My exchange mail server provider has given me all the login credentials to access muy emails. However one thing they listed as well as the mail server is a proxy server. I obviously have to access the exchange server through the proxy. In Outlook on the PC this is simply inserted in the outlook settings. However I cannot find it in Outlook 2011 for Mac. I also cannot find a way of doing this for the mail app.
Obviously there are the proxy settings under sytem preferences but I don't want all traffic going through their proxy server, simply my email connection.
The Outlook help gives the following (not so useful) help response:
"Ask your Microsoft Exchange account administrator to tell you which proxy server to use to connect to the Microsoft Exchange server. For information about how to configure a connection to a proxy server, see Mac OS Help."
Can anyone help?
...Obviously if it will work for Entourage it ought to work for Outlook 2011.
Outlook 2011 is a complete rewrite. It's not an "update" to Entourage. (Which IMHO is a good thing for various reasons. ) So it wouldn't surprise me if a feature like this is different.
Also, I think Outlook 2011 dropped support for Exchange 2003, since like OSX Mail, they use the Exchange Web Services protocol, introduced with Exchange 2007. Entourage (and iOS devices) didn't use EWS which is why Entourage works with Exchange 2003. And Exchange 2007 introduced the Client Access Server roles, which seems to have taken over some of what Exchange Proxies were doing.
I'm suspecting that Easyspace may still be on Exchange 2003, or if they are on Exchange 2007 or 2010, they left the old proxy servers in place and haven't upgraded the front-end or DMZ servers to the new Exchange roles. The statement that their servers do work with Entourage give some evidence of this. In any case, they don't seem to be "Mac friendly." If they were, they'd be on Exchange 2007 and have more info for Mac users, instead of pointing you back to Microsoft. And they'd realize that unlike Windows users, where you "need" to give them a copy of Outlook 2007, OSX's apps have built-in support for Exchange 2007/2010 so Easyspace wouldn't have to spend aany addtional money on the Outlook licenes like they have to with the Windows customers. (How can they not like more profit? )