whetty101

Q: Lion randomly crashes - black screen

Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?

 

Thanks!

Posted on Jul 20, 2011 2:55 PM

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Q: Lion randomly crashes - black screen

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  • by Graham Perrin,

    Graham Perrin Graham Perrin Jul 25, 2011 2:43 PM in response to gordies
    Level 2 (259 points)
    Mac OS X
    Jul 25, 2011 2:43 PM in response to gordies

    Suspect an issue with ElmediaPlayer, which is mentioned in that panic report. Considering the other posts in this topic, you're probably better taking ElmediaPlayer to a separate topic. Good luck.

  • by UCLAMacConvert,

    UCLAMacConvert UCLAMacConvert Jul 25, 2011 2:45 PM in response to wired00
    Level 1 (15 points)
    Jul 25, 2011 2:45 PM in response to wired00

    @wired00

     

    I don't doubt there may be some faulty hardware out there (Apple, Intel, nVidia and ATI are not immune to defects). But the sheer number of "I've had this MBP for 8-16 months and never had a crash on Snow Leopard and now on Lion I crash multiple times a day" doesn't lead me to believe that we all have had latent hardware problems that suddenly surfaced in 10.7.0. Most of us went from 10.6.0 - 10.6.8 with no problems whatsoever.

  • by Graham Perrin,

    Graham Perrin Graham Perrin Jul 25, 2011 2:48 PM in response to rennsport
    Level 2 (259 points)
    Mac OS X
    Jul 25, 2011 2:48 PM in response to rennsport

    Off-topic, that's extraodrindarily careless and misleading reporting by Engadget

  • by rennsport,

    rennsport rennsport Jul 25, 2011 2:50 PM in response to Graham Perrin
    Level 1 (0 points)
    Jul 25, 2011 2:50 PM in response to Graham Perrin

    Really? Does 10.7.2 beta include bug fixes?

  • by wired00,

    wired00 wired00 Jul 25, 2011 3:15 PM in response to UCLAMacConvert
    Level 1 (0 points)
    Jul 25, 2011 3:15 PM in response to UCLAMacConvert

    @UCLAMacConvert yeah i see what your saying but do you think there was an inherent problem with some nvidia cards, which we all have. Some of us, like me, experienced rare crashes with the old firmware, drivers et al under SL but many more (in this thread) are now experiencings the problem with new lion firmware which increases the crashes or raises the problem which was already there. To me the identical kernel panic log appears pre lion to what i get in lion its just FAR more frequent.

     

    I think of the way they rate GPU chips in manufacturing. To determine max clock speeds they simply run the chips to benchmark their performance and stability. Based on the results they will lower clock or increase before applying to a card. Better performing chip yields might become a more premium overclocked variety whereas the lower performing yields might have a few pixel pipes cut and it goes onto a lower speed, lower pricepoint card.

     

    I think we all have bad yield nvidia GPU's which were underperforming but still slid through. Apple has introduced a driver which is uncovering problems that weren't detected under benchmarking to begin with. It also seems suspicious that we are all running on the last generation of Nvidia chips before Apple ran off to ATI.

     

    Thats my speculation anyway.

  • by martinfromeugene,

    martinfromeugene martinfromeugene Jul 25, 2011 3:40 PM in response to whetty101
    Level 1 (0 points)
    Jul 25, 2011 3:40 PM in response to whetty101

    Observations on the crashes with Lion on my MPB 2.66 i7 mid 2010, 8GB, 500GB:

     

    I use my Macbook with an external monitor, the Macbook usually stays closed.

     

    Lion is unuasable. A screen-to-black crash w/i 5 minutes, usually less. Behavior is -- screen goes blank immediately and randomly [I don't have to be 'doing' anything, though at times it seems to be repeatable; clicking on New Message panel in Mail used to cause the crash; now, not every time]; after 10-20 seconds system begins rebooting; normal gray screen soon appears with Apple logo - but no whirlling circle; less than 30 seconds later my desktop appears, with most log-on processes finished or completing; at this point bluetooth fails in many ways - looses connections, can't find connections, lost-found-lost-found cycle of connections - even the drop-down bluetooth menu has a long delay. Adding and deleting devices has made no difference in the long term, though a keyboard did once start working, before it lost the connection, using delete and add. Magic Mouse, too, looses and then cannot refind the connection, even though the Bluetooth menu indicates "connected." New batteries did not help. Maybe, when I've time, I'll delete some preferences and see it that fixes something. Anything.

     

    My only (albeit temporary) solution: Using the built-in keyboard, zap PRAM. An SMC reset seemed necessary a couple of time. Both is what it takes for my Macbook Pro to automatically recognize the bluetooth keyboard again. Rebooting into Lion, this functionality leaves after the first crash, making log-on w/password difficult since I can't use the external keyboard. Logon with the built-in keyboard works, but using the Macbook closed as I do, the bluetooth keyboard becomes useless.

     

    I installed the Fan Control preference pane with some possibly marginal success. Still crashed, but maybe not as quickly. Hard to say.

     

    OTHER.

     

    The Finder's new "All My Files" doesn't work for me. It shows 9 files, all of which seem to be rather random. It's known problem.

     

    Mail's Activity window does not disappear from view. Ever. In any open app the Activity Window is visible (of course, I can close it in Mail, and then it stays gone). But if the Acitvity window is open and I navigate to any other program, the Activity Window remains a visible floating window (though not necessarily top-most). Also, it is not clickable. Clicking on it takes one to the finder, with the Activity Window still behind and unclickable. Only in Mail can I click on the Activity Window.

     

    So, no Lion for me. Can't waste any more time trying to get to work.

  • by jedifish,

    jedifish jedifish Jul 25, 2011 3:57 PM in response to whetty101
    Level 1 (0 points)
    Jul 25, 2011 3:57 PM in response to whetty101

    I also have this issue. I have a MacBook Pro 15-inch, Mid 2010 with a NVIDIA GeForce GT 330M. It has started crashing since I installed lion. The crash happens every 10 mins or so. The crash starts with the black screen of death, then i power cycle the system and i get the kernel panic report when it boots back up again. I have done a clean install of lion and this has not fixed the issue. The only way i can get it to run is in 'integrated only' mode using gfxCardStatus. This prevents all kernel panics.

     

    Here is my kernel panic report: -

     

    Interval Since Last Panic Report:  7 sec

    Panics Since Last Report:          1

    Anonymous UUID:                    788CE8C5-F4E6-4091-AFBF-26997DCC63DE

     

    Sat Jul 23 10:09:14 2011

    panic(cpu 1 caller 0xffffff7f8139b2bf): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff809ee4d000 0x0a5480a2, D0, P3/4

    Backtrace (CPU 1), Frame : Return Address

    0xffffff80a25c3800 : 0xffffff8000220702

    0xffffff80a25c3880 : 0xffffff7f8139b2bf

    0xffffff80a25c3910 : 0xffffff7f8148b3fc

    0xffffff80a25c3960 : 0xffffff7f8148b4bc

    0xffffff80a25c39c0 : 0xffffff7f81735749

    0xffffff80a25c3b00 : 0xffffff7f814aa519

    0xffffff80a25c3b30 : 0xffffff7f813a4c4a

    0xffffff80a25c3be0 : 0xffffff7f813a054c

    0xffffff80a25c3dd0 : 0xffffff7f813a2001

    0xffffff80a25c3eb0 : 0xffffff7f8133d2a4

    0xffffff80a25c3f00 : 0xffffff7f8208e7de

    0xffffff80a25c3f50 : 0xffffff7f8208ef32

    0xffffff80a25c3f70 : 0xffffff800023dafc

    0xffffff80a25c3fb0 : 0xffffff8000820057

          Kernel Extensions in backtrace:

             com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f813 3b000->0xffffff7f81611fff

                dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f80821000

                dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f81329000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f812f1000

             com.apple.nvidia.nv50hal(7.0.2)[2E84958C-1EEC-316B-9F7A-68C368F83476]@0xffffff7 f81612000->0xffffff7f81933fff

                dependency: com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f813 3b000

             com.apple.driver.AGPM(100.12.40)[0F9DB3F1-BE6E-3C13-A7D5-86385AE82AB1]@0xffffff 7f8208d000->0xffffff7f82097fff

                dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f812f1000

                dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f81329000

                dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f80821000

     

    BSD process name corresponding to current thread: kernel_task

     

    Mac OS version:

    11A511

     

    Kernel version:

    Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

    Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

    System uptime in nanoseconds: 370327771416

    last loaded kext at 283223223922: com.apple.filesystems.msdosfs          1.7 (addr 0xffffff7f82114000, size 57344)

    loaded kexts:

    com.apple.filesystems.msdosfs          1.7

    com.apple.driver.AppleHWSensor          1.9.4d0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AudioAUUC          1.59

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleUpstreamUserClient          3.5.9

    com.apple.driver.AppleTyMCEDriver          1.0.2d2

    com.apple.driver.AGPM          100.12.40

    com.apple.driver.AppleMikeyDriver          2.1.1f11

    com.apple.driver.AppleMCCSControl          1.0.24

    com.apple.driver.AppleIntelHDGraphics          7.0.2

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleHDA          2.1.1f11

    com.apple.GeForce          7.0.2

    com.apple.driver.AppleIntelHDGraphicsFB          7.0.2

    com.apple.driver.SMCMotionSensor          3.0.1d2

    com.apple.iokit.AppleBCM5701Ethernet          3.0.6b9

    com.apple.driver.AudioIPCDriver          1.2.0

    com.apple.driver.AppleSMCLMU          2.0.1d2

    com.apple.driver.AppleMuxControl          3.0.8

    com.apple.driver.AirPort.Brcm4331          500.20.6

    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0b2

    com.apple.driver.AppleLPC          1.5.1

    com.apple.driver.AppleBacklight          170.1.9

    com.apple.driver.AppleUSBTCButtons          220.8

    com.apple.driver.AppleUSBTCKeyEventDriver          220.8

    com.apple.driver.AppleUSBTCKeyboard          220.8

    com.apple.driver.AppleUSBCardReader          3.0.0

    com.apple.driver.AppleIRController          309

    com.apple.iokit.SCSITaskUserClient          3.0.0

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          32

    com.apple.driver.AppleFWOHCI          4.8.6

    com.apple.iokit.IOAHCIBlockStorage          2.0.0

    com.apple.driver.AppleUSBHub          4.4.0

    com.apple.driver.AppleEFINVRAM          1.5.0

    com.apple.driver.AppleAHCIPort          2.1.8

    com.apple.driver.AppleUSBEHCI          4.4.0

    com.apple.driver.AppleUSBUHCI          4.4.0

    com.apple.driver.AppleACPIButtons          1.4

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleRTC          1.4

    com.apple.driver.AppleHPET          1.6

    com.apple.driver.AppleSMBIOS          1.7

    com.apple.driver.AppleACPIEC          1.4

    com.apple.driver.AppleAPIC          1.5

    com.apple.driver.AppleIntelCPUPowerManagementClient          166.0.0

    com.apple.nke.applicationfirewall          3.0.30

    com.apple.security.quarantine          1

    com.apple.driver.AppleIntelCPUPowerManagement          166.0.0

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSurface          80.0

    com.apple.iokit.IOBluetoothSerialManager          2.5f17

    com.apple.iokit.IOSerialFamily          10.0.5

    com.apple.iokit.IOAVBFamily          1.0.0d22

    com.apple.driver.AppleHDAHardwareConfigDriver          2.1.1f11

    com.apple.driver.DspFuncLib          2.1.1f11

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.iokit.IOEthernetAVBController          1.0.0d5

    com.apple.iokit.IOFireWireIP          2.2.3

    com.apple.iokit.IOAudioFamily          1.8.3fc11

    com.apple.kext.OSvKernDSPLib          1.3

    com.apple.driver.AppleHDAController          2.1.1f11

    com.apple.iokit.IOHDAFamily          2.1.1f11

    com.apple.driver.AppleGraphicsControl          3.0.8

    com.apple.iokit.IO80211Family          400.40

    com.apple.iokit.IONetworkingFamily          2.0

    com.apple.driver.AppleSMC          3.1.1d2

    com.apple.driver.IOPlatformPluginFamily          4.7.0b2

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.AppleBacklightExpert          1.0.3

    com.apple.nvidia.nv50hal          7.0.2

    com.apple.NVDAResman          7.0.2

    com.apple.iokit.IONDRVSupport          2.3

    com.apple.iokit.IOGraphicsFamily          2.3

    com.apple.driver.BroadcomUSBBluetoothHCIController          2.5f17

    com.apple.driver.AppleUSBBluetoothHCIController          2.5f17

    com.apple.iokit.IOBluetoothFamily          2.5f17

    com.apple.driver.AppleFileSystemDriver          13

    com.apple.driver.AppleUSBMultitouch          220.23

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.0

    com.apple.iokit.IOUSBMassStorageClass          3.0.0

    com.apple.iokit.IOUSBHIDDriver          4.4.0

    com.apple.driver.AppleUSBMergeNub          4.4.0

    com.apple.driver.AppleUSBComposite          3.9.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.0

    com.apple.iokit.IOBDStorageFamily          1.6

    com.apple.iokit.IODVDStorageFamily          1.6

    com.apple.iokit.IOCDStorageFamily          1.7

    com.apple.driver.XsanFilter          403

    com.apple.iokit.IOFireWireFamily          4.4.3

    com.apple.iokit.IOAHCISerialATAPI          2.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.0

    com.apple.iokit.IOUSBUserClient          4.4.0

    com.apple.iokit.IOAHCIFamily          2.0.6

    com.apple.iokit.IOUSBFamily          4.4.0

    com.apple.driver.AppleEFIRuntime          1.5.0

    com.apple.iokit.IOHIDFamily          1.7.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          165

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          326

    com.apple.iokit.IOStorageFamily          1.7

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.4

    com.apple.iokit.IOPCIFamily          2.6.5

    com.apple.iokit.IOACPIFamily          1.4

    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)

    Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: TOSHIBA MK3255GSXF, 320.07 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 5

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6

  • by Ian Kelleigh,

    Ian Kelleigh Ian Kelleigh Jul 25, 2011 7:42 PM in response to whetty101
    Level 2 (167 points)
    iTunes
    Jul 25, 2011 7:42 PM in response to whetty101

    An update, I've been running my 2010 MacBook Pro with "Discrete Only", repaired permissions using Disk Utility and have not had a freeze in more than 24 hours. I've watched videos, used iTunes, enabled Screensavers, ran VMWare Fusion, my other usual daily tasks (Quicken Essentials, Adobe CS 5 apps) and played Steam games without issue so far. I usually leave my MacBook Pro turned on all the time and it survived overnight no problem.

  • by wired00,

    wired00 wired00 Jul 25, 2011 7:51 PM in response to Ian Kelleigh
    Level 1 (0 points)
    Jul 25, 2011 7:51 PM in response to Ian Kelleigh

    @Ian Kelleigh I was the same yesterday it was working fine on "discrete only" for the whole day until i tried running a system profile export.

     

    Try this and see if you don't crash - click the top left apple logo > About this mac > More Info... > System Report... Then Click File > Send To Apple...

     

    After i click the send to apple it crashes more often than not.

  • by rennsport,

    rennsport rennsport Jul 25, 2011 10:48 PM in response to whetty101
    Level 1 (0 points)
    Jul 25, 2011 10:48 PM in response to whetty101

    Love how Apple released a whole combo set update for Snow Leopard, but can't fix our one "small" problem...

  • by elio.dainese,

    elio.dainese elio.dainese Jul 25, 2011 11:14 PM in response to rennsport
    Level 1 (0 points)
    Jul 25, 2011 11:14 PM in response to rennsport

    Apple today (25.07) released "additional" (!!!) 10.6.8 update.

    Hope they'll focus on this now...

  • by martinfromeugene,

    martinfromeugene martinfromeugene Jul 26, 2011 12:40 AM in response to elio.dainese
    Level 1 (0 points)
    Jul 26, 2011 12:40 AM in response to elio.dainese

    Better now. Odd, though, that a 10.6.8 update would make my Lion volume happier again. Still some bugs to iron out, but it's not crashing. Or is it that I installed Fan Control? The OS did crash earlier in the day, after I installed Fan Control (and had restarted).

     

    After updating with the 'additional' 10.6.8 update on my connected 10.6.8 volume (since I couldn't use Lion as it was very unstable), my MBP restarted unexpectedly into the Lion volume. 15 minutes in and no problem. Early on I experienced a brief 30 seconds where my Bluetooth keyboard disappeared, then reappeared and quickly passed along some of the 'unresponsive' keystrokes I'd punched. No panic. Yet. I did install the Fan Control. I cannot isolate discrete intel graphics as I use an external monitor, where the NVidia chipset is required. I like Lion if it doesn't crash.

  • by rennsport,

    rennsport rennsport Jul 26, 2011 12:45 AM in response to martinfromeugene
    Level 1 (0 points)
    Jul 26, 2011 12:45 AM in response to martinfromeugene

    Wait you had an SL extenral HD. You updated it to 10.6.8 v1.1. You then restarted your Macbook Pro with an NVIDIA GPU and it booted into Lion. Now your Macbook Pro has no problems except that it lost the bt connect for 30 seconds that 1 time. Test out if you can go log into other accounts with some still open. That is what mine crashes on.

  • by martinfromeugene,

    martinfromeugene martinfromeugene Jul 26, 2011 1:05 AM in response to martinfromeugene
    Level 1 (0 points)
    Jul 26, 2011 1:05 AM in response to martinfromeugene

    NOT BETTER NOW. (I know, shouting.)

     

    It actually stayed crash free for almost 20 minutes. Yeah! I go real work done. Yeah!

     

    A 200% improvement in stability, by gosh.

     

    And the Mail Activity Window now does disappear now, though it takes about 5-10 seconds before it disappears.

     

    I would have deleted my previous post, but it too too long to reboot and get back onto a working (non-Lion) volume. I apologize.

  • by rennsport,

    rennsport rennsport Jul 26, 2011 1:07 AM in response to martinfromeugene
    Level 1 (0 points)
    Jul 26, 2011 1:07 AM in response to martinfromeugene

    So Apple has not fixed it... "darn" it!

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