Ipad and Iphone 4 will not stay connected to the wifi

Question

Level 1

4 points

Ipad and Iphone 4 will not stay connected to the wifi

when my ipad and iphone 4 go to sleep and i wake it up, it says im connected to my wifi network but nothing will load from the internet. i have to turn the wifi on them off then back on to connect up to the internet. im gettin really frustared with it now. I think its a setting on my router thats causing this but ive no idea what to look for. ive tried changing the wireless channels etc but i dnt know what else it could be?? please someone help!!

iPad, iOS 4.3.3

Posted on Jul 20, 2011 12:24 PM

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Answer 1

andydews83 Author

Level 1

4 points

Jul 20, 2011 2:04 PM in response to andydews83

also it has just happened again now on my ipad and ive checked that it has a valid 192 ip address and all other details are filled in on the network page but it wont connect online. ive just put it to aeroplane mode and took it out of it and its now working again.

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Answer 2

Jul 20, 2011 3:31 PM in response to andydews83

I have a Cisco Router and an HP e printer. All of my WIFi connections were excellent except the one from my computer. It could not "find" my wireless printer or it would be "offline" etc. and not print. HP helped me by setting up a "new HP network" which my Mac devices now recognize. You can do this yourself easily on any wireless capable Mac computer.

So now, when I want to print an item from my computer, ipad2 or iphone wirelessly, I have to change my Network setting on that device to the new HP network.

When I'm not printing I check my personal WiFI connection to use the internet etc. It works for now. Good Luck!

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Answer 3

andydews83 Author

Level 1

4 points

Jul 21, 2011 2:38 AM in response to renefromfl

the thing is...i can actually see my wifi at all times and it will say im connected with a 192 ip address. the only thing is though, when i go to connect to open a web page, or use anything that requires a connection, it wont connect unless i put aeroplane mode on then turn it off.

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Answer 4

JimHdk

Level 7

28,874 points

Jul 21, 2011 4:16 AM in response to andydews83

What make, model and version wireless router do you have? How is it configured?

Have you checked for a firmware update for your router from the manufacturer's support web page?

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Answer 5

andydews83 Author

Level 1

4 points

Jul 21, 2011 8:31 AM in response to JimHdk

Hi JimHdk thanks for replying...it's a TalkTalk ADSL2+ router HUAWEI Echolife HG521. firmware v1.02

Any idea of what settings I can check on the configuration pages to stop this from happening?

Hope you can help

Thanks

Andy

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Answer 6

andydews83 Author

Level 1

4 points

Jul 21, 2011 8:43 AM in response to JimHdk

Also...when I take my iPad and my iPhone 4 to my parents house, where they use a netgear router, I don't have any of these problems so I know it has to be a setting or something on my particular wireless router. Hope this information helps.

Thanks again

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Answer 7

JimHdk

Level 7

28,874 points

Jul 21, 2011 9:29 AM in response to andydews83

Your router should work without changing any settings. This sounds like a router problem. If there is no firmware update for this router which corrects this problem then I would ask for a replacement from TalkTalk.

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Answer 8

andydews83 Author

Level 1

4 points

Jul 21, 2011 9:38 AM in response to JimHdk

Thanks for you're help

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