Please help!!!! My itunes wont back up my iphone 4

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Please help!!!! My itunes wont back up my iphone 4

for the past 2 hours i have tried to back up my iphone.

Researched all the topics in apple and on google but after deleting, clearing the works, i have no luck.

Already deleted all my photos on my iphone, deleted the old back ups in the prefrences and i just want to back up my iphone because i had my old one stolen and do not want the same thing to happen in case it gets stolen again!!!

PLEASE HELP!!!

My itunes is on a pc and I have an iphone 4

The message that comes up after syncing is "itunes could not back up the iphone ****** because the backup was corrupt or not compatible with the iphone. delete the backup for this iphone, then try again.

Posted on Jul 19, 2011 8:13 AM

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hilairey 87 Author

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Jul 19, 2011 9:19 AM in response to hilairey 87

I figured it out, need to restart computer as exiting iTunes the pc is still running the file.

So exit out of iTunes then you restart the computer.

If you are using a pc just go into my computer, c drive, documents and settings, then administrator (or your username) then there are hidden files so in the toolbar just add on at the end application data and it should display all the hidden files which are the apple files. Click on the mobile sync file and backup file then delete the next file.

It should work, so then go in to iTunes and sync.

Answered my own problems once i calmed down! It may seem like your itunes and iphone are against you sometimes but they just do what they tell you to do.

Any problems after this let me know!!

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