Lion randomly crashes - black screen

@Aexis,

It seems to be the EFI Software Update v1.9 didn't installed properly. Even though you have right version of Boot ROM, I'm not sure about SMC version since it's not at disclosed for this update. Several users reports that they unable to maunally apply the software update. Even built-in software update fails to install this update propely.

Try to download the update from here (http://support.apple.com/kb/DL1098) and install it. If you can't install it, you may need restore the old firmware. However Firmware Restore CD for MacBook Pro 15" 2010 is not at available on online.

You can only use this to restore the firmware after an interrupted or unsuccessful update. If your computer is already in this state, you'll need to download the software and create the CD on another Macintosh computer, or you can take your computer to an Apple Store or Apple Authorized Service Provider to restore your firmware.

Even though you applied the latest v1.9 update, it didn't updated the firmware propely! (you can still see the latest firmware version in System Profiler.) However I'm not sure! It crossed my hands by the way!

@meratechstuff

I did download and try to install 1.9 firmware but it says

alert "this software is not supported by your system"

I am all out of ideas.

Even if this firmware is not the cause of the black screen crash in Lion I am disheartend that a separate issue of firmware not installing correctly and unable to manual install is also coming up

thanks for the ideas though I am grateful

@Aexis,

A separate issue of firmware not installing correctly and unable to manual install is also coming up...

Well, there is a chance for that too! Apple is seriously looking into this, that's all I can say!

@meratechstuff

I do appreciate all of the community comments tryng to diagnose and troubleshoot this issue and the apple engineer / support team. I did get a call from an apple enginner and sent a diagnostic log via email for these issues so yes the issue is definetly being looked at.

I encourage everyone to be supportive and try to submit as many crash reports via automated apple sender and also post to this thread of what may be a common pattern causing this (Macbook pro 2010's + Intel or nvidia 330m and Lion graphic driver or firmware incompatibility perhaps?)

Hopefully this will be resolved soon so our macbooks are useable without black screen crash interruptions

I appreciate the sentiment for people to keep reporting their issues, but making this up to be some huge personal inconvenience weakens your argument.

Threatening to form a lynch mob or throw some group tantrum makes us all look like a bunch of hot headed people that don't have a clue about software or hardware.

Of course there is a problem.

Those nice kernel panics are the signal that the coders didn't anticipate how data would flow and they need to figure it out, and get a fix out.

Does anyone honestly believe a sudden rash of crash reports from Apple's brand new baby are going to be ignored? Submit your reports systematically, if you can figure out how to cause the crashes or have a theory - file a bug. at http://bugreporter.apple.com - that's the way to get technical people looking at your problem.

This place is explicitly NOT the place for asking for support or technical support. Moaning about the lack of engineering response in the wrong place is like petitioning the supreme court to pass a new law.

This place is for people to help each other out - so here's my offer to help you.

If your business suffers - stop using Lion ***immediately*** and restore from your Snow Leopard backup and keep using the sofware that's been out for years. It's not suddenly less useful because new toys are on the horizon. You could lose work the next time your mac crashes. Why keep using somethign that is causing you pain or grief?

Same is happening to my i7 2010. My keyboard lights up as well. All since lion.

Same here i7 2010 since installing Lion yesterday. Keyboard lights up & it is frozen.

I worked out a solution that has so far worked great for me!.. Only temporary until they fix it of course..

Good ol' Boot camp. Windows 7 works great 😀

Once fix coems out i shall revert back to Lion

Dave

Same is happening to my i7 2010. My keyboard lights up as well. All since lion. I am going back to snow leopard until they fix the issue or 10.7.1. Also Apple, please go back to the snow leopard gesture for Exposé.

Was out all day yesterday - but further to my posy yesterday the details of my machine is below.

Definitely happening for me when the screen is dimmed by powersave or goes to screensaver - simply becomes unresponsive from this process:

SteveS

iMac 21.5 - inch, Mid 2010

Processor 3.6 Ghz Intel Core i5

Memory 12 Gb DDr3

Graphics ATI Radeon HD 5670 512 MB

Software Mac OS X Lion 10.7 (11A511)

I've followed the suggestion to force my graphics card to "intergrated only" and it's been working well since.

Pinkishgirly wrote:

I've followed the suggestion to force my graphics card to "intergrated only" and it's been working well since.

Do you need to install this extra tool for that or do you just have to turn off the 'automatic switching' option in the system preferences?

The error now seems to be changing. Have no clue why.

Interval Since Last Panic Report: 48696 sec

Panics Since Last Report: 1

Anonymous UUID: 499F5ADD-0531-40C3-9950-175FE069F70B

Sat Jul 23 07:30:30 2011

Panic(CPU 1): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff80008ba500, spinlock owner: 0xffffff8013dfb580, current_thread: 0xffffff8013dfb580, spiRAX: 0xffffff800085e400, RBX: 0xffffff801542e100, RCX: 0x0000000000000000, RDX: 0x0000000000000001

RSP: 0xffffff80f1f73f10, RBP: 0xffffff80f1f73f20, RSI: 0xffffff801542e100, RDI: 0xffffff80008bfa60

R8: 0xffffff7f81e1e72f, R9: 0x0000000000000007, R10: 0xffffff80008baf70, R11: 0x00000000cccccccd

R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xffffff80008bfa60, R15: 0xffffff80008ba4c0

RFL: 0x0000000000000097, RIP: 0xffffff800022c8c2, CS: 0x0000000000000008, SS: 0x0000000000000000

Backtrace (CPU 1), Frame : Return Address

0xffffff80e9b72f50 : 0xffffff80002c783c

0xffffff80e9b72f80 : 0xffffff80002c27b0

0xffffff80e9b72fd0 : 0xffffff80002d7bf2

0xffffff80f1f73f20 : 0xffffff800022d15d

0xffffff80f1f73f60 : 0xffffff800022fc5e

0xffffff80f1f73fb0 : 0xffffff8000820057

BSD process name corresponding to current thread: kernel_task

Mac OS version:

11A511

Kernel version:

Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 22659528446

last loaded kext at 5653015956: com.apple.driver.AppleHWSensor 1.9.4d0 (addr 0xffffff7f81e48000, size 28672)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.4d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AppleMikeyDriver 2.1.1f11

com.apple.driver.AGPM 100.12.40

com.apple.driver.AppleHDA 2.1.1f11

com.apple.driver.AudioAUUC 1.59

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMCCSControl 1.0.24

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2

com.apple.driver.AudioIPCDriver 1.2.0

com.apple.driver.AppleLPC 1.5.1

com.apple.driver.AppleMuxControl 3.0.8

com.apple.driver.AppleBacklight 170.1.9

com.apple.GeForce 7.0.2

com.apple.driver.AppleIntelHDGraphics 7.0.2

com.apple.driver.AppleIntelHDGraphicsFB 7.0.2

com.apple.driver.AppleUSBTCButtons 220.8

com.apple.driver.AppleUSBTCKeyEventDriver 220.8

com.apple.driver.AppleUSBTCKeyboard 220.8

com.apple.driver.AppleIRController 309

com.apple.driver.AppleUSBCardReader 3.0.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 32

com.apple.iokit.SCSITaskUserClient 3.0.0

com.apple.iokit.IOAHCIBlockStorage 2.0.0

com.apple.driver.AppleUSBHub 4.4.0

com.apple.driver.AirPort.Brcm4331 500.20.6

com.apple.iokit.AppleBCM5701Ethernet 3.0.6b9

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.driver.AppleFWOHCI 4.8.6

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleAHCIPort 2.1.8

com.apple.driver.AppleUSBEHCI 4.4.0

com.apple.driver.AppleUSBUHCI 4.4.0

com.apple.driver.AppleACPIButtons 1.4

com.apple.driver.AppleRTC 1.4

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.4

com.apple.driver.AppleAPIC 1.5

com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0

com.apple.nke.applicationfirewall 3.0.30

com.apple.security.quarantine 1

com.apple.driver.AppleIntelCPUPowerManagement 166.0.0

com.apple.kext.triggers 1.0

com.apple.driver.AppleHDAHardwareConfigDriver 2.1.1f11

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.DspFuncLib 2.1.1f11

com.apple.iokit.IOFireWireIP 2.2.3

com.apple.driver.AppleHDAController 2.1.1f11

com.apple.iokit.IOHDAFamily 2.1.1f11

com.apple.iokit.IOSurface 80.0

com.apple.iokit.IOBluetoothSerialManager 2.5f17

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOAVBFamily 1.0.0d22

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleSMC 3.1.1d2

com.apple.driver.IOPlatformPluginFamily 4.7.0b2

com.apple.iokit.IOAudioFamily 1.8.3fc11

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleGraphicsControl 3.0.8

com.apple.driver.AppleBacklightExpert 1.0.3

com.apple.nvidia.nv50hal 7.0.2

com.apple.NVDAResman 7.0.2

com.apple.iokit.IONDRVSupport 2.3

com.apple.iokit.IOGraphicsFamily 2.3

com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17

com.apple.driver.AppleUSBBluetoothHCIController 2.5f17

com.apple.iokit.IOBluetoothFamily 2.5f17

com.apple.driver.AppleFileSystemDriver 13

com.apple.driver.AppleUSBMultitouch 220.23

com.apple.iokit.IOUSBHIDDriver 4.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0

com.apple.iokit.IOUSBMassStorageClass 3.0.0

com.apple.driver.AppleUSBMergeNub 4.4.0

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.driver.XsanFilter 403

com.apple.iokit.IOAHCISerialATAPI 2.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0

com.apple.iokit.IOUSBUserClient 4.4.0

com.apple.iokit.IO80211Family 400.40

com.apple.iokit.IOEthernetAVBController 1.0.0d5

com.apple.iokit.IONetworkingFamily 2.0

com.apple.iokit.IOFireWireFamily 4.4.3

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOUSBFamily 4.4.0

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOHIDFamily 1.7.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 165

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 326

com.apple.iokit.IOStorageFamily 1.7

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.4

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.4

panic(cpu 2 caller 0xffffff80002b7059): "Spinlock acquisition timed out: lock=0xffffff80008ba500, lock owner thread=0xffffff8013dfb580, current_thread: 0xffffff80158d9ec0, lock owner active on CPU 0x1"@/SourceCache/xnu/xnu-1699.22.73/osfmk/i386/locks_i386.c:375

Backtrace (CPU 2), Frame : Return Address

0xffffff80e9b93de0 : 0xffffff8000220702

0xffffff80e9b93e60 : 0xffffff80002b7059

0xffffff80e9b93e90 : 0xffffff800022a5ce

0xffffff80e9b93ed0 : 0xffffff800023e72e

0xffffff80e9b93f20 : 0xffffff80002b18d2

0xffffff80e9b93f50 : 0xffffff80002c7879

0xffffff80e9b93f80 : 0xffffff80002c27b0

0xffffff80e9b93fd0 : 0xffffff80002d7bf2

0xffffff80e9af3f00 : 0xffffff80004164cd

0xffffff80e9af3f60 : 0xffffff800041688b

0xffffff80e9af3f70 : 0xffffff800023dafc

0xffffff80e9af3fb0 : 0xffffff8000820057

BSD process name corresponding to current thread: kernel_task

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)

Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: APPLE SSD TS512B, 500,28 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3