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Install Failed - Disk is damaged

I have just gone through the update procedure to make sure latest version installed on my MacBook Pro, and installed latest update. Went to App store and purchased Lion, downloaded and starts to install, but fails saying;


"Install failed. Mac OS x could not be installed on your computer. Mac OS x Lion couldn't be installed, because the disk Macintosh HD is damaged and can't be repaired. Click restart to restart your computer and try installing again"


I have clicked restart and keep getting the same error. All was working fine before I attempted the upgrade.


How do I resolve this please?? I now have an expensive hunk of useless alumimium..........................


Cheers,

Jim

MacBook Pro

Posted on Jul 20, 2011 12:23 PM

Reply
113 replies

Jul 21, 2011 8:05 AM in response to Noddy1960

I have the same problem.


Following some of these instructions, I am now stuck in Mac OS X Utilities, I can't repair the disk, and when I reset PRAM/NVRAM and hold down option after the sound, I only have two options : OSX Installer and Bootcamp. I've tried resetting the PRAM/NVRAM a number of times. I can't restart using "Startup Disk..." because when I choose my Macintosh HD 10.6.8 it says it can't gather enough information. Anything else I can try????

Jul 21, 2011 8:13 AM in response to Noddy1960

Well good or bad talked to tech and my less than yrs old mbp is going into the store in a few hours for a new hard drive. My iMac worked fine during the lion upgrade.


Plz do the software update then update a combo leopard download on the lion "things to do before you install". I did those steps faithfully and had zero problems with my iMac. Just my two cents worth

J

Jul 21, 2011 10:12 AM in response to jklangbehn

Good news! 😀


I have had exactly the same problems all day since downloading Lion at 9:30am


Tried reinstallling, creating disk image, running repairs, etc etc


I have spoken to support on the phone who told me it sounds like a broken hard drive, which as Im out of warrenty will cost me to get fixed! 😢


Have gone to my local Apple store to visit the Genius bar expecting the worst and have come out with all my files safely backed up on a portable hard drive - snow leopard reinstalled as a fresh new install and everything working as it should be!


Dont give in and just change the harddrive, the guys on the genius bar are wizards and it seems they can fix anything!!!! 😍

Jul 21, 2011 2:13 PM in response to Noddy1960

Ok, I managed to resolve my problem.


I couldn't repair the disk using the Mac OSX ultilities Disk Utility that appeared during the Lion Installation. I pulled out my Snow Leopard disk, and ran Disk Utility there. Same problem, it could not repair the disk. I then tried the following:


1. In disk utility(when booted on my Snow Leopard disk), I unmounted my partition(mine was called Macintosh HD). To do this I clicked on my drive and clicked the Unmount button. I then quit Disk Utility.

2. I then opened Terminal(also found under Utilities on the Snow Leopard disk). When that opened I entered fsck_hfs -rf /dev/disk0s2. This took about 10-15 mins. It eventually ended and said that it had repaired my disk. Success! I closed Terminal. Your partition may be called something other than disk0s2...make sure you know what it is.

3. I went back into Disk Utility(while still booted on my Snow Leopard Disk), mounted my Macintosh HD drive and reran verify disk. This reported no problems!

3. I then restarted my machine and held down the Option button. Instead of seeing OSX Installer that I had seen when I had got stuck in the Lion installation loop, I had my Macintosh HD drive back! (and my Bootcamp partition)

4. Once logged in, the Lion installation app was still in my dock, so I clicked on it again, and this time it installed no problem.


I use Super Duper... I wonder if that had anything to do with it. Anyway, I now have Lion - it's awesome.


Good luck, I really hope you find a way around this.

Jul 21, 2011 4:13 PM in response to bart2906

Trouble, I can't tell if you're joking or not.


The large exclamation mark screen that pops up says,"Mac OS X Lion couldn't be installed, because the disc Macintosh HD is damaged and can't be repaired."


That is not what you want to see when you install a new OS update. How do we suddenly get "broken hard drives" doing an install? And you are excited be be back at less than square one? Haha.


Bart, please be serious, all that? Not to mention how do we reclaim our $30? Lame!!

Jul 21, 2011 10:42 PM in response to Steve Martin2

Steve, apologies if the way I wrote it made you think I was joking. I am definitely not. I was just very excited that I was able to get my Mac drive back and may have overused the exclamation marks...I thought I had lost everything. My Mac drive has all my photos and music and I had stupidly forgotten to backup before I started the process.


Anyway, if you read my first post, my original error when running verify disk was "invalid node structure". I searched for "fsck_hfs invalid node structure" in google to find my solution. You can verify what I said looking through other posts that come back from that search.


I hope that helps.

Jul 22, 2011 9:34 AM in response to Jose Frank

Bart, it was trouble1220 that I thought was joking, but I was being facetious. I find it funny that he was excited that he got screwed over.


My comment to your post was meant to be about how you have to be a genius to figure out how to fix this problem. Your explanation is well written. I know my way around the Mac OS pretty well, but I've never had to use the terminal or partition a HD. I made the mistake by not backing up my computer to a disk image before the install, but I've never had to do it before. Lesson learned. I've always been the guy who reads posts about people having outrageous problems and saying to myself, "Why does this stuff happen to people? Apple stuff always runs smooth for me". Now I'm amazed that an installer like this can trap us with no way out. I brought my tower in to my work and IT is going to look at it. When we fix the problem I will publish our results.


Thanks, Steve M

Install Failed - Disk is damaged

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