whetty101

Q: Lion randomly crashes - black screen

Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?

 

Thanks!

Posted on Jul 20, 2011 2:55 PM

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Q: Lion randomly crashes - black screen

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  • by UCLAMacConvert,

    UCLAMacConvert UCLAMacConvert Jul 26, 2011 9:32 AM in response to rennsport
    Level 1 (15 points)
    Jul 26, 2011 9:32 AM in response to rennsport

    Several days now with no crash using "Integrated" only. I think for me at least (and probably most here) it is clearly an nVidia driver issue.

     

    Has anyone using gfxCardStatus set to Integrated Only (Intel HD Graphics) on the 15" 2010 MBP experienced a crash? Make sure it's Integrated and not Discrete or Switching. Thanks!                   

  • by Ian Kelleigh,

    Ian Kelleigh Ian Kelleigh Jul 26, 2011 9:49 AM in response to UCLAMacConvert
    Level 2 (167 points)
    iTunes
    Jul 26, 2011 9:49 AM in response to UCLAMacConvert

    I've been using Discrete Only and haven't had a freeze in over a day. I am using Discrete mostly because I'm using an external display and use a lot of graphic intensive software.

  • by rennsport,

    rennsport rennsport Jul 26, 2011 9:52 AM in response to Ian Kelleigh
    Level 1 (0 points)
    Jul 26, 2011 9:52 AM in response to Ian Kelleigh

    Try to switch accounts ect. when I was in Discrete Only it was fine until my brother used it to log into his account with mine still logged in... crashed.

  • by Zehwuh,

    Zehwuh Zehwuh Jul 26, 2011 9:56 AM in response to Ian Kelleigh
    Level 1 (0 points)
    Jul 26, 2011 9:56 AM in response to Ian Kelleigh

    I've had crashes using discrete. Specifically while using Quick Look to go through about 10 (small) images.

     

    Not had any crashes while using integrated, but then again one would expect a laptop costing several thousand dollars would be able to run without these kinds of problems. Really disappointed.

  • by weneman,

    weneman weneman Jul 26, 2011 10:15 AM in response to whetty101
    Level 1 (0 points)
    Jul 26, 2011 10:15 AM in response to whetty101

    Yup.

    Same problem here as discribed above. I'm trying now to use the methods mentioned.
    More than 10 crashes in 3 days.

     

     

    MBP 2.66. Ghz Intel. Mid-2009. Not good. Not at all.

  • by jedifish,

    jedifish jedifish Jul 26, 2011 10:18 AM in response to whetty101
    Level 1 (0 points)
    Jul 26, 2011 10:18 AM in response to whetty101

    I have not had a crash since switching to integrated only mode. I have been running intensively for 2 days now.

  • by Endareth,

    Endareth Endareth Jul 26, 2011 11:06 AM in response to UCLAMacConvert
    Level 1 (0 points)
    Jul 26, 2011 11:06 AM in response to UCLAMacConvert

    Unfortunately I've had just as many crashes with forcing it to Integrated or even Discrete. Temperature reporting seems to be where the problem is triggered in some cases at least, as on one boot, Temperature Monitor (set to start at login) reported the temp at 85 C briefly before an instant crash (this is from an almost cold boot).

     

    Mind you, from the comments on this thread, if you're having this crash it definitely sounds worth trying gfxCardStatus as a work around. Good luck

  • by Maximiliaan,

    Maximiliaan Maximiliaan Jul 26, 2011 12:03 PM in response to whetty101
    Level 1 (0 points)
    Jul 26, 2011 12:03 PM in response to whetty101

    I have the same problem. Several crashes a day but I have a 2011 iMac 27inch 3,4Ghz with 16GB RAM and the upgraded GPU..

     

    Any ideas on iMacs?

  • by neoCruix,

    neoCruix neoCruix Jul 26, 2011 12:14 PM in response to Maximiliaan
    Level 1 (0 points)
    Jul 26, 2011 12:14 PM in response to Maximiliaan

    Count me in. No single day without multiple crashes since Lion upgrade on a late 2008 MBPro.

  • by UCLAMacConvert,

    UCLAMacConvert UCLAMacConvert Jul 26, 2011 3:07 PM in response to neoCruix
    Level 1 (15 points)
    Jul 26, 2011 3:07 PM in response to neoCruix

    Well I just jinxed myself. Just had a kernel panic but it was *different* than the nVidia driver related crashes. This one the screen did not go black, it gave the standard "your computer has to be restarted" warning screen, and then when it restarted, it recovered all of my open windows and even an open Word file elegantly. So I'm confident this is not the same cause as the "black/powered off screen of death" we've all been experiencing. In the interest of open disclosure though I'll put the kp info at the end of this post.

     

    Now I'm no longer surprised that 10.7.2 has been issued to developers, because Lion clearly wasn't ready for primetime and 10.7.1 will likely come out in the next few days. Hopefully 10.7.1 will be what Lion *should* have been on release date. If not, I'm going to buy a faster, larger 7200rpm HD for my MBP and install 10.6.8 on it.

     

    Interval Since Last Panic Report:  294539 sec

    Panics Since Last Report:          6

    Anonymous UUID:                    46F2B0AB-8281-4A67-85EC-907991BA8B96

     

    Tue Jul 26 10:28:13 2011

    panic(cpu 2 caller 0xffffff80002c268d): Kernel trap at 0xffffff8000293553, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x0000000000000020, CR3: 0x000000000f1ae021, CR4: 0x00000000000206e0

    RAX: 0x0000000000000020, RBX: 0xffffff800839acc0, RCX: 0x0000000000000020, RDX: 0x0000000000000a26

    RSP: 0xffffff80f1ed30f0, RBP: 0xffffff80f1ed3110, RSI: 0x0000000027a3aee5, RDI: 0xffffff800534cd90

    R8:  0xffffff80008bd920, R9:  0xffffff800849c990, R10: 0x000000000000002c, R11: 0xffffff80002d8240

    R12: 0xffffff8004306000, R13: 0xffffff800839acc0, R14: 0x000000000008db26, R15: 0xffffff800534cd90

    RFL: 0x0000000000010203, RIP: 0xffffff8000293553, CS:  0x0000000000000008, SS:  0x0000000000000010

    CR2: 0x0000000000000020, Error code: 0x0000000000000000, Faulting CPU: 0x2

     

    Backtrace (CPU 2), Frame : Return Address

    0xffffff80f1ed2db0 : 0xffffff8000220702

    0xffffff80f1ed2e30 : 0xffffff80002c268d

    0xffffff80f1ed2fd0 : 0xffffff80002d7a3d

    0xffffff80f1ed2ff0 : 0xffffff8000293553

    0xffffff80f1ed3110 : 0xffffff80002936db

    0xffffff80f1ed3130 : 0xffffff8000293c56

    0xffffff80f1ed3b70 : 0xffffff8000280275

    0xffffff80f1ed3be0 : 0xffffff8000280b66

    0xffffff80f1ed3c10 : 0xffffff8000280ee4

    0xffffff80f1ed3c40 : 0xffffff8000281c56

    0xffffff80f1ed3c70 : 0xffffff8000298aa4

    0xffffff80f1ed3c90 : 0xffffff8000217442

    0xffffff80f1ed3cc0 : 0xffffff8000222d93

    0xffffff80f1ed3ce0 : 0xffffff8000223015

    0xffffff80f1ed3d10 : 0xffffff8000214829

    0xffffff80f1ed3d70 : 0xffffff8000223183

    0xffffff80f1ed3d90 : 0xffffff80002516a9

    0xffffff80f1ed3dd0 : 0xffffff800021948d

    0xffffff80f1ed3e20 : 0xffffff800021d0a6

    0xffffff80f1ed3e50 : 0xffffff800025219c

    0xffffff80f1ed3e80 : 0xffffff8000222ff6

    0xffffff80f1ed3eb0 : 0xffffff8000214829

    0xffffff80f1ed3f10 : 0xffffff800021bb58

    0xffffff80f1ed3f70 : 0xffffff80002ae380

    0xffffff80f1ed3fb0 : 0xffffff80002d83a3

     

    BSD process name corresponding to current thread: Safari

     

    Mac OS version:

    11A511

     

    Kernel version:

    Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

    Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

    System uptime in nanoseconds: 4509565480439

    last loaded kext at 1025310226059: com.apple.iokit.IOAVBFamily          1.0.0d22 (addr 0xffffff7f8078d000, size 36864)

    last unloaded kext at 1197365657763: com.apple.iokit.IOAVBFamily          1.0.0d22 (addr 0xffffff7f8078d000, size 36864)

    loaded kexts:

    com.apple.driver.AppleHWSensor          1.9.4d0

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleUpstreamUserClient          3.5.9

    com.apple.driver.AppleMCCSControl          1.0.24

    com.apple.driver.AppleHDA          2.1.1f11

    com.apple.driver.AppleMikeyDriver          2.1.1f11

    com.apple.driver.AGPM          100.12.40

    com.apple.driver.AudioAUUC          1.59

    com.apple.driver.AppleSMCLMU          2.0.1d2

    com.apple.driver.AppleIntelHDGraphics          7.0.2

    com.apple.driver.SMCMotionSensor          3.0.1d2

    com.apple.driver.AppleIntelHDGraphicsFB          7.0.2

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AudioIPCDriver          1.2.0

    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0b2

    com.apple.driver.AppleMuxControl          3.0.8

    com.apple.GeForce          7.0.2

    com.apple.driver.AppleLPC          1.5.1

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleUSBTCButtons          220.8

    com.apple.driver.AppleUSBTCKeyboard          220.8

    com.apple.driver.AppleIRController          309

    com.apple.driver.AppleUSBCardReader          3.0.0

    com.apple.iokit.SCSITaskUserClient          3.0.0

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          32

    com.apple.iokit.IOAHCIBlockStorage          2.0.0

    com.apple.driver.AppleUSBHub          4.4.0

    com.apple.driver.AppleFWOHCI          4.8.6

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleEFINVRAM          1.5.0

    com.apple.iokit.AppleBCM5701Ethernet          3.0.6b9

    com.apple.driver.AppleAHCIPort          2.1.8

    com.apple.driver.AirPort.Brcm4331          500.20.6

    com.apple.driver.AppleUSBEHCI          4.4.0

    com.apple.driver.AppleACPIButtons          1.4

    com.apple.driver.AppleRTC          1.4

    com.apple.driver.AppleHPET          1.6

    com.apple.driver.AppleSMBIOS          1.7

    com.apple.driver.AppleACPIEC          1.4

    com.apple.driver.AppleAPIC          1.5

    com.apple.driver.AppleIntelCPUPowerManagementClient          166.0.0

    com.apple.nke.applicationfirewall          3.0.30

    com.apple.security.quarantine          1

    com.apple.driver.AppleIntelCPUPowerManagement          166.0.0

    com.apple.driver.DspFuncLib          2.1.1f11

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.iokit.IOSurface          80.0

    com.apple.iokit.IOBluetoothSerialManager          2.5f17

    com.apple.iokit.IOSerialFamily          10.0.5

    com.apple.iokit.IOFireWireIP          2.2.3

    com.apple.iokit.IOAudioFamily          1.8.3fc11

    com.apple.kext.OSvKernDSPLib          1.3

    com.apple.driver.AppleHDAController          2.1.1f11

    com.apple.iokit.IOHDAFamily          2.1.1f11

    com.apple.driver.AppleSMC          3.1.1d2

    com.apple.driver.IOPlatformPluginFamily          4.7.0b2

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.AppleGraphicsControl          3.0.8

    com.apple.driver.AppleBacklightExpert          1.0.3

    com.apple.nvidia.nv50hal          7.0.2

    com.apple.NVDAResman          7.0.2

    com.apple.iokit.IONDRVSupport          2.3

    com.apple.iokit.IOGraphicsFamily          2.3

    com.apple.kext.triggers          1.0

    com.apple.driver.BroadcomUSBBluetoothHCIController          2.5f17

    com.apple.driver.AppleUSBBluetoothHCIController          2.5f17

    com.apple.iokit.IOBluetoothFamily          2.5f17

    com.apple.driver.AppleUSBMultitouch          220.23

    com.apple.iokit.IOUSBHIDDriver          4.4.0

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.0

    com.apple.iokit.IOUSBMassStorageClass          3.0.0

    com.apple.driver.AppleUSBMergeNub          4.4.0

    com.apple.driver.AppleUSBComposite          3.9.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.0

    com.apple.iokit.IOBDStorageFamily          1.6

    com.apple.iokit.IODVDStorageFamily          1.6

    com.apple.iokit.IOCDStorageFamily          1.7

    com.apple.driver.XsanFilter          403

    com.apple.iokit.IOAHCISerialATAPI          2.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.0

    com.apple.iokit.IOUSBUserClient          4.4.0

    com.apple.iokit.IOFireWireFamily          4.4.3

    com.apple.iokit.IOEthernetAVBController          1.0.0d5

    com.apple.iokit.IOAHCIFamily          2.0.6

    com.apple.iokit.IO80211Family          400.40

    com.apple.iokit.IONetworkingFamily          2.0

    com.apple.iokit.IOUSBFamily          4.4.0

    com.apple.driver.AppleEFIRuntime          1.5.0

    com.apple.iokit.IOHIDFamily          1.7.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          165

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          326

    com.apple.iokit.IOStorageFamily          1.7

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.4

    com.apple.iokit.IOPCIFamily          2.6.5

    com.apple.iokit.IOACPIFamily          1.4

    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533642465238432D47372020

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)

    Bluetooth: Version 2.5.0f17, 2 service, 12 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB

    Serial ATA Device: HL-DT-ST DVDRW  GS23N

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

  • by wired00,

    wired00 wired00 Jul 26, 2011 5:19 PM in response to UCLAMacConvert
    Level 1 (0 points)
    Jul 26, 2011 5:19 PM in response to UCLAMacConvert

    Here are details on macbookpro's being fixed.

     

    https://discussions.apple.com/thread/3077239?start=15&tstart=0

     

    And this is interesting:

     

    Is Apple Blind to Nvidia-Related MacBook Pro Failures?

     

    Between 2007 and 2008, some MacBook Pro models shipped with faulty Nvidia GeForce 8600M GT graphics processors, which can cause blank screens or image distortions. Apple acknowledged the issue and offered to repair affected units in October 2008, but a recent report suggests those problems aren’t completely behind the company.

     

    The tool Apple uses to determine whether or not a defective Nvidia GPU is responsible for your MacBook Pro’s problems might not be accurate in a number of cases, according to Mobile Magazine. Apple evaluates machines for the problem using a USB stick running Nvidia’s diagnostic software. Once the drive is inserted, it runs tests and provides printed reports on the nature of the problem. However, the test may not be returning accurate reports in every instance.

     

    In some cases, according to Mobile Magazine, the faulty GPUs can overheat, leading to a short in your logic board when heat-transfer material ends up on parts of your computer’s internals where it shouldn’t be. That would lead to a diagnostic result indicating the logic board had failed, not the GPU. Logic board failures entail a non-warranty repair that can cost more than $1,000.

    Mobile Magazine describes one specific case in detail where this occurred, but a call to Hi-Tech Electronics, the shop which performed the diagnostic and repair in question (it replaced the faulty GPU and cleaned the logic board for $260 including shipping, instead of the $1,000 Apple was asking) confirmed it has seen many similar cases, and continues to repair multiple MacBook Pros with problems stemming from the same issue each week.

     

    Apple couldn’t be reached for comment as of this writing. If these reports are accurate, a simple fix would be to open up and inspect the internals of any MacBook Pros potentially affected by faulty Nvidia GPUs, rather than simply performing a software diagnostic test using a USB drive. It would be more costly and time-consuming, but also probably better for customer loyalty in the long run.

  • by martinfromeugene,

    martinfromeugene martinfromeugene Jul 26, 2011 5:52 PM in response to wired00
    Level 1 (0 points)
    Jul 26, 2011 5:52 PM in response to wired00

    The "Macbook Pros being fixed" are older Macbook Pros with a different chip, though it is an NVidia product. Had my last Macbook Pro's video go out and it was repaired free, though not under warranty, through that program. It was a hardware issue.

     

    Many of these Lion-induced black screen crashes seem to be on Macbook Pros with the NVidia GeForce GT 330M, not the older Macbook Pros. It is likely a software issue. Though maybe the older NVidia chips, too, succumb to this issue.

  • by Duplic8tor,

    Duplic8tor Duplic8tor Jul 26, 2011 5:52 PM in response to whetty101
    Level 1 (0 points)
    Jul 26, 2011 5:52 PM in response to whetty101

    Being a former PC user, I am having horrible flashbacks to MS Vista. Downgrading back to Snow Leopard. Lion, come prowling when things are fixed and/or redesigned.

  • by i005754,

    i005754 i005754 Jul 26, 2011 9:00 PM in response to UCLAMacConvert
    Level 1 (0 points)
    Jul 26, 2011 9:00 PM in response to UCLAMacConvert

    Agreed UCLAMac...  I was very close to buying a new drive today, but I just couldn't face the prospect of reinstalling all of software.  Has anybody had any meaningful feedback from Apple?  Has everybody opened a case (bugreport.apple.com) and uploaded samples of the kernel panic files (can be found in /Library/logs/DiagnosticReports with a .panic suffix)?

     

    I do not hold out much hope for 10.7.2 fixing the issue.  I installed the developer seed today to see if it would alleviate the issue, but as soon as I switched the video settings to dynamic I was rewarded with a small popping noise, a black screen and a backlit keyboard.

     

    Tomorrow I will most likely bite the bullet, go buy a new hard drive, install 10.6 and start watching this thread with something along the lines of detached interest.

     

    I am writing this on an old Vista64 machine - oh the horror.

  • by wired00,

    wired00 wired00 Jul 26, 2011 9:28 PM in response to i005754
    Level 1 (0 points)
    Jul 26, 2011 9:28 PM in response to i005754

    @i005754 & UCLAMac

     

    Just checking, did you guys simply (or plan to) buy a drive, unscrew the screws on the back of your macbookpro and swap the drive then re-install using timemachine or carboncopy clone etc? I assume there is no problem with void warranty etc? If so i might have to do the same thing. I don't want to risk messing up this lion install via rollback etc as it has all my work data on it.

     

    also, just remember a 7200 rpm drive will probably use more battery power than a 5400 rpm

     

    Also i submitted kernel panic logs and system profile attachments etc via http://bugreport.apple.com/, haven't heard anything. I also replied to the apple contact email a few people got via this thread. I sent kernel panic logs to them also but haven't heard anything...

     

    As soon as this tax reporting project i'm working on is finished i'll be taking this machine to an apple "genius" and see what they say about the constant crashes. I will disable gfxCardStatus first of course!

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