Pages is frozen! What can I do to save the document?

Probably nothing just force quit and open it again and with luck is there ..

Dear ColleenMary,

I have just started having this problem also and I can't seem to get Pages out of this loop/ stall. I have used the force quit several times and I also zapped the PRAM 5 times in a row (three are usually the recommended number). The blue and white bar in the middle of the page just keeps going. I looked in the Library and found the unsavepages file. When opening it I get the same result, a stalled program. I could download the file to another machine and try to open the file but this doesn't resolve the problem on the MacBook Air.Have you found any solution yet? There was no new software installed on the machine but I did do an update yesterday on the OS. It was pushed out by Apple.

Thanks for your help,

CTMA

Mac OS 10.8.2/ MacBook Air/Pages 4.3

Next time, take care to save more often, at least every ten minutes.

But, maybe Pages isn't frozen, just very busy.

Start the application "Activity Monitor" available in the

Applications:Utilities folder.

On the row dedicated to Pages, you will see if the app is frozen : percentage of processor use fixed

or busy

percentage of processor use vary.

Yvan KOENIG (VALLAURIS, France) mardi 19 juillet 2011 23:55:02

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8

Please : Search for questions similar to your own before submitting them to the community

To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Follow Yvan's advice, if this doc is really important then wait for half an hour or so before deciding to consign it to oblivion ..

For Yvan

Does Pages save "inprogress" files as Excel does with it's .abk feature?

Csound1 wrote:

Does Pages save "inprogress" files as Excel does with it's .abk feature?

No, this is why I wrote, quite two years ago, an Autosave script which save every ten minutes the works in progress and keep a date_time_stamped copy so that we have chronological backups available.

This behavior will completely change when we will have an iWork package embedding the support of Lion new features.

Yvan KOENIG (VALLAURIS, France) mercredi 20 juillet 2011 10:05:13

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8

Please : Search for questions similar to your own before submitting them to the community

To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

colleenmary wrote:

I have no idea what I am looking at in activity monitor...It says:
PID PROCESS NAME USER %CPU

392 Pages Supaup...(etc) 4.1

THREADS REAL MEM KIND VIRTUAL MEM
10 230.0 MB Intel 28.3 MB

...Not quite sure what all that means....

Plus it has been approximately 21 hours since it stopped responding.

The meaningful info is %CPU in which CPU means

Central Processing Unit

the value 4.1 means that the app is quite frozen.

When it's heavily busy, it may be 100% or higher.

Yvan KOENIG (VALLAURIS, France) mercredi 20 juillet 2011 10:09:29

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8

Please : Search for questions similar to your own before submitting them to the community

To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

I found out how to retrieve any unsave states or files after this happend to me and almost deleted 4 hours of typing.

Select finder by clicking your desktop and click "Go" on the menubar

Hold Option, Click Library which should appear when you hold option with the go menu open

Open Autosave Information

my unsaved file was in there, hopefully yours will be too

So how many "unsavedpagesdocument.pages" would you have and how would you tell them apart?

This reminds me of when I ran the publishing arm of a real estate magazine and one of the reporters came to me frantically demanding I find an article he had written about a particular property. I asked what he had called it and he said "House".

I asked whether that was a good idea considering we were writing thousands of such articles.

All I got was this blank noncomprehending look that I seem to often get when I babble on with such nonsense.

I had a similar occassion when I contracted with the local Aviation Safety organisation and they just loved calling things "Plane", or giving documents the unique names of "1", "2" etc.

Peter

In my experience the keyboard force quit has not worked at all in OSX in years. Just as command period doesn't stop any processes like it used to.

Have you tried:

Menu > Apple > Force Quit… > Pages

If that doesn't work your whole Mac could be locked, up in which case you will have to hold in the power switch until it completely shuts down, wait at least 5 minutes and then restart up.

Peter

Thank you Peter for your help. I tried the, "Force Quit" from the Dock (holding the option key down and click Force Quit from the Pages icon in the Dock) and from the Menu and neither worked to resolve the issue. What I ended up doing was to just let it run a while and then I clicked on the two documents trying see if I could select something on either of the visible pages. Eventually, I went back to the, "Force Quit" in the Menu again and it worked! I am not sure if it just took some time to process the command or some other function had to be activated but the program eventually closed .It is functioning normally now.

Thaks you,

Corrie

YES THERE IS A SOLUTION!!!!

Steps: I'm not entirely sure what the button '⎋' is called Im guessing the on/off switch? You will find this on the far right top corner. Once you click this once, a box will appear questioning wether you would like to 'reopen the windows' something along those lines. Click on the 'reopen windows' and restart your mac. Once restarted it , your pages should still be there! This worked for me so I hope it is helpful for you guys 🙂 GOOD LUCK !!

Also, Apple... please stop doing updates that don't save our old files! I have files I need, and I shouldn't have to re-buy an older program to save them! Updates should always save our old files... otherwise why the **** would we ever want to update anything? Get with the program, Apple!

This is a voluntary, user-to-user, open support community that Apple leadership, and project teams neither monitor, nor participate. You are not communicating with them at all — just ranting to the rest of us that are trying to help with a clearly defined problem that may, or may not have a solution.

Got an issue with the current release of Pages, then use the Provide Pages Feedback menu item from the application menu. That goes to the Pages Product team.

I went to the program icons at the bottom of my screen, and just clicked the "pages" icon once, and "Poof!" the half blue screen of frozen death disappeared. Was able to continue creating/editing my report like nothing ever happened.