Previous 1 2 3 4 5 Next 60 Replies Latest reply: Apr 22, 2013 7:35 PM by ucomservices Go to original post
  • ucomservices Level 1 (0 points)

    Hi !!!


    I am having a similar problem in my Macbook Pro which iI purchased in June 2012 :-


    With the following configuration:

    2.9GHz Dual-core Intel Core i7, Turbo Boost up to 3.6GHz

    8GB 1600MHz DDR3 SDRAM — 2x4GB

    750GB Serial ATA Drive @ 5400 rpm

    SuperDrive 8x (DVD±R DL/DVD±RW/CD-RW)


    I have lnstalled the MAC OS and Windows 7 OS. Both of them legal and original.


    The Strange thing is that whenever I run the Windows OS, the macbook heats up tremendously - so much so that I cannot put my hand near the left side of the keyboard on the top also. But if i run the mac os the heating factor is normal.


    If I run Parallels Desktop then both OS's run fine.


    Apple Care Support's reply is as follows :-


    I have got a response from the support engineering and they advised If the issue cannot be duplicated under Mac OS X then there is not much we can do, and you should contact Microsoft about it if you are using the correct version of the OS, and the latest Bootcamp drivers. Also ensure that a most up to dated version of Boot Camp is in use. If you are using an OEM version of Windows try a retail version of windows. We suggest to delete windows partition using BootCamp (Restore to one partition) and re-install.


    -- AS QUOTED BY AppleCare Senior Advisor Case#432222518


    I had also send them screen shots of the following which they required

    Capture.PNGCapture 2.PNG

    , but no solution to my problem till now.


    And from the reply, it comes to mind that Apple was always in favour of running their own OS on the Mac and it is only after seeing the customer base of windows users it took the step to incorporate both the mac OS and Windows in the macs so that more people could buy macs.


    This leaves one thing in doubt :-


    1. Could it possibly be a flaw overlooked by mac in respect of windows operation in its notebook ?????


    Well, honestly the answer provided by Apple Care leaves a lot of questions unanswered. My main purpose to bring this to apple's notice is that if some problem with the mac hardware is there it can be rectified for future releases.


    As of now I will have to use the mac os more frequently instead of the Windows OS on my Mac because tilldate Apple Care does not have a solution for my problem.

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