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Lion randomly crashes - black screen

Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?


Thanks!

Posted on Jul 20, 2011 2:55 PM

Reply
2,929 replies

Jul 22, 2011 10:31 AM in response to SRINATHSADDA

Sample of a kernel panic log - I have many like this:


Thu Jul 21 15:31:41 2011

panic(cpu 1 caller 0xffffff7f809122bf): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff8115794000 0x0a5480a2, D0, P3/4

Backtrace (CPU 1), Frame : Return Address

0xffffff8129c93020 : 0xffffff8000220702

0xffffff8129c930a0 : 0xffffff7f809122bf

0xffffff8129c93130 : 0xffffff7f80a023fc

0xffffff8129c93180 : 0xffffff7f80a024bc

0xffffff8129c931e0 : 0xffffff7f80cac749

0xffffff8129c93320 : 0xffffff7f80a21519

0xffffff8129c93350 : 0xffffff7f8091bc4a

0xffffff8129c93400 : 0xffffff7f8091754c

0xffffff8129c935f0 : 0xffffff7f80918075

0xffffff8129c936d0 : 0xffffff7f81778540

0xffffff8129c93720 : 0xffffff7f8173e356

0xffffff8129c93740 : 0xffffff7f8175eed4

0xffffff8129c93770 : 0xffffff7f8175ec5c

0xffffff8129c937c0 : 0xffffff7f8175ef96

0xffffff8129c937e0 : 0xffffff7f81790ba1

0xffffff8129c93810 : 0xffffff7f8174822a

0xffffff8129c93850 : 0xffffff7f8179329d

0xffffff8129c93880 : 0xffffff7f8174b894

0xffffff8129c93a40 : 0xffffff7f8179399a

0xffffff8129c93b00 : 0xffffff7f817488fd

0xffffff8129c93b60 : 0xffffff8000651f8e

0xffffff8129c93b80 : 0xffffff800065286a

0xffffff8129c93be0 : 0xffffff8000652ff0

0xffffff8129c93d20 : 0xffffff80002a3738

0xffffff8129c93e20 : 0xffffff8000222ff6

0xffffff8129c93e50 : 0xffffff8000214829

0xffffff8129c93eb0 : 0xffffff800021bb58

0xffffff8129c93f10 : 0xffffff80002ae5b0

0xffffff8129c93fb0 : 0xffffff80002d803e

Kernel Extensions in backtrace:

com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000->0xffffff7f80b88fff

dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8083e000

dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808a0000

dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f80868000

com.apple.nvidia.nv50hal(7.0.2)[2E84958C-1EEC-316B-9F7A-68C368F83476]@0xffffff7 f80b89000->0xffffff7f80eaafff

dependency: com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000

com.apple.GeForce(7.0.2)[18E50F21-1E7F-3FFE-B298-7CD7A11879F8]@0xffffff7f8173d0 00->0xffffff7f817f9fff

dependency: com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000

dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808a0000

dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8083e000

dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f80868000



BSD process name corresponding to current thread: Keynote



Mac OS version:

11A511



Kernel version:

Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 1078563646001

last loaded kext at 560295796203: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078d000, size 36864)

last unloaded kext at 662465569569: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078d000, size 36864)

loaded kexts:

org.virtualbox.kext.VBoxNetAdp 4.0.12

org.virtualbox.kext.VBoxNetFlt 4.0.12

org.virtualbox.kext.VBoxUSB 4.0.12

org.virtualbox.kext.VBoxDrv 4.0.12

com.apple.driver.AppleIntelProfile 83

com.apple.driver.AppleHWSensor 1.9.4d0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMCCSControl 1.0.24

com.apple.driver.AppleHDA 2.1.1f11

com.apple.driver.AppleMikeyDriver 2.1.1f11

com.apple.driver.AGPM 100.12.40

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleIntelHDGraphics 7.0.2

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.driver.AppleIntelHDGraphicsFB 7.0.2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.0

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2

com.apple.GeForce 7.0.2

com.apple.driver.AppleLPC 1.5.1

com.apple.driver.AppleMuxControl 3.0.8

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUSBTCButtons 220.8

com.apple.driver.AppleUSBCardReader 3.0.0

com.apple.driver.AppleIRController 309

com.apple.driver.AppleUSBTCKeyboard 220.8

com.apple.iokit.SCSITaskUserClient 3.0.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 32

com.apple.iokit.IOAHCIBlockStorage 2.0.0

com.apple.driver.AppleUSBHub 4.4.0

com.apple.driver.AppleFWOHCI 4.8.6

com.apple.iokit.AppleBCM5701Ethernet 3.0.6b9

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.driver.AirPort.Brcm4331 500.20.6

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleAHCIPort 2.1.8

com.apple.driver.AppleUSBEHCI 4.4.0

com.apple.driver.AppleACPIButtons 1.4

com.apple.driver.AppleRTC 1.4

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.4

com.apple.driver.AppleAPIC 1.5

com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0

com.apple.nke.applicationfirewall 3.0.30

com.apple.security.quarantine 1

com.apple.driver.AppleIntelCPUPowerManagement 166.0.0

com.apple.driver.AppleProfileTimestampAction 83

com.apple.driver.AppleProfileThreadInfoAction 83

com.apple.driver.AppleProfileRegisterStateAction 83

com.apple.driver.AppleProfileReadCounterAction 83

com.apple.driver.AppleProfileKEventAction 83

com.apple.driver.AppleProfileCallstackAction 83

com.apple.iokit.AppleProfileFamily 83

com.apple.driver.IOBluetoothHIDDriver 2.5f17

com.apple.driver.DspFuncLib 2.1.1f11

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOSurface 80.0

com.apple.iokit.IOBluetoothSerialManager 2.5f17

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOFireWireIP 2.2.3

com.apple.iokit.IOAudioFamily 1.8.3fc11

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.1.1f11

com.apple.iokit.IOHDAFamily 2.1.1f11

com.apple.driver.AppleSMC 3.1.1d2

com.apple.driver.IOPlatformPluginFamily 4.7.0b2

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.0.8

com.apple.driver.AppleBacklightExpert 1.0.3

com.apple.nvidia.nv50hal 7.0.2

com.apple.NVDAResman 7.0.2

com.apple.iokit.IONDRVSupport 2.3

com.apple.iokit.IOGraphicsFamily 2.3

com.apple.kext.triggers 1.0

com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17

com.apple.driver.AppleUSBBluetoothHCIController 2.5f17

com.apple.iokit.IOBluetoothFamily 2.5f17

com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0

com.apple.iokit.IOUSBMassStorageClass 3.0.0

com.apple.driver.AppleUSBMultitouch 220.23

com.apple.iokit.IOUSBHIDDriver 4.4.0

com.apple.driver.AppleUSBMergeNub 4.4.0

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.driver.XsanFilter 403

com.apple.iokit.IOAHCISerialATAPI 2.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0

com.apple.iokit.IOUSBUserClient 4.4.0

com.apple.iokit.IOFireWireFamily 4.4.3

com.apple.iokit.IOEthernetAVBController 1.0.0d5

com.apple.iokit.IO80211Family 400.40

com.apple.iokit.IONetworkingFamily 2.0

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOUSBFamily 4.4.0

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOHIDFamily 1.7.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 165

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 326

com.apple.iokit.IOStorageFamily 1.7

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.4

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.4

Jul 22, 2011 10:35 AM in response to i005754

panic(cpu 2 caller 0xffffff80002a742e): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x1, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-1699.22.73/osfmk/x86_64/pmap.c:2224

An interrupt was delivered to a core and it failed to respond (probably because it was coping with another interrupt) and the system gave up on waiting. This could mean your hardware is going bad, or it could mean a driver is shoddily written. If you can reproduce it consistently doing whatever you did, then it's the latter. If it keeps happening randomly, it's the former.


You see a blank, gray screen: http://support.apple.com/kb/TS1411#symp3

Jul 22, 2011 10:46 AM in response to SRINATHSADDA

It seems fairly consistent for me. It is really easy to recreate the crash if I try to build a slide in Keynote for example. trailers.apple.com in Safari will cause a panic, as will ms powerpoint, Preview, Qt etc Hard to imagine everybody's hw started going bad as of the Lion GA.


I am now running with only the Intel graphics chipset enabled, but am still experiencing crashes. I am thinking of falling back to 10.6.x but am a little worried I am going to have issues with xcode...

Jul 22, 2011 10:58 AM in response to whetty101

Yeah - happening to me as well - maybe with a slight difference. I'm currently adding some new CDs to my library -the machine a quad core with 12gbs memory bought last year- is still running!


I can eject each finished CD and then put in a new one - bizarre!


As I know the only way I'll get the screen back is a hard reset.


Very irritating...


SteveS

Kernow

Jul 22, 2011 11:05 AM in response to whetty101

I am also have the same problem. I have had to restart my iMac more then seven times. One thing I have noticed is five of my gray screens occurred when I played video in flash. Three gray screens occurred when played videos in silver light and one gray screen when I was just web browsing. The crash I had wile browsing, my flash was disable.


I dont think this helps but thought I should at least try.

Jul 22, 2011 11:19 AM in response to UCLAMacConvert

The most annoying thing about this all is that I've been completely unable to find any way to directly notify Apple of this issue online. The closest I can get is to request a phone call back from support, not at all what's needed for this. If we were all able to simply email a support request referencing this forum thread, they'd realise very quickly that this is a major issue. As it is, I'm going to have to track down an official Apple store sometime tomorrow (there's none convient, I know that), and point them to this thread and see what they say. Pointless trying to reproduce an intermittent crash while in-store. And then what are the chances of the issue ever bubbling up to anyone who is in a position to actually log a real fault?


Luckily I installed Lion onto a second partition on my machine, and kept my Snow Leopard install safe and sound--back to that now, and of course all is working 100% there. I'll keep an eye on this thread, and hopefully a solution will arise at some point.

Jul 22, 2011 12:12 PM in response to i005754

ugh - another black screen failure (note: it's not a blank screen we're all seeing, it's as if the power just goes off of the monitor completely).


I'm glad to hear Apple's working on it, but I've downloaded gfxCardStatus and am forcing my MBP to use the integrated Intel graphics only. I'm theorizing that since it seems to be an nVidia driver issue, maybe the Intel graphics will be stable until Apple fixes this mess.😟

Jul 22, 2011 12:49 PM in response to whetty101

I have the same MBP as it seems everyone else here does 15" Core i7 2010. and it was crashing all day yesterday, every ten minutes or so. enough that I was contemplating buying a new laptop so I could do my work.


I installed gfxCardStatus last night and set it to Integrated Intel Only and it hasn't crashed since. I've been using it all day today pretty intensely. It really ***** though because I usually use an external monitor and the integrated doesn't work with monitors.


It's hugely dissappointing that apple didn't test this thorougly. It seems pretty clear that there is a defect in the nVidia drivers for this particular laptop.

Jul 22, 2011 1:03 PM in response to teacurran

I think the problem maybe googlechrome.


We have a number of macs and the one that is a problem was running google chrome.


We removed the googlechrome folder and the components from library/launchagents and library/launchdaemons and for the last few hours everything seems good.


Also when looking at activity monitor we found that we had some blackberry components that were responsible for a chunk of process activity. We haven't had a blackerry for years.

Jul 22, 2011 1:31 PM in response to UCLAMacConvert

Have you got googlechrome installed? If so, is it your default browser?


We have two MBP i7s, one has googlechrome installed, one doesn't. The one with the black screen problem had googlechrome installed the other didn't. We haven't had a crash since uninstalling chrome.


I noticed that there were two system processes in ( Activity Monitor ) of the same name (cvm) running one Intel (64bit) one Intel , both were associated with googlechrome - is it normal to have two processes by the same name running at the same time?

Lion randomly crashes - black screen

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