Swingman24

Q: Installed Lion, now cannot connect to internet!!!

Can someone please help?

Mac OS X (10.7)

Posted on Jul 20, 2011 9:27 AM

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Q: Installed Lion, now cannot connect to internet!!!

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  • by Swingman24,

    Swingman24 Swingman24 Jul 20, 2011 5:42 PM in response to Jamie-Evolution-Design
    Level 1 (0 points)
    Jul 20, 2011 5:42 PM in response to Jamie-Evolution-Design

    That "Automatic" in the Location field is just a name for the network location, you could change it. Have you tried deleting network locations and then making new ones? This was also suggested earlier...    

  • by misterrdz,

    misterrdz misterrdz Jul 20, 2011 5:53 PM in response to Swingman24
    Level 1 (0 points)
    Jul 20, 2011 5:53 PM in response to Swingman24

    Disabling AVAST Web Shield worked for me too! I'm feeling much better now and thankful that I have multiple computers at home so I could go on-line to find a solution to the problem.

     

    Dave

  • by roberson antequera,

    roberson antequera roberson antequera Jul 20, 2011 5:54 PM in response to Jamie-Evolution-Design
    Level 1 (0 points)
    Jul 20, 2011 5:54 PM in response to Jamie-Evolution-Design

    Same problem. I am desperate. How apple let these happens ?

  • by Swingman24,

    Swingman24 Swingman24 Jul 20, 2011 5:59 PM in response to roberson antequera
    Level 1 (0 points)
    Jul 20, 2011 5:59 PM in response to roberson antequera

    Have you tried any of the suggestions posted here?

  • by laundry bleach,

    laundry bleach laundry bleach Jul 20, 2011 6:23 PM in response to Jamie-Evolution-Design
    Level 5 (6,982 points)
    Safari
    Jul 20, 2011 6:23 PM in response to Jamie-Evolution-Design

    If you want to talk to an Apple support rep you need to call. They typically do not answer questions here.

     

    Choose the appropriate phone number from this page.

  • by Jamie-Evolution-Design,

    Jamie-Evolution-Design Jamie-Evolution-Design Jul 20, 2011 6:25 PM in response to Swingman24
    Level 1 (0 points)
    Jul 20, 2011 6:25 PM in response to Swingman24

    @swingman, yes, I've tried everything listed in this thread. I have made a new settings location and tried manually and automatic DHCP. On the phone with Apple now, as there isn't much from this thread working for me. I will post back if they have a solution.

  • by aaron260,

    aaron260 aaron260 Jul 20, 2011 6:34 PM in response to Swingman24
    Level 1 (19 points)
    Jul 20, 2011 6:34 PM in response to Swingman24

    If you've tried everything listed above you might want to give this a shot.

     

    Open Finder

    Go into Macintosh HD

    Open the /library folder

    In the library folder there should be another folder called "Preferences", go into that folder.

    In the Preferences folder, look for a folder called "System Configuration"

    Drag that entire folder to the desktop.

    Restart the computer.

     

    on restart your computer will create the system configuration folder. 

  • by jeewizz101,

    jeewizz101 jeewizz101 Jul 20, 2011 7:11 PM in response to Swingman24
    Level 1 (0 points)
    Jul 20, 2011 7:11 PM in response to Swingman24

    I had the same issue. No Internet connectivity via Wi-Fi or Wired Network. I was able to connect to all my servers on the network without issue. I removed Avast, rebooted and got the internet connection back. Thanks to the one who suggested it.

  • by manateeman,

    manateeman manateeman Jul 20, 2011 7:56 PM in response to jeewizz101
    Level 1 (8 points)
    iTunes
    Jul 20, 2011 7:56 PM in response to jeewizz101

    Here's what I think my problem is. System profiler says the router is on channel 7 but when I go into the interface on 192.168.100.1 it says it is on channel 3 for download and channel 2 for upload. I can not change the router how could I change the channel in osx?

  • by manateeman,

    manateeman manateeman Jul 20, 2011 8:06 PM in response to manateeman
    Level 1 (8 points)
    iTunes
    Jul 20, 2011 8:06 PM in response to manateeman

    Scratch that, that was another router, the one I'm trying to access is a dlink Dir-615. I'm in the interface but am on my iPad so I can ot update the firmware which is what I'm sure will fix this cause it's from 2007. Any other thought on what I might also would be appreciated.

  • by roberson antequera,

    roberson antequera roberson antequera Jul 20, 2011 8:25 PM in response to manateeman
    Level 1 (0 points)
    Jul 20, 2011 8:25 PM in response to manateeman

    I reseted time capsule. Erased all locations on network setings. Turned off everything in my house that works wireless like, Wii, PopcornHour, airport extreme(tha was amplifing my network).

    Them I instaled again from the begginng Lion and now it is working. Thanks for your help !

  • by sky8323,

    sky8323 sky8323 Jul 20, 2011 8:53 PM in response to aaron260
    Level 1 (0 points)
    Jul 20, 2011 8:53 PM in response to aaron260

    No idea why this is the case but Aaron260s suggestion works.  You have to leave the System Configuration file on the desktop however. 

  • by speedypuma,

    speedypuma speedypuma Jul 21, 2011 12:36 AM in response to Swingman24
    Level 1 (0 points)
    Jul 21, 2011 12:36 AM in response to Swingman24

    I got far too excited far too soon. Same problem again this morning.

     

    I just spoke to Apple support. They said there's no known issues with internet connectivity/dropping. People need to officially log these issues, I think.

     

    They had me do the usual, ping; unplug the computer from the back (not just the outlet) for 20 seconds, restart, shut down, restart again, immediately holding down Command Option P and R until the Apple chime chimed twice. Which apparently resets, um, stuff. Whether this has a positive effect remains to be seen.

  • by B. Williams,

    B. Williams B. Williams Jul 21, 2011 4:11 AM in response to Swingman24
    Level 1 (10 points)
    Jul 21, 2011 4:11 AM in response to Swingman24

    I'm seeing this also. In my case, it's my ethernet interface that isn't working right while my Wi-Fi interface works just fine. In both cases, I'm connected to an Airport Extreme that's using a cable modem to connect to the Net. The ethernet interface shows as connected (green dot), and it fetches the correct IP, DNS, etc. via DHCP, but I can't connect to anything. In fact, I can't even ping the ABX's gateway address (no route to host). I can, however, access the ABX admin interface via Airport Utility.

     

    I tried removing and recreating the interface to no avail. I also tried playing around with the service order to see if that impacted anything, but to no avail.

     

    This is on my 2007 Mac Pro.

  • by Norman Graewe,

    Norman Graewe Norman Graewe Jul 21, 2011 6:01 AM in response to Swingman24
    Level 1 (5 points)
    Jul 21, 2011 6:01 AM in response to Swingman24

    The problem may be related to Avast, if you have it installed. To resolve the problem Avast's mail shield and web shield must be disabled. This problem seems to be related to the way inwhich Lion handles packet forwarding.

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