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Lion randomly crashes - black screen

Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?


Thanks!

Posted on Jul 20, 2011 2:55 PM

Reply
2,929 replies

Jul 26, 2011 11:06 AM in response to UCLAMacConvert

Unfortunately I've had just as many crashes with forcing it to Integrated or even Discrete. Temperature reporting seems to be where the problem is triggered in some cases at least, as on one boot, Temperature Monitor (set to start at login) reported the temp at 85 C briefly before an instant crash (this is from an almost cold boot).


Mind you, from the comments on this thread, if you're having this crash it definitely sounds worth trying gfxCardStatus as a work around. Good luck 🙂

Jul 26, 2011 3:07 PM in response to neoCruix

Well I just jinxed myself. Just had a kernel panic but it was *different* than the nVidia driver related crashes. This one the screen did not go black, it gave the standard "your computer has to be restarted" warning screen, and then when it restarted, it recovered all of my open windows and even an open Word file elegantly. So I'm confident this is not the same cause as the "black/powered off screen of death" we've all been experiencing. In the interest of open disclosure though I'll put the kp info at the end of this post.


Now I'm no longer surprised that 10.7.2 has been issued to developers, because Lion clearly wasn't ready for primetime and 10.7.1 will likely come out in the next few days. Hopefully 10.7.1 will be what Lion *should* have been on release date. If not, I'm going to buy a faster, larger 7200rpm HD for my MBP and install 10.6.8 on it.


Interval Since Last Panic Report: 294539 sec

Panics Since Last Report: 6

Anonymous UUID: 46F2B0AB-8281-4A67-85EC-907991BA8B96


Tue Jul 26 10:28:13 2011

panic(cpu 2 caller 0xffffff80002c268d): Kernel trap at 0xffffff8000293553, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000020, CR3: 0x000000000f1ae021, CR4: 0x00000000000206e0

RAX: 0x0000000000000020, RBX: 0xffffff800839acc0, RCX: 0x0000000000000020, RDX: 0x0000000000000a26

RSP: 0xffffff80f1ed30f0, RBP: 0xffffff80f1ed3110, RSI: 0x0000000027a3aee5, RDI: 0xffffff800534cd90

R8: 0xffffff80008bd920, R9: 0xffffff800849c990, R10: 0x000000000000002c, R11: 0xffffff80002d8240

R12: 0xffffff8004306000, R13: 0xffffff800839acc0, R14: 0x000000000008db26, R15: 0xffffff800534cd90

RFL: 0x0000000000010203, RIP: 0xffffff8000293553, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x0000000000000020, Error code: 0x0000000000000000, Faulting CPU: 0x2


Backtrace (CPU 2), Frame : Return Address

0xffffff80f1ed2db0 : 0xffffff8000220702

0xffffff80f1ed2e30 : 0xffffff80002c268d

0xffffff80f1ed2fd0 : 0xffffff80002d7a3d

0xffffff80f1ed2ff0 : 0xffffff8000293553

0xffffff80f1ed3110 : 0xffffff80002936db

0xffffff80f1ed3130 : 0xffffff8000293c56

0xffffff80f1ed3b70 : 0xffffff8000280275

0xffffff80f1ed3be0 : 0xffffff8000280b66

0xffffff80f1ed3c10 : 0xffffff8000280ee4

0xffffff80f1ed3c40 : 0xffffff8000281c56

0xffffff80f1ed3c70 : 0xffffff8000298aa4

0xffffff80f1ed3c90 : 0xffffff8000217442

0xffffff80f1ed3cc0 : 0xffffff8000222d93

0xffffff80f1ed3ce0 : 0xffffff8000223015

0xffffff80f1ed3d10 : 0xffffff8000214829

0xffffff80f1ed3d70 : 0xffffff8000223183

0xffffff80f1ed3d90 : 0xffffff80002516a9

0xffffff80f1ed3dd0 : 0xffffff800021948d

0xffffff80f1ed3e20 : 0xffffff800021d0a6

0xffffff80f1ed3e50 : 0xffffff800025219c

0xffffff80f1ed3e80 : 0xffffff8000222ff6

0xffffff80f1ed3eb0 : 0xffffff8000214829

0xffffff80f1ed3f10 : 0xffffff800021bb58

0xffffff80f1ed3f70 : 0xffffff80002ae380

0xffffff80f1ed3fb0 : 0xffffff80002d83a3


BSD process name corresponding to current thread: Safari


Mac OS version:

11A511


Kernel version:

Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

System model name: MacBookPro6,2 (Mac-F22586C8)


System uptime in nanoseconds: 4509565480439

last loaded kext at 1025310226059: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078d000, size 36864)

last unloaded kext at 1197365657763: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078d000, size 36864)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.4d0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMCCSControl 1.0.24

com.apple.driver.AppleHDA 2.1.1f11

com.apple.driver.AppleMikeyDriver 2.1.1f11

com.apple.driver.AGPM 100.12.40

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.driver.AppleIntelHDGraphics 7.0.2

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.driver.AppleIntelHDGraphicsFB 7.0.2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.0

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2

com.apple.driver.AppleMuxControl 3.0.8

com.apple.GeForce 7.0.2

com.apple.driver.AppleLPC 1.5.1

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUSBTCButtons 220.8

com.apple.driver.AppleUSBTCKeyboard 220.8

com.apple.driver.AppleIRController 309

com.apple.driver.AppleUSBCardReader 3.0.0

com.apple.iokit.SCSITaskUserClient 3.0.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 32

com.apple.iokit.IOAHCIBlockStorage 2.0.0

com.apple.driver.AppleUSBHub 4.4.0

com.apple.driver.AppleFWOHCI 4.8.6

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.iokit.AppleBCM5701Ethernet 3.0.6b9

com.apple.driver.AppleAHCIPort 2.1.8

com.apple.driver.AirPort.Brcm4331 500.20.6

com.apple.driver.AppleUSBEHCI 4.4.0

com.apple.driver.AppleACPIButtons 1.4

com.apple.driver.AppleRTC 1.4

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.4

com.apple.driver.AppleAPIC 1.5

com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0

com.apple.nke.applicationfirewall 3.0.30

com.apple.security.quarantine 1

com.apple.driver.AppleIntelCPUPowerManagement 166.0.0

com.apple.driver.DspFuncLib 2.1.1f11

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOSurface 80.0

com.apple.iokit.IOBluetoothSerialManager 2.5f17

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOFireWireIP 2.2.3

com.apple.iokit.IOAudioFamily 1.8.3fc11

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.1.1f11

com.apple.iokit.IOHDAFamily 2.1.1f11

com.apple.driver.AppleSMC 3.1.1d2

com.apple.driver.IOPlatformPluginFamily 4.7.0b2

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.0.8

com.apple.driver.AppleBacklightExpert 1.0.3

com.apple.nvidia.nv50hal 7.0.2

com.apple.NVDAResman 7.0.2

com.apple.iokit.IONDRVSupport 2.3

com.apple.iokit.IOGraphicsFamily 2.3

com.apple.kext.triggers 1.0

com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17

com.apple.driver.AppleUSBBluetoothHCIController 2.5f17

com.apple.iokit.IOBluetoothFamily 2.5f17

com.apple.driver.AppleUSBMultitouch 220.23

com.apple.iokit.IOUSBHIDDriver 4.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0

com.apple.iokit.IOUSBMassStorageClass 3.0.0

com.apple.driver.AppleUSBMergeNub 4.4.0

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.driver.XsanFilter 403

com.apple.iokit.IOAHCISerialATAPI 2.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0

com.apple.iokit.IOUSBUserClient 4.4.0

com.apple.iokit.IOFireWireFamily 4.4.3

com.apple.iokit.IOEthernetAVBController 1.0.0d5

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IO80211Family 400.40

com.apple.iokit.IONetworkingFamily 2.0

com.apple.iokit.IOUSBFamily 4.4.0

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOHIDFamily 1.7.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 165

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 326

com.apple.iokit.IOStorageFamily 1.7

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.4

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.4

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533642465238432D47372020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)

Bluetooth: Version 2.5.0f17, 2 service, 12 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW GS23N

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

Jul 26, 2011 5:19 PM in response to UCLAMacConvert

Here are details on macbookpro's being fixed.


https://discussions.apple.com/thread/3077239?start=15&tstart=0


And this is interesting:


Is Apple Blind to Nvidia-Related MacBook Pro Failures?


Between 2007 and 2008, some MacBook Pro models shipped with faulty Nvidia GeForce 8600M GT graphics processors, which can cause blank screens or image distortions. Apple acknowledged the issue and offered to repair affected units in October 2008, but a recent report suggests those problems aren’t completely behind the company.


The tool Apple uses to determine whether or not a defective Nvidia GPU is responsible for your MacBook Pro’s problems might not be accurate in a number of cases, according to Mobile Magazine. Apple evaluates machines for the problem using a USB stick running Nvidia’s diagnostic software. Once the drive is inserted, it runs tests and provides printed reports on the nature of the problem. However, the test may not be returning accurate reports in every instance.


In some cases, according to Mobile Magazine, the faulty GPUs can overheat, leading to a short in your logic board when heat-transfer material ends up on parts of your computer’s internals where it shouldn’t be. That would lead to a diagnostic result indicating the logic board had failed, not the GPU. Logic board failures entail a non-warranty repair that can cost more than $1,000.

Mobile Magazine describes one specific case in detail where this occurred, but a call to Hi-Tech Electronics, the shop which performed the diagnostic and repair in question (it replaced the faulty GPU and cleaned the logic board for $260 including shipping, instead of the $1,000 Apple was asking) confirmed it has seen many similar cases, and continues to repair multiple MacBook Pros with problems stemming from the same issue each week.


Apple couldn’t be reached for comment as of this writing. If these reports are accurate, a simple fix would be to open up and inspect the internals of any MacBook Pros potentially affected by faulty Nvidia GPUs, rather than simply performing a software diagnostic test using a USB drive. It would be more costly and time-consuming, but also probably better for customer loyalty in the long run.

Jul 26, 2011 5:52 PM in response to wired00

The "Macbook Pros being fixed" are older Macbook Pros with a different chip, though it is an NVidia product. Had my last Macbook Pro's video go out and it was repaired free, though not under warranty, through that program. It was a hardware issue.


Many of these Lion-induced black screen crashes seem to be on Macbook Pros with the NVidia GeForce GT 330M, not the older Macbook Pros. It is likely a software issue. Though maybe the older NVidia chips, too, succumb to this issue.

Jul 26, 2011 9:00 PM in response to UCLAMacConvert

Agreed UCLAMac... I was very close to buying a new drive today, but I just couldn't face the prospect of reinstalling all of software. Has anybody had any meaningful feedback from Apple? Has everybody opened a case (bugreport.apple.com) and uploaded samples of the kernel panic files (can be found in /Library/logs/DiagnosticReports with a .panic suffix)?


I do not hold out much hope for 10.7.2 fixing the issue. I installed the developer seed today to see if it would alleviate the issue, but as soon as I switched the video settings to dynamic I was rewarded with a small popping noise, a black screen and a backlit keyboard.


Tomorrow I will most likely bite the bullet, go buy a new hard drive, install 10.6 and start watching this thread with something along the lines of detached interest.


I am writing this on an old Vista64 machine - oh the horror.

Lion randomly crashes - black screen

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