Geordon

Q: Lion broke screen sharing, VNC?

Lion is installed fine and dandy on my iMac.  However, I cannot use Screen Sharing from my laptop (not upgraded... Yet) nor can I use VNC from my PC or iPad to connect to the iMac.  Everything gets a "could not connect" error with no useful information.

 

I have Remote Administration turned on with thiMac and could use VNC just before the Lion upgrade went in.

 

Any pointers/suggestions?

iMac, Mac OS X (10.7)

Posted on Jul 20, 2011 12:15 PM

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Q: Lion broke screen sharing, VNC?

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  • by Shawn Grinter 2,

    Shawn Grinter 2 Shawn Grinter 2 Aug 3, 2011 2:38 AM in response to mrcpuhead
    Level 3 (964 points)
    Aug 3, 2011 2:38 AM in response to mrcpuhead

    Sure...

     

    I didn't change them from my Snow Leopard setup but here they are (For Mocha in this case):

     

    IP Address SYSTEM21.local (as specified in the OSX sharing pane in Sys Preferences)

    Server Port: 5900

    VNC Password - as specified in the Sharing pane Apple Remote Desktop access priv settings

    MAC address: blank

    WOL port 1

    WOL broadcast: On

    WOL sending ping: 1

    Alias name: blank

    MAC OSX server: On

    Mac Keyboards: US

    32 bit color: On

    Show Warnings: On

    Mouse at finger: On

    Show circle at click: On

    View only Mode: Off    <<< -- new

    Motions: Off

    Wirlesskeyboard: Off

    Keyclick: On

    Toggle black tool: Off

    Close session on: Off

     

    Hope this helps!

     

    Regards,

    Shawn

  • by Shawn Grinter 2,

    Shawn Grinter 2 Shawn Grinter 2 Aug 3, 2011 3:28 AM in response to MixedUp
    Level 3 (964 points)
    Aug 3, 2011 3:28 AM in response to MixedUp

    @MixedUp.

     

    Sorry - never used LogmeIn...

     

    Regards,

    Shawn

  • by Flux Labs,

    Flux Labs Flux Labs Aug 3, 2011 7:03 PM in response to Geordon
    Level 1 (0 points)
    Aug 3, 2011 7:03 PM in response to Geordon

    The way I resolved the issue without downgrading ARD is to reinstall ARD 3.5 from http://support.apple.com/kb/DL1423. Once this is re-installed, enable then disable Remote Mangement or Screen Sharing in Preferences.

  • by Wilfredo Nanita,

    Wilfredo Nanita Wilfredo Nanita Aug 4, 2011 8:28 AM in response to Flux Labs
    Level 2 (315 points)
    Apple Music
    Aug 4, 2011 8:28 AM in response to Flux Labs

    Flux Labs wrote:

     

    The way I resolved the issue without downgrading ARD is to reinstall ARD 3.5 from http://support.apple.com/kb/DL1423. Once this is re-installed, enable then disable Remote Mangement or Screen Sharing in Preferences.

     

    This fixed my problem! Now VNC Viewer or Mocha VNC let me input the password for the account and I can access my mini everytime.

  • by Gorbi,

    Gorbi Gorbi Aug 4, 2011 10:00 AM in response to Wilfredo Nanita
    Level 1 (0 points)
    Aug 4, 2011 10:00 AM in response to Wilfredo Nanita

    For me tooo... wow, thanks for that easy solution!

    Hopefully it will be fixed vor the next sessions too! >.<

  • by Wilfredo Nanita,

    Wilfredo Nanita Wilfredo Nanita Aug 4, 2011 1:43 PM in response to Wilfredo Nanita
    Level 2 (315 points)
    Apple Music
    Aug 4, 2011 1:43 PM in response to Wilfredo Nanita

    I spoke too soon.

     

    I tried again and same thing is happening. I can't input the user password with VNC Viewer and in Mocha VNC I get only the grey background.

     

    I will keep trying.

  • by Wilfredo Nanita,

    Wilfredo Nanita Wilfredo Nanita Aug 4, 2011 4:49 PM in response to Wilfredo Nanita
    Level 2 (315 points)
    Apple Music
    Aug 4, 2011 4:49 PM in response to Wilfredo Nanita

    Mocha just updated their iOS app and they added Mac OS X Log on credentials. Now I don't need to input anything, the app does it for me.

     

    Now I only need VNC Viewer to update their app, I like it more.

  • by Flux Labs,

    Flux Labs Flux Labs Aug 4, 2011 7:12 PM in response to Wilfredo Nanita
    Level 1 (0 points)
    Aug 4, 2011 7:12 PM in response to Wilfredo Nanita

    I use Connect .. works just fine

  • by mrcpuhead,

    mrcpuhead mrcpuhead Aug 5, 2011 6:09 PM in response to Shawn Grinter 2
    Level 1 (0 points)
    Aug 5, 2011 6:09 PM in response to Shawn Grinter 2

    My Mocha VNC settings are the same, and yet still no joy connecting.  I downloaded the latest Mocha update which added Lion support, including user login.  I tried that to no avail.  Now it immediately comes back with "connection refused".

     

    On the OS X Sharing settings, I've tried it with and without the VNC user can connect...with password option, and get the same results.  I don't even see anything logged on the Console when connection attempts are refused.

     

    Any ideas?

  • by ryanwright,

    ryanwright ryanwright Aug 5, 2011 9:30 PM in response to Geordon
    Level 1 (0 points)
    Aug 5, 2011 9:30 PM in response to Geordon

    The technical reasons for at least most of the problems you guys are having (maybe not all) has to do with VNC Encoding types. You need to change the settings in your VNC clients to  "Use Alternate Encodings" or specify manually which ones to enable or disable. I have found the following settings to be appropriate for each encoding type:

     

    ZRLE: enabled

    Tight: DISABLED

    Zlib: enabled

    ZlibHex: DISABLED

    Hextile: DISABLED

    CoRRE: enabled

    RRE: enabled

    Raw: enabled

     

    If you have certain encoding types enabled which Lion does not support (but Snow Leopard used to support) you will get either "disconnected" errors or it will never connect in the first place.

     

    I hope this helps! One other suggestion: Don't jump to accusations when old stuff stops working. Apple is still supporting VNC wholeheartedly, but also moving forward to add multiple user support. That's awesome!!

     

    By the way, I also had the server-related problems some people here had. Restarting the Screen Sharing service (and the computer) did the trick. YMMV

     

     

    All the best,

     

    Ryan

    www.artisantech.com

  • by mrcpuhead,

    mrcpuhead mrcpuhead Aug 6, 2011 9:54 AM in response to mrcpuhead
    Level 1 (0 points)
    Aug 6, 2011 9:54 AM in response to mrcpuhead

    Mystery solved...I had been trying to use Remote Management, and apparently the free VNC clients I'm using don't allow changing VNC encoding types.  However, once I switched to Screen Sharing, all is well!

  • by Shawn Grinter 2,

    Shawn Grinter 2 Shawn Grinter 2 Aug 6, 2011 10:10 AM in response to mrcpuhead
    Level 3 (964 points)
    Aug 6, 2011 10:10 AM in response to mrcpuhead

    Yes, Make sure under the Apple  Sharing "Apple Remote Desktop " advanced setting the userid you are specifying in Mocha is allowed to sign on.

     

     

    Regards,

    Shawn

  • by MixedUp,

    MixedUp MixedUp Aug 10, 2011 8:23 PM in response to Shawn Grinter 2
    Level 1 (5 points)
    Aug 10, 2011 8:23 PM in response to Shawn Grinter 2

    Anyone able to confirm whether it is yet "safe" to go to Lion yet (re ensuring VNC continues to work)? 

     

    Has anything changed since the various problem reports (e.g. Lion updates, doco clarification etc)?

  • by Michael C M,

    Michael C M Michael C M Aug 10, 2011 8:43 PM in response to MixedUp
    Level 2 (205 points)
    Aug 10, 2011 8:43 PM in response to MixedUp

    No updates for anything from Apple yet - just workarounds from other Mac users.

  • by Tony Barone,

    Tony Barone Tony Barone Aug 11, 2011 7:51 AM in response to Michael C M
    Level 2 (220 points)
    Desktops
    Aug 11, 2011 7:51 AM in response to Michael C M

    I have been experiencing the same problem as most here, but it just started for me.  VNC was working just fine going from Windows XP at work using Real VNC to my mac running Lion.

     

    The one change I made on my mac was running the Lion Server App.  Not sure if theres a way to undo whatever it did.

     

    Also noticed that I am able to use VNC from my iPod Touch using iTeleport, BUT only from home on my Local Network.  When I try to access from a remote location, I get the same issue as with Real VNC.. It connects, sometimes I am able to click on the User I would like to login as, but after that, the keyboard is ignored.

     

    However, if I click on Restart or Shutdown instead of a User Name, I am able to type the authentication to Restart or Shutdown.

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