Q: Lion randomly crashes - black screen

This is my MBP, with the same issues as the rest of you..

Same issue here.  MBP March 2010.  Arghhhh.

MBP MID 2010 15" I7(2,66GHZ / 4GB)

Just got my first logic board replacement... works worse than before.....

i took it out of the boxing and turned it on... first start with black screen....

the second start up took about 2 minutes... after that i tried photobooth and pdfs via quickview.. -> BSODs over and over again....

while talking to apple care i got another BSOD and i couldn´t even turn the pc off!!! had to plug in the power supply (after that the hardreset worked)...

the apple advisor noticed all of that but they "can not give me a new macbook". now they even don´t wan´t to collect it for another repair!

i had to send them new logs......

thats not how a 2000+ machine should work and thats not how a paid bonus warranty should be!!!

Hmm, alot of post here are getting censored by apple...

I've tried posting to the forum a couple of times, nothing inflammatory, just details of my Mac, when it was made and some suggestions for how we, as a collective group of customers, might influence Apple into doing something - my posts have been censored and removed each time.

Just adds fuel to the fire, in my opinion.

@gavin its also my opinion.

although my post will be deleted.

what about an open facebook page!?

Not a so bad idea dunraz ..

Here i have the BSOD too, randomly in 10.7, in 10.7.1 and in Build 11C48 10.7.2

I do nothing special

Juste surfing with safari

I have noted something anyway :

When i open preview and i want to see the old version off a document, i get the BSOD

I can reproduce all the time this

I do not have automatic switching enabled for the 2 video cards

I force the NVIDIA GeForce GT 330M only on power and Dynamic on battery

with gfxCardStatus2.1

This was running perfectly on Snow leopard

Intel HD Graphics :

  Jeu de composants:          Intel HD Graphics

  Type:          Processeur graphique (GPU)

  Bus:          Intégré

  VRAM (totale):          288 Mo

  Fournisseur:          Intel (0x8086)

  Identifiant du périphérique:          0x0046

  Identifiant de révision:          0x0012

  Version gMux:          1.9.21

NVIDIA GeForce GT 330M :

  Jeu de composants:          NVIDIA GeForce GT 330M

  Type:          Processeur graphique (GPU)

  Bus:          PCIe

  Longueur de la voie PCIe:          x16

  VRAM (totale):          256 Mo

  Fournisseur:          NVIDIA (0x10de)

  Identifiant du périphérique:          0x0a29

  Identifiant de révision:          0x00a2

  Révision de la ROM:          3560

  Version gMux:          1.9.21

Informations matériel : (in french sorry)

  Nom du modèle:          MacBook Pro

  Identifiant du modèle:          MacBookPro6,2

  Nom du processeur:          Intel Core i5

  Vitesse du processeur:          2,4 GHz

  Nombre de processeurs:          1

  Nombre total de cœurs:          2

  Cache de niveau 2 (par cœur):          256 Ko

  Cache de niveau 3:          3 Mo

  Mémoire:          4 Go

  Vitesse d’interconnexion du processeur:          4.8 GT/s

  Version de la ROM de démarrage:          MBP61.0057.B0C

I agree with you Gavin.

Its my third (in a row) 15" Apple notebook that have immense hardware issues.

As a pro user I realy dont have much of a choice.

Its not like im going to pick up a Dell next time.

Anyway, I know that Apple eventually will help us. But in my book this is taking up to much of my time.

None of the Apple Geniuses have any knowledge of a permanent software or hardware fix for this problem? Lion makes my mid 2010 MacBook Pro too warm to comfortably hold and battery life is Windows like since Lion.

My computer's BSOD after waking from sleep may be hardware or software related, but surely there is some do-loop eating CPU cycles and causing excessive heat and poor battery life. At least some of he problems people are having are software related.

Didn't Apple have any MacBook Pro from 2010 among their beta testers?

I've also noticed this behaviour @Mark. If I don't use gfxstatus to force the computer to use the integrated graphics card then any attempt to look at version history - in Preview, Pages or other applications, will prompt an immediate BSOD. This is how I demonstrated the problem to a Mac Genius when I first took my MBP into an Apple store.

He was very understanding but admitted that before anything could be done I'd have to raise the issue with Senior Support Staff. That was at the beginning of August - I'm still no nearer being offered a replacement. It's very frustrating.

So, for now, I'm using gfxstatus to force the computer to use the integrated card all the time - even so, it takes me 5 or 6 attempts to log-in as I get a BSOD at log-in. Eventually, I get lucky and get far enough into the log-in process for gfxstatus to load.

I've been promised a solution on Monday. Despite my experience to date, I'm optimistic that Apple will offer me the solution that I'm entitled to. In the meantime, a Facebook page which won't be censored is a good idea. I have some other suggestions that I can discuss there.

Any Facebook experts willing to set that up?

@novamac, the Apple staff I saw brought this link to my attention. Unfortunately, deleting the windowserver files hasn't worked for me. Has it worked for others?

Thanks so much for this information...perhaps we can see some pattern to the difficulties that everyone is experiencing. My computer had a nightmare upgrade, but started working normally after some insignificant software upgrades, which shouldn't have done that much to restore stability...the painful details are in previous posts...

Below is my MPO information...once again, thanks!

Model:

- MacBook Pro (15-inch, Mid 2010) (CTO)

Codename

- ?

Build Country:

- Your Mac was built in Changhai, China.

Build Year:

- Your Mac was built in 2010.

Build Week

- Your Mac was built in week 18 of that year (April).

Production Nr.:

- Your Mac was number 1129 to be built that week

Jean Regisser wrote:

 

You can check when your computer was manufactured by entering its serial number on this website: http://www.appleserialnumberinfo.com/

 

didnt work for me also, but atleast its a known issue... that should be a BUZZ for it!!

APPLE FIX THIS ASAP!!!

Martin..you're so right about the computer being too warm, etc, but I even noticed this behavior on my sister's band new 2011 13" MBP with a native Lion installation....Things to watch for--- Go to the console app and see if there are tons of recurrent errors being generated by some software program...in my computer it was Adobe Air, which is not compatible with OSX Lion---get if off of your machine...next, delete and reinstall your printer...printer drivers were also causing havoc on my machine. Also look for the raw file upgrade from Apple updates...for some unknown reason, this seems to help too...also, have no more than 8-10 items in startup...I had about 30 items....after performing this exorcism, my computer started to run between 46 and 75 degrees C, even during multiple graphic operations.

Tess888 wrote:

 

Since many of the people on this forum have the same configuration MBP--- 15"MBP (mid 2010) I7, 2.66 --- perhaps it would be a good idea for everyone to mention the purchase date / month to narrow down this problem more specifically, so you don't have to jump through hoops to get a new mother board or the proper service. Obviously not everyone is having a problem, otherwise this forum could not contain the huge numbers. I have the 15"MBP (mid 2010) I7, 2.66, 8GB ram, purchased the end of April, 2010. I had problems for a while with BSOD, kernel panics...etc, etc when I first installed Lion, but everything's OK now...

15" MBP mid 2010

Processor  2.66 GHz Intel Core i7

Memory  8 GB 1067 MHz DDR3

Graphics  NVIDIA GeForce GT 330M 512 MB

Had never experienced BSOD until Lion upgrade.  With Lion, can go days without issues or have multiple BSODs within an hour depending on apps I'm running (haven't seen enough of a pattern to narrow down apps).

Most recent crash came while using iPhoto 2011.