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Serial number not eligible to update to LION when it is bought from apple store after june 6.

I bought a macbook pro on the 13th July 2011 using the Apple online Store (Singapore) , wanted to upgrade to lion today but when i am redeeming the codes. It says serial number is not eligible.

MacBook Pro

Posted on Jul 20, 2011 7:00 AM

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41 replies

Jul 20, 2011 7:44 AM in response to Darkens~~

I have the same problem and I bought mine June 19 this year. So I'm just over 30 days. Bought mine in the US too. I've tried to redeeming it both ways but it hasn't worked. Been pretty frustrating with the apple support. I don't know who to e-mail.


edit: I put in my serial number into the apple care website and I got a description of the MBP including "Early 2011". I wonder if that has anything to do with it?

Serial number not eligible to update to LION when it is bought from apple store after june 6.

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