Q: Lion randomly crashes - black screen

rennsport wrote:

… iStat Menus …

I'm currently not convinced that iStat Menus 3.18 (3.18) offers a suitably comprehensive guide to the gamut of things that Apple does with 10.7 (Build 11A511).

Defocusing from iStat Menus: consider the possibility that third party software items — alone or in combination — might contribute to an issue such as a crash.

Same problem, random kernel panics. Have MBP 15, i7 with Nvidia 330M.

Hellooo Apple, earth calling.

Lot of us have these problems on MBP 15, i7 with Nvidia 330M.

From panic logs it seems to be a graphic card issue. I'm wondering if it concerns just Nvidia 300 M series graphic cards ...

Does anybody have similar problems on white Macbook with Intel integrated graphics or with other graphic cards (e.g new Macbook Pro with ATI graphic card)?

Well my brother's MacMini runs fine with his NVIDIA GPU... It could only be the 330Ms

Mid MacBook Pro i7 2.66 GHz model....  same problem... My MBP crashed about 5 times today everytime at totally random points... I even shut down programms, but nothing seems to prevent all this madness!!

Apple, could you please take care ?  It is not that easy to work in those conditions! At least, please tell us that you are working on it!

I like working like this. Puts an edge to work. . Jk Apple needs to fix this now. Also if Apple can patch Comex's Jailbreakme PDF exploit in 24 hours I can't see them not fixing this. This is outragous.

Yeah I keep hearing that 10.7.1 is "nearing release" but I hope we don't have to wait that long. The fix seems to be relatively simple: roll back the driver to one similar to the one used in 10.6.8. None of us ever had this problem while on any 10.6.X build so they actually have a bunch of driver revs to choose from. Why not issue that as an immediate driver fix and then 10.7.1 can fix all the other bugs they've discovered since launch.

It's amazing how this has soured me on the Apple experience. I have a lot of friends who say "never upgrade until .1 or .2" but I've had great luck with 10.4 -> 10.5 -> 10.6 so I jumped in with both feet at 10.7. I'll know better next time.     

They only problem I have had was going from Leopard --> Snow Leopard (Wi-fi). Other than that all the 10.x's have been fine in someway or another. Knock on wood.

I am having the same problem - MBP 2010 2.66 i7. But you're the first to mention Bluetooth problems. Aside from going/quitting to a black screen with seemingly random clicks (the left-most pane in Mail, when clicking on a new message, will usually cause the crash) all my bluetooth devices (mouse, keyboard, trackpad) also stop working and do not reconnect with any grace or regularity. For me, it was the inability to use the keyboard (no bluetooth) that surfaced as the first problem. Then the constant crashes.

Ok so the 10.7.2 beta that was seeded to developers has no bug fixes:

http://www.engadget.com/2011/07/25/mac-os-x-lion-10-7-2-beta-brings-icloud-suppo rt-no-bug-fixes/

can anyone throw any light on my crashes?  every day now it goes down - not impressed.

iMac 27" i3-3.2ghz

Interval Since Last Panic Report:  162813 sec

Panics Since Last Report:          6

Anonymous UUID:                    BB861507-DAAE-4BB0-8A83-1BCF95A61B9C

Mon Jul 25 21:15:30 2011

panic(cpu 3 caller 0xffffff80002c268d): Kernel trap at 0xffffff8000557654, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x0000000054b62077, CR4: 0x00000000000206e0

RAX: 0x0000000000000000, RBX: 0x0000000000000008, RCX: 0x0000000000000020, RDX: 0xffffff800479b790

RSP: 0xffffff80f23c3790, RBP: 0xffffff80f23c3790, RSI: 0xffffff8028795220, RDI: 0x0000000000000008

R8:  0xffffff80f23c3768, R9:  0xffffff8027b0e200, R10: 0xffffffffffffffff, R11: 0xffffff80002d8240

R12: 0x0000000000000036, R13: 0xffffff80eb35cd7a, R14: 0x0000000000000001, R15: 0xffffff80f23c38a0

RFL: 0x0000000000010286, RIP: 0xffffff8000557654, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0x0000000000000008, Error code: 0x0000000000000000, Faulting CPU: 0x3

Backtrace (CPU 3), Frame : Return Address

0xffffff80f23c3450 : 0xffffff8000220702

0xffffff80f23c34d0 : 0xffffff80002c268d

0xffffff80f23c3670 : 0xffffff80002d7a3d

0xffffff80f23c3690 : 0xffffff8000557654

0xffffff80f23c3790 : 0xffffff7f8120542b

0xffffff80f23c37e0 : 0xffffff8000344d9a

0xffffff80f23c38f0 : 0xffffff80003c333d

0xffffff80f23c3b60 : 0xffffff80003caee9

0xffffff80f23c3c00 : 0xffffff80003cb3de

0xffffff80f23c3df0 : 0xffffff80003d2a6b

0xffffff80f23c3e10 : 0xffffff8000580e65

0xffffff80f23c3e60 : 0xffffff80005810c5

0xffffff80f23c3e80 : 0xffffff8000532e04

0xffffff80f23c3ee0 : 0xffffff8000533d13

0xffffff80f23c3f20 : 0xffffff8000533de7

0xffffff80f23c3f50 : 0xffffff80005ca7cb

0xffffff80f23c3fb0 : 0xffffff80002d8383

      Kernel Extensions in backtrace:

         com.eltima.ElmediaPlayer.kext(1.0)[B9CBA7AD-5027-7325-7145-E860E49C0C58]@0xffff ff7f81204000->0xffffff7f81206fff

BSD process name corresponding to current thread: WebProcess

Mac OS version:

11A511

Kernel version:

Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

System model name: iMac11,3 (Mac-F2238BAE)

System uptime in nanoseconds: 103687924528435

last loaded kext at 103488836545852: com.apple.iokit.IOAVBFamily          1.0.0d22 (addr 0xffffff7f807d1000, size 36864)

last unloaded kext at 103555753805508: com.apple.iokit.IOAVBFamily          1.0.0d22 (addr 0xffffff7f807d1000, size 36864)

loaded kexts:

com.sophos.kext.sav          7.3.0

com.parallels.kext.prl_vnic          6.0 12090.660720

com.parallels.kext.prl_netbridge          6.0 12090.660720

com.parallels.kext.prl_usb_connect          6.0 12090.660720

com.eltima.ElmediaPlayer.kext          1.0

com.parallels.kext.prl_hid_hook          6.0 12090.660720

com.parallels.kext.prl_hypervisor          6.0 12090.660720

com.apple.filesystems.smbfs          1.7.0

com.apple.driver.AppleBluetoothMultitouch          66.3

com.apple.driver.AppleHWSensor          1.9.4d0

com.apple.filesystems.autofs          3.0

com.apple.driver.IOBluetoothA2DPAudioDriver          2.5f17

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AudioAUUC          1.59

com.apple.driver.AppleUpstreamUserClient          3.5.9

com.apple.driver.AppleMCCSControl          1.0.24

com.apple.kext.ATIFramebuffer          7.0.2

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleHDA          2.1.1f11

com.apple.driver.AppleMikeyDriver          2.1.1f11

com.apple.ATIRadeonX3000          7.0.2

com.apple.driver.AGPM          100.12.40

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AudioIPCDriver          1.2.0

com.apple.driver.AirPort.Atheros40          500.55.5

com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0b2

com.apple.driver.AppleLPC          1.5.1

com.apple.driver.AppleBacklight          170.1.9

com.apple.driver.AppleIRController          309

com.apple.driver.AppleUSBCardReader          3.0.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          32

com.apple.iokit.SCSITaskUserClient          3.0.0

com.apple.driver.AppleFWOHCI          4.8.6

com.apple.iokit.IOAHCIBlockStorage          2.0.0

com.apple.driver.AppleUSBHub          4.4.0

com.apple.driver.AppleEFINVRAM          1.5.0

com.apple.driver.AppleAHCIPort          2.1.8

com.apple.iokit.AppleBCM5701Ethernet          3.0.6b9

com.apple.driver.AppleUSBEHCI          4.4.0

com.apple.driver.AppleACPIButtons          1.4

com.apple.driver.AppleRTC          1.4

com.apple.driver.AppleHPET          1.6

com.apple.driver.AppleSMBIOS          1.7

com.apple.driver.AppleACPIEC          1.4

com.apple.driver.AppleAPIC          1.5

com.apple.driver.AppleIntelCPUPowerManagementClient          166.0.0

com.apple.nke.applicationfirewall          3.0.30

com.apple.security.quarantine          1

com.apple.driver.AppleIntelCPUPowerManagement          166.0.0

com.apple.driver.AppleMultitouchDriver          220.62

com.apple.driver.AppleBluetoothHIDKeyboard          152.3

com.apple.driver.AppleHIDKeyboard          152.3

com.apple.driver.IOBluetoothHIDDriver          2.5f17

com.apple.kext.triggers          1.0

com.apple.iokit.IOBluetoothSerialManager          2.5f17

com.apple.iokit.IOSerialFamily          10.0.5

com.apple.iokit.IOSurface          80.0

com.apple.driver.DspFuncLib          2.1.1f11

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.kext.ATI5000Controller          7.0.2

com.apple.kext.ATISupport          7.0.2

com.apple.iokit.IOFireWireIP          2.2.3

com.apple.iokit.IOAudioFamily          1.8.3fc11

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.AppleHDAController          2.1.1f11

com.apple.iokit.IOHDAFamily          2.1.1f11

com.apple.iokit.IO80211Family          400.40

com.apple.driver.AppleSMC          3.1.1d2

com.apple.driver.IOPlatformPluginFamily          4.7.0b2

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.AppleBacklightExpert          1.0.3

com.apple.iokit.IONDRVSupport          2.3

com.apple.iokit.IOGraphicsFamily          2.3

com.apple.driver.BroadcomUSBBluetoothHCIController          2.5f17

com.apple.driver.AppleUSBBluetoothHCIController          2.5f17

com.apple.iokit.IOBluetoothFamily          2.5f17

com.apple.iokit.IOUSBHIDDriver          4.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.0

com.apple.iokit.IOUSBMassStorageClass          3.0.0

com.apple.driver.AppleUSBMergeNub          4.4.0

com.apple.driver.AppleUSBComposite          3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.0

com.apple.iokit.IOBDStorageFamily          1.6

com.apple.iokit.IODVDStorageFamily          1.6

com.apple.iokit.IOCDStorageFamily          1.7

com.apple.driver.XsanFilter          403

com.apple.iokit.IOFireWireFamily          4.4.3

com.apple.iokit.IOAHCISerialATAPI          2.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.0

com.apple.iokit.IOUSBUserClient          4.4.0

com.apple.iokit.IOAHCIFamily          2.0.6

com.apple.iokit.IOEthernetAVBController          1.0.0d5

com.apple.iokit.IONetworkingFamily          2.0

com.apple.driver.AppleEFIRuntime          1.5.0

com.apple.iokit.IOHIDFamily          1.7.0

com.apple.iokit.IOUSBFamily          4.4.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          165

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          326

com.apple.iokit.IOStorageFamily          1.7

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.4

com.apple.iokit.IOPCIFamily          2.6.5

com.apple.iokit.IOACPIFamily          1.4

Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 8 GB, SMC 1.59f2

Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A54463235363634485A2D314734483120

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A54463235363634485A2D314734483120

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.55.4-P2P

Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB

Serial ATA Device: HL-DT-STDVDRW  GA32N

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: hub_device, 0x050d  (Belkin Corporation), 0x0507, 0xfd140000 / 5

USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Posted this on page 2 but this temproarily stops the crashes for me

Installed 2 utilities gfx status and fan control and seems more stable now. Will keep monitoring for crashes however has only been about an hour without crash since installing these

1. gfx status install, click little "i" in top menu bar and (set to integrated only)

DL Link

http://www.macupdate.com/app/mac/33905/gfxcardstatus

2. fan control install, search fan control in spotlight or goto system preferences -> other -> fan control and (set to 2500 default RPM and set low and high temp thresholds to lowest sliders)

DL Link

http://www.macupdate.com/app/mac/23137/fan-control

My macbook now seems to be managing heat much better with these utilities and settings.

Hopefully a software/firmware update for Lion will apply some of these fixes if this is the issue!

the fan temp control seems to work well with integrated option

IT-IS-NOT a matter of temperature. Trying to cool the system it is totally useless.

It's a driver/software issue, and only an update from Apple (or a downgrade to Snow Leopard) can fix it.

@UCLAMacConvert Actually this was a widespread issue even before Lion. I was getting this exact crash atleast a few times a week even on Snow leopard. I read of cases where apple would replace the motherboard + video card which fixed the issue. The problem is getting them to admit there is a problem because sometimes its so random to create the KP.

Its just that since Lion its made it a rampant problem. There is definately a issue with the nvidia card on just some machines. I have a work mate with the identical model april 2010 macbook pro i have and it has no issue at all with lion. Another workmate has the 2011 ATI macbook pro again with no issues...

Everyone needs to lodge a bug + attach their error logs here: http://bugreport.apple.com/

If you have not lodged it there do it now. FYI, this is just a community support forum where we help each other. Apple does check the forums but does not seem to communicate directly so you NEED to lodge your problems via the bug forum.

Also make sure to always report the kernel panics to apple when your machine reboots after the "black screen of death". Speaking of which, seriously  apple, this is a worse experience as I've ever had on any windows machine...