lhale

Q: Wifi Constantly Dropping in Lion

Since upgrading my Fall 2009 21.5" iMac to Lion my wifi connection will drop out about every minute and the I have to turn Wifi off and then back on to get it to connect again. Is there any known way to fix this? Any suggestions will be appreciated

 

Thanks

iMac, Mac OS X (10.7)

Posted on Jul 20, 2011 1:26 PM

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Q: Wifi Constantly Dropping in Lion

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  • by suitess,

    suitess suitess Jan 15, 2012 7:55 AM in response to Tim Hassett
    Level 1 (0 points)
    Jan 15, 2012 7:55 AM in response to Tim Hassett

    thanks for trying to help but i tried that a few months ago did not fix the issue for me

  • by benjikan,

    benjikan benjikan Jan 15, 2012 8:06 AM in response to lhale
    Level 1 (0 points)
    Jan 15, 2012 8:06 AM in response to lhale

    Apple has known about this problem for quite some time now.  I even spoke to Orange, my internet provider. They said they are quite aware of this PROBLEM (not Issue) and are also waiting for a fix in version 10.7.3. They get too many irate calls from clients blaming them for the problem, when it is obviously that of Apple. But as we all know, Apple rarely acknowledges defaults in their system. That would be considered a corporate faux pas, never to be discussed in public...Please Apple get it fixed and FAST!!! My patience is waning!

     

    http://www.benjaminkanarekblog.com

  • by keynoteservice,

    keynoteservice keynoteservice Jan 15, 2012 8:25 AM in response to mulligans missus
    Level 1 (0 points)
    Jan 15, 2012 8:25 AM in response to mulligans missus

    And The Earth is flat, of course. Hope we can agree on that and let other people solve their problems here ... despite you having no such

  • by ferkijel,

    ferkijel ferkijel Jan 15, 2012 8:42 AM in response to keynoteservice
    Level 1 (15 points)
    Jan 15, 2012 8:42 AM in response to keynoteservice

    Keynote: have you tried reinstalling  the 10.7.2 update from the App Store, or did you download the standalone installer ?  I could download and install the Client Combo without any problems from here. Good luck !

  • by suitess,

    suitess suitess Jan 15, 2012 8:53 AM in response to lhale
    Level 1 (0 points)
    Jan 15, 2012 8:53 AM in response to lhale

    i know that it is possible to upgrade from snow leopard to lion but is it possible to downgrade from lion to snow leopard given that the card readers are different i ask this because i never had any issues with the snow leopard

  • by memeke,

    memeke memeke Jan 15, 2012 9:40 AM in response to memeke
    Level 1 (0 points)
    Jan 15, 2012 9:40 AM in response to memeke

    Ok, I managed to consistently reproduce the drop.  Here is how:

     

    This is my hardware tested:

     

    iMac end 2009, 21.5in, 3,06GhZ Intel Core duo, 4Gb Ram.

    airport express (one of the old ones, latest firmware v6.3)

     

    And these are details of my network (as reported from /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport -I -s)

     

      agrCtlRSSI: -46

         agrExtRSSI: 0

        agrCtlNoise: -96

        agrExtNoise: 0

              state: running

            op mode: station

         lastTxRate: 54

            maxRate: 54

    lastAssocStatus: 0

        802.11 auth: open

          link auth: wpa2-psk

              BSSID: 0:1d:4f:aa:a:97

               SSID: ??????

                MCS: -1

            channel: 1

     

    So strong signal. 

     

    This is how I managed to reproduce it:  I am pinging my airport express continuously.  I am sitting in front of the screen with my arms on my lap.  I noticed that whenever I move my upper body backwards,  aprox 70-80cm form the screen, then the connection is lost.  Whenever I get closer the connection is back again.  I have repeated this many times and it always "works" if I get the right distance.

     

    So I am starting to beleive this is really a hardware problem.  Does anybody have any suggestions how to check the hardware?

     

    Thanks

  • by suitess,

    suitess suitess Jan 15, 2012 10:05 AM in response to memeke
    Level 1 (0 points)
    Jan 15, 2012 10:05 AM in response to memeke

    god memeke thats exactly what is happening to mine lean back for off forward for on . well i think apple are about to bring out 10.7.3 very soon .so we await the setting free of the lion thank you memeke

  • by Dropping,

    Dropping Dropping Jan 15, 2012 11:37 AM in response to Dropping
    Level 1 (10 points)
    Jan 15, 2012 11:37 AM in response to Dropping

    Small update. My late 2011 laptop with lion now also give the same symptoms. I begin to hate this issue more and more. Can I somehow downgrade to Snow Leopard?

  • by Dropping,

    Dropping Dropping Jan 15, 2012 11:41 AM in response to lhale
    Level 1 (10 points)
    Jan 15, 2012 11:41 AM in response to lhale

    Ok just sent my feedback to apple. I would encourage anyone experiencing this problem to do the same.

     

    Here is mine:

    ---

    see this: https://discussions.apple.com/thread/3190651?start=0&tstart=0

     

     

    I got the same prob with 2 of my MacBooks. One mid 2010, 1 late 2011 (just have it). Please please please fix this asap. I would be willing to give you input / log files if that would help the case. It also would be kind of apple to give a reaction in the topic about what is going on.

     

     

    Thank you.

    ---

     

    You will be able to give apple your feedback via the following url: http://www.apple.com/feedback/macbook.html

     

    Thanks.

  • by K.Sykes93,

    K.Sykes93 K.Sykes93 Jan 15, 2012 11:46 AM in response to lhale
    Level 1 (0 points)
    Jan 15, 2012 11:46 AM in response to lhale

    If you guys have had no luck, then the problem could lie within your router settings.

     

    I'm by no means an expert with technology, but i know that some devices dont respond well to certain channels on the router. maybe if you change the channel that your router is broadcasting on, this may fix the problem.

     

    An apple genius solved my WiFi problem by wiping all of my network settings completely and re-doing it all, but if that fix isnt working, then maybe try this.

     

    Kyle.

  • by Dropping,

    Dropping Dropping Jan 15, 2012 11:48 AM in response to K.Sykes93
    Level 1 (10 points)
    Jan 15, 2012 11:48 AM in response to K.Sykes93

    even if this would help - I will sure try coming week - apple should fix this. it's far to complicated and since it works fine with os-x snow leopard, they should be able to make it work with lion.

     

    thx for the tip though I will try!

  • by mulligans missus,

    mulligans missus mulligans missus Jan 15, 2012 4:35 PM in response to Dropping
    Level 2 (370 points)
    Jan 15, 2012 4:35 PM in response to Dropping

    Dropping wrote:

     

    It also would be kind of apple to give a reaction in the topic about what is going on.

     

     

     

    Apple don't read nor post here. It's a user to user site. If you bought your machine with Lion installed, chances of downgrading to SL are very minimal. You got what you bought. I would be looking at upgrading your router before downgrading your system.

     

    Cheers

  • by gphonei,

    gphonei gphonei Jan 15, 2012 7:55 PM in response to K.Sykes93
    Level 1 (0 points)
    Jan 15, 2012 7:55 PM in response to K.Sykes93

     

    If that is the case with your iMac, i suppose it could be a case of, when the installation is nearing completion, it moves all of the OS files to the Correct folders. I think there could be a problem with this which may involve files from the network settings also being moved, seeing as though this particular update affects the WiFi drivers.
    I'm no genius with all the technical stuff so this just a theory of mine (probably a very unlikely one.) But after i went to the apple store, everything has been running smoothly.

     

     

    Kyle.

    Kyle, if you can imagine, some applications and utilities, which update "settings" may possibly overwrite settings that were put in place by new configuration that Lion needs.  Without any direct examples, this might have been the kind of thing that he was talking about.  Given the wide range of "fixes" that people seem to have tried, and how many have been fixed by either deleting network settings and then redoing them, or by buying a new router, which would cause them to have to put in "new settings" for that router, I'd say that there is more and more indication, that the genius's statement that people have futzed with something that messed up their settings, is one explanation.  But, I think many people will continue to argue about it, because it seems like this is so wide in occurance, that surely, not everybody did the same thing to mess up their settings.

     

    But, in the end, if people don't talk to Apple Care on the phone and/or take their machine to the Genius Bar, they'll probably continue to fight with it, by continuing to "futz" with their settings trying to "make" it work.

  • by delventhalz,

    delventhalz delventhalz Jan 15, 2012 9:40 PM in response to gphonei
    Level 1 (0 points)
    Jan 15, 2012 9:40 PM in response to gphonei

    gphonei wrote:

     

    Kyle, if you can imagine, some applications and utilities, which update "settings" may possibly overwrite settings that were put in place by new configuration that Lion needs.  Without any direct examples, this might have been the kind of thing that he was talking about.  Given the wide range of "fixes" that people seem to have tried, and how many have been fixed by either deleting network settings and then redoing them, or by buying a new router, which would cause them to have to put in "new settings" for that router, I'd say that there is more and more indication, that the genius's statement that people have futzed with something that messed up their settings, is one explanation.  But, I think many people will continue to argue about it, because it seems like this is so wide in occurance, that surely, not everybody did the same thing to mess up their settings.

     

    But, in the end, if people don't talk to Apple Care on the phone and/or take their machine to the Genius Bar, they'll probably continue to fight with it, by continuing to "futz" with their settings trying to "make" it work.

     

    Ugh, I didn't want to get involved in this back and forth, but for the record:

    I worked at the Apple Store for three years, and while the Geniuses are usually quite knowledgable and technically skilled, they are almost always VERY pro-Apple. Which makes sense, Apple is generally a great company, and Apple pays their pay-checks, BUT it also makes them very biased against any explanation that puts any blame on Apple. I've seen it a lot, and unfortunately it sometimes gets in the way making a good diagnosis. When you first posted the Genius's "people are futzing around with their settings" explanation, I immediately figrued it was exactly such a misdiagnosis.

     

    I mean, what seems more likely to you: That everyone on this forum (and everyone else who has had this well documented issue) was messing around with their wireless settings around the same time they installed Lion; OR, that Lion, a very big very complex piece of software made by an imperfect (if pretty good) company, "futzed" around with it's own wireless settings in some way which is causing incompattibilities with some wireless set-ups.

     

    Anyone who owns a WD TV (like me) has experienced other similar problems thanks to Lion's updates. Specifically, Lion (for some obtuse liscensing reason) dropped Samba (a file sharing protocol which was a default in Snow Leopard), which the WD TV uses to stream videos from a computer. The result: streaming to a WD TV is now broken, unless you go through the very difficult process of "futzing" around and installing Samba yourself.

     

    My point? Big updates break things. Pretty regularly. Ask anyone who installed Vista.

     

    Furthermore, claiming the wide range of fixes somehow lends credence to the Genius's diagnosis doesn't make any sense. There are a wide range of fixes because the problem is very poorly defined (no one is quite sure where the incomattibility is) AND Lion may have introduced multiple incompattibilities with just a few poorly documented changes.

     

    Finally, I guaruntee 99% of the people who have had this problem did ZERO "futzing" until after the problem started.

     

    That Genius was wrong. He let his love of Apple get in the way of a rational diagnosis. Which is fine, that's kind of his job after all: make the company look good. What is more dissapointing is that you let your love of Apple trick you into believe him.

  • by suitess,

    suitess suitess Jan 15, 2012 11:59 PM in response to delventhalz
    Level 1 (0 points)
    Jan 15, 2012 11:59 PM in response to delventhalz

    well i bought my mac new with lion installed and despite what is said i did not mess witfore lion h my settings i have the problem of wi fi dropping from the off. i never had even one issue with mac before lion and i have been through everything with the apple guys and still the problem exists . im hopin the next update will fix it

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