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Pages is frozen! What can I do to save the document?

My pages is frozen; I can't alter anything on the document, click any of the options in the top bar or access any part of the menu. The document is of extreme importance and I can't afford to lose the work that has been created since the last save.

iMac, Mac OS X (10.6.7)

Posted on Jul 19, 2011 2:11 PM

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20 replies

Jul 19, 2011 2:55 PM in response to colleenmary

Next time, take care to save more often, at least every ten minutes.


But, maybe Pages isn't frozen, just very busy.


Start the application "Activity Monitor" available in the

Applications:Utilities folder.

On the row dedicated to Pages, you will see if the app is frozen : percentage of processor use fixed

or busy

percentage of processor use vary.


Yvan KOENIG (VALLAURIS, France) mardi 19 juillet 2011 23:55:02

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Jul 20, 2011 1:05 AM in response to Csound1

Csound1 wrote:

Does Pages save "inprogress" files as Excel does with it's .abk feature?

No, this is why I wrote, quite two years ago, an Autosave script which save every ten minutes the works in progress and keep a date_time_stamped copy so that we have chronological backups available.


This behavior will completely change when we will have an iWork package embedding the support of Lion new features.


Yvan KOENIG (VALLAURIS, France) mercredi 20 juillet 2011 10:05:13

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Jul 20, 2011 1:09 AM in response to colleenmary

colleenmary wrote:


I have no idea what I am looking at in activity monitor...It says:
PID PROCESS NAME USER %CPU

392 Pages Supaup...(etc) 4.1


THREADS REAL MEM KIND VIRTUAL MEM
10 230.0 MB Intel 28.3 MB


...Not quite sure what all that means....


Plus it has been approximately 21 hours since it stopped responding.

The meaningful info is %CPU in which CPU means

Central Processing Unit


the value 4.1 means that the app is quite frozen.

When it's heavily busy, it may be 100% or higher.


Yvan KOENIG (VALLAURIS, France) mercredi 20 juillet 2011 10:09:29

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Mar 8, 2012 10:43 PM in response to colleenmary

I found out how to retrieve any unsave states or files after this happend to me and almost deleted 4 hours of typing.


Select finder by clicking your desktop and click "Go" on the menubar

Hold Option, Click Library which should appear when you hold option with the go menu open

Open Autosave Information


my unsaved file was in there, hopefully yours will be too

Mar 9, 2012 4:14 PM in response to Chris Lemmon

So how many "unsavedpagesdocument.pages" would you have and how would you tell them apart?


This reminds me of when I ran the publishing arm of a real estate magazine and one of the reporters came to me frantically demanding I find an article he had written about a particular property. I asked what he had called it and he said "House".


I asked whether that was a good idea considering we were writing thousands of such articles.


All I got was this blank noncomprehending look that I seem to often get when I babble on with such nonsense.


I had a similar occassion when I contracted with the local Aviation Safety organisation and they just loved calling things "Plane", or giving documents the unique names of "1", "2" etc.


Peter

Jan 27, 2013 4:55 PM in response to colleenmary

Dear ColleenMary,

I have just started having this problem also and I can't seem to get Pages out of this loop/ stall. I have used the force quit several times and I also zapped the PRAM 5 times in a row (three are usually the recommended number). The blue and white bar in the middle of the page just keeps going. I looked in the Library and found the unsavepages file. When opening it I get the same result, a stalled program. I could download the file to another machine and try to open the file but this doesn't resolve the problem on the MacBook Air.Have you found any solution yet? There was no new software installed on the machine but I did do an update yesterday on the OS. It was pushed out by Apple.

Thanks for your help,

CTMA

MacUser uploaded file OS 10.8.2/ MacBook Air/Pages 4.3

Pages is frozen! What can I do to save the document?

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