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Mail refuses to load after Lion.

Tried loading Mail and got dialog that said I needed to upgrade Mail messages etc. Started upgrading database then quits. In trying to reload I get a "Restore Windows" dialog that just results in spinning beach ball.

Mac Pro Mac OS X 10.7

Posted on Jul 20, 2011 10:12 AM

Reply
61 replies

Jul 21, 2011 5:12 PM in response to pugwash99

After installing Lion, Mail kept crashing every time I opened it. I took the suggestion from jsherald and moved the entire Library/Mail folder to my desktop. Mail opened, but I'm still struggling with it. It let me put in my gmail account, but exchange is buggy. It has something to do with the server name...normally when I'm setting up my mail I would put in exchange.domain.com (can't connect) or weboutlook.domain.com (crashes), but I tried server.domain.com and it actually set up the account. However, it won't actually get the mail....boy this is frustrating.

Jul 21, 2011 6:30 PM in response to lalaland616

After removing your Library\Mail folder, try going to System Preferences>Mail, Contacts & Calendars. Remove all the acounts there. Then go back into Mail.app again and start from scratch.


My Mail.app wasn't crashing, it was in an infinite hang where I had to force quit to get out.


I love Apple... but this just seems like a really big "oops"...

Jul 22, 2011 10:02 AM in response to jsherald

Thanks for all your suggestions...


The way it worked finally for me (after a long night working on the mail thing)


I went to the time machine backup and copied the latest mail folder to my desktop.

Then I deleted via system preferences all my mail accounts.

Then deleted in /Users/USERNAME/Library/ the "Mail" folder.

Then deleted in /Users/USERNAME/Library/Preferences/ the 2 com.apple.mail prefs files.


Started mail again.

New input my 2 email accouts. Downloaded the last emails from accounts. Mail worked.

Then imported all the old emails in the old mail folder on desktop with the mail programm. Worked fine.


Maybe this will help you. To copy the backuped mail folder into the new library did not work in my case.


Happy roaring!

Jul 22, 2011 6:16 PM in response to Z.aviar

I read your post and thought "what can holding the Control key down while opening Mail possibly do to help?"


I don't know if it was coincidence, luck or fate, but I'd already tried reinstallation 2X, the brute force method many, many times, manually moving folders, etc., etc. with no luck at all--Hours of attempting to fix this problem without success.


I read your post and thought "what the heck," I'll give it a shot.


Opening Mail and as you stated, waiting until after it started to press the control key worked. I continued to press the control key until the migration had completed (approx. 40,000 emails migrated--have to track down remaining 30K +, but happy for the progress).


Many thanks to you, mj! 🙂

Jul 24, 2011 11:28 AM in response to Z.aviar

Wow, I can't believe hold the control key was all I needed to do. Although I had also previously removed my Mail .plist files from ~/Library/Preferences to no avail, so it might have been a combination. For what it's worth, the errors I saw in the Console log when Mail unexpectedly quit during the database upgrade were:

7/24/11 2:20:47.850 PM Mail: *** Assertion failure in -[MFMailMigrator _migrateFromV1ToV2Layout], /SourceCache/Message/Message-1244.3/Library.subproj/MFMailMigrator.m:698

MailAccounts were initialized before migration from V1 to V2!

7/24/11 2:20:47.859 PM Mail: *** Assertion failure in -[LibraryUpgrader run], /SourceCache/Message/Message-1244.3/Library.subproj/LibraryUpgrader.m:554

MailAccounts were initialized before the Library was ready!

Jul 26, 2011 1:43 PM in response to pugwash99

I spent two hours wrestling this issue yesterday; for me it was related to my Exchange account. If I removed that from my user accounts, Mail and iCal loaded and ran fine (my other accounts are verizon and google).


Today I got a fix and was able to add my exchange account back, and it's working fine with Mail and iCal. Hope this helps some of you...


It seems that the latest Mac OS X Lion (10.7) shipped with a bug in the certificate checking. While we don't have a software fix from Apple at this point, we do have a way to fix the issue.


Here are the steps:


1.In Finder, open your Utilities folder and double-click Keychain Access

2.Once Keychain Access loads, in the menubar, click "Keychain Access" -> "Preferences"

3.In the Preferences window, click "Certificates"

4.Change the dropdown for "Online Certificate Status Protocol (OCSP):" to "Off"

5.Change the dropdown for "Certificate Revocation List (CRL):" to "Off"

6.Close the Preferences window

7.Quit Keychain Access

8.And you're done!

Mail refuses to load after Lion.

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