could not use all the features of my device and would have to buy another PC

  • by Connectex,

    Connectex Connectex Oct 17, 2011 8:28 AM in response to kpm800
    Level 1 (0 points)
    Oct 17, 2011 8:28 AM in response to kpm800

    I'm a consultant and I've had this problem with four Windows 7 64-bit systems that I'd upgraded to iTunes 10.5. No problems with 10.4.x. I tried the uninstall/reinstall and winsock reset. Neither resolved the problem. AppleMobileDeviceService.exe still ate CPU at 30-40% constantly. I also wasn't able to upgrade the devices to iOS 5.0. Since many said winsock reset worked I dug a bit deeper. Using Sysinternals AutoRuns utility. I found several WinSock catalog entries pointing to invalid filepath. I used AutoRuns to remove those bad entries and rebooted. I now have functional  iTunes 10.5 and I've upgraded one device to iOS 5.0. Hopefully I've saved someone else a lot of grief.

  • by cyclonqye,

    cyclonqye cyclonqye Oct 17, 2011 8:56 AM in response to kpm800
    Level 1 (0 points)
    Oct 17, 2011 8:56 AM in response to kpm800

    same thing happen to me, my cpu usage suddently went high then i'm decided to downgrade the apps...but suddenly the 10.3.1 unable to recognise my iTunes library...but thanks to erichmusick

    for your solution..i able to open it...;P ...

  • by Nniixx,

    Nniixx Nniixx Oct 17, 2011 5:05 PM in response to yosoydeb
    Level 1 (0 points)
    Oct 17, 2011 5:05 PM in response to yosoydeb

    yosoydeb wrote:

     

    I found out that in my case it was Integard, an Internet filter. After unistalling it and resetting winsocks AMDS stopped hogging the CPU and iTunes synchronises fine.

     

    The problem is, I need to keep Integard, as it is the computer my kids use.

     

    This only started happening after iTunes 10.1.4, I had installed Integard before then and there were no issues.

     

    This points to some change in the Apple code that is making it clash with net filters, doesn't it?

     

    Cheers

    Same here. Once i went to 10.4.1 i could not access the store, I went the full unistall / resinstall path which worked, buit once i upgraded to 10.5 it was broken again and the uninstall / reinstall didn;t fix it.

     

    When I disabled the Integard service from loading and ran the netsh winsock reset and restarted, all was good.

     

    I've raised a case with Race River to see what they suggest.

first Previous Page 6 of 13 last Next