whetty101

Q: Lion randomly crashes - black screen

Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?

 

Thanks!

Posted on Jul 20, 2011 2:55 PM

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Q: Lion randomly crashes - black screen

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  • by wired00,

    wired00 wired00 Jul 29, 2011 11:46 PM in response to xgrep
    Level 1 (0 points)
    Jul 29, 2011 11:46 PM in response to xgrep

    Ahh cool righto

  • by martinfromeugene,

    martinfromeugene martinfromeugene Jul 30, 2011 1:19 AM in response to martinfromeugene
    Level 1 (0 points)
    Jul 30, 2011 1:19 AM in response to martinfromeugene

    Problems resurfaced after the nVidia driver 4.0.21 driver install. My MPB is much more stable in Lion, but not stable enough - it still crashes. Notably, I left it running Tor/Vidalia for 8 hours, unattended. Turned off sleep, put screen to sleep. Machine stayed up and running; however, w/i two minutes of 'using' the computer - it crashed. Of note, when it crashes and automatically recovers, my blueetooth services are all wonky. Only think that fixes that is an SMC reset.

     

    Since I got to use Lion for at least a couple of hours before it crashed (earlier in the afternoon), I am looking forward to being able to use Lion. It's got a few tweaks that I think I'll like.

  • by Mark Marin,

    Mark Marin Mark Marin Jul 30, 2011 3:00 AM in response to whetty101
    Level 1 (0 points)
    Jul 30, 2011 3:00 AM in response to whetty101

    The CUDA driver (devdriver_4.0.21_macos) definately helps, and I have even been allowing the MacBook Pro to change graphic cards dynamically again.

     

    If the MPB goes to sleep then upon wake ups it gets the loss of Internet connectivity, spinning beachball frequently, hangs completely, and on occasion gets the black screen.

     

    On occasion I have recovered from the black screen by the key combo Ctrl - Shift - CD Eject and then hitting any key. This sometimes revives the MPB, at least long enough to restart it. This makes me think that it's not a kernel panic, just no output to the graphics card (at least  some times).

     

    Internet connectivity can sometimes be restored simply by turning WiFi off for 30 seconds, then back on. Somehow this temporarily restores connectivity (and will unfreeze Mail and Safari if they are hung).

     

    FRUSTRATING!!!

  • by StephenHKing,

    StephenHKing StephenHKing Jul 30, 2011 3:07 AM in response to wired00
    Level 1 (0 points)
    Jul 30, 2011 3:07 AM in response to wired00

    Hi,

     

    Yes, the crash appears on Lion with i5 MPB (Mid 2010) as well. I never experienced this problem on SL. With Lion, I had 1 or 2 crashes a day during normal use (I don't use external monitor).

     

    As a workaround, I'm using gfxCardStatus 2.1 with integrated mode only (no crash in the last 24h since I changed to "integrated" only).

  • by kite55surfer,

    kite55surfer kite55surfer Jul 30, 2011 9:09 AM in response to whetty101
    Level 1 (0 points)
    Jul 30, 2011 9:09 AM in response to whetty101

    What bothers me is calling Apple support and the "techs" (2 separate instances-3 techs-even a "supervisor" or something like it) tells me they never heard of the problem, anybody had this happened to them?

     

    How could they don't know or I am the only one calling.

     

    Anyway I installed gfxCardStatus 2.1 with Integrated Mode only, will see what happens.

  • by rotem925,

    rotem925 rotem925 Jul 30, 2011 11:43 AM in response to kite55surfer
    Level 1 (0 points)
    Jul 30, 2011 11:43 AM in response to kite55surfer

    Ok,

    So I have the same problem with mid 2010 mbp 2.53ghz and Nvidia GT 330m.

    Happened to me in the very past (6 months ago) both on Windows(bootcamp) and snow leopard. I took it to a genius and they replaced the logic board. Everything was normal again.

    After a few months I had the same problem on Windows using bootcamp.

    Recently I upgraded to Lion and now its back again more frequent. same error with the nvrm kernel panic after the reboot. I would take it to Apple again (still in a warranty) but it is redicilous! What will happen when the warranty end? It seems like there is something bad happening to the chip.

    I noticed that this kernel panic start happening after I using bootcamp.

    Is there anyone here that has the same problem and does not have bootcamp (windows) installed? it seems like it happend on both bootcamp and OSX as soon as the Nvidia chip exposed to Windows.

     

    Your ideas

    Hope we will find a solution, cause it looks like Apple ignoring us. I love OSX, but its too expensive for a non working computer.

     

    Rotem

  • by jedifish,

    jedifish jedifish Jul 30, 2011 1:12 PM in response to whetty101
    Level 1 (0 points)
    Jul 30, 2011 1:12 PM in response to whetty101

    I have not run windows on my system and I still have the issue. My system is totally stable (for over a week) when running in integrated graphics mode. This is also my second logic board from apple. The fist one gave me a permanent black screen when updating to the last version of snow leopard.

  • by s_ba,

    s_ba s_ba Jul 30, 2011 1:24 PM in response to whetty101
    Level 1 (5 points)
    Jul 30, 2011 1:24 PM in response to whetty101

    I have the same problems on a mid-2010 MBP. Google Chrome is installed but I haven't run it for ages. I can confirm that the crashes happened during the following:

     

    Photoshop, InDesign, Illustrator CS5

    iDisk sync (resulted in wiping out my local iDisk)

    MacUpdate Desktop (completely uninstalled since)

    external monitor w/o clamshell (use only the notebook display now)

    MS Office, sorry have to use it at work, especially Outlook (resulted in corrupting my local DB)

    App Store downloads

     

    I have deinstalled/ deactivated all processes I don't critically - no help. Whenever I'm lulled into a feeling of security (wow, 2 hours now with no black screen!) suddenly my MBP crashes. Extremely frustrating. In the last week my MBP has crashed at least 5 times a day. And you know the resume feature? When I reboot after a particulary bad crash and I don't quickly force quit all running applications as they restart, you know what happens? Yes, a fresh crash.

     

    Safe Mode helps, but I can't work on a book project in InDesign in Safe Mode.

     

    I read somewhere that InsomniaT could be a problem. I don't use it, but perhaps this helps someone here.

     

    How long does it normally take for Apple to patch a new OS? This just seems to be bad debugging. I thought that my setup is quite normal for a creative professional, can't believe Apple missed this problem.

  • by wired00,

    wired00 wired00 Jul 30, 2011 2:22 PM in response to s_ba
    Level 1 (0 points)
    Jul 30, 2011 2:22 PM in response to s_ba

    kitesurfer, not good they don't even know about it. Salt in the wounds. When i took mine to see a "genius", following crashes in SL, i had a bunch of website links (to another forum thread like this) and kernel panics saved on my desktop. I showed the guy and he flatout denied it had anything to do with the nvidia card.

     

    Rotem and Jedifish, wow thats worrying. All along i've been expecting that a new logicboad/GPU will fix the problem. Seems thats not a certainty. Also, Yes i'm having the problem and don't have bootcamp installed (never have), I originally had crashes while using parallels + windows 7 though.

     

    i found this interesting:

    http://www.appleinsider.com/articles/06/10/12/apple_macbook_owners_organizing_cl ass_action_lawsuit.html

  • by rafatmit,

    rafatmit rafatmit Jul 30, 2011 4:31 PM in response to whetty101
    Level 1 (0 points)
    Jul 30, 2011 4:31 PM in response to whetty101

    Well, my bug report is still open, so no one seems to have looked at it. Meanwhile, I've rolled back to Snow Leopard for now.

  • by robhole,

    robhole robhole Jul 30, 2011 5:15 PM in response to Martin Rehfeld
    Level 1 (0 points)
    Jul 30, 2011 5:15 PM in response to Martin Rehfeld

    For those of you who have this problem and YOU ARE CONNECTED TO WIFI, please read this below and check your error logs for the keyword I'm mentioning below:

     

    I am having Kernel Panics as well.

     

    According the report, THIS is the common problem I am seeing:

       Kernel Extensions in backtrace:

             com.apple.driver.AirPort.Atheros40(500.55.5)[01000ACB-C064-3F42-820F-BDE2008267 25]@0xffffff7f80eeb000->0xffffff7f8102afff

     

    Notice keywords: AirPort.Atheros40(500.55.5).

     

    If you check everyones errors, most are everyone who has upgraded to Lion and it relates to AirPort.

     

    I called AppleCare Support & my local mac store and they say run the disc that comes with the iMac and it will check the hardware and see if there is any faults with AirPort as it appears to be.


    They also suggested a reinstall (but that is pointless if you having this issue and want to use WiFi, so if you plug it in and/or tether with your iPhones *like I am doing now haha* then you should be fine to reinstall Lion and hopefully not have that issue.).

     

    I am going to reinstall Lion and see if I have the issue. I was going on 4 days of enjoying Lion problem free up until yesterday when I started having Kernel Panics. It's isolated down to the WiFi.

     

    Only solution at this point is to take it in or reinstall Lion and see if it resolves the issue.

  • by wired00,

    wired00 wired00 Jul 30, 2011 5:23 PM in response to robhole
    Level 1 (0 points)
    Jul 30, 2011 5:23 PM in response to robhole

    robhole, just checked logs, no mention of "airport". just to clarify for any others in here. This thread is only relevant to kernel panics with similar info such as below.

     

    Note "NVDAResman". This is relating to the nvidia GPU. If your experiencing issues regarding wifi (which i've read about elsewhere) then this is not the correct place

     

          Kernel Extensions in backtrace:

             com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808fe000->0xffffff7f80bd 4fff

                dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffffff7f8087e000

                dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808ec000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f808b4000

             com.apple.nvidia.nv50hal(7.0.2)[2E84958C-1EEC-316B-9F7A-68C368F83476]@0xffffff7 f80bd5000->0xffffff7f80ef6fff

                dependency: com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 fe000

             com.apple.GeForce(7.0.2)[18E50F21-1E7F-3FFE-B298-7CD7A11879F8]@0xffffff7f817890 00->0xffffff7f81845fff

                dependency: com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 fe000

                dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808ec000

                dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8087e000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f808b4000

  • by Jason123456789,

    Jason123456789 Jason123456789 Jul 30, 2011 7:44 PM in response to whetty101
    Level 1 (0 points)
    Jul 30, 2011 7:44 PM in response to whetty101

    Same thing here!

  • by gadgetgirlhouston,

    gadgetgirlhouston gadgetgirlhouston Jul 30, 2011 11:26 PM in response to whetty101
    Level 1 (10 points)
    Jul 30, 2011 11:26 PM in response to whetty101

    I have only had my MacBook Pro 15" with 5 days.  It's my first Mac.  The DVD player didn't work and after fixing that problem, got the frozen black screen.  After several attempts, the hard shut down finally worked.  I am returning mine and purchasing new one. 

  • by ayfon,

    ayfon ayfon Jul 30, 2011 11:50 PM in response to whetty101
    Level 1 (0 points)
    Jul 30, 2011 11:50 PM in response to whetty101

    this my 4th mac laptop and it is the worse.

    i bought it may 2010, did not crash for about 6 months, after that, it started crashing to black screen 1-2 times a week. after installing lion, it now crashes 4-5 a day! also magic mouse not scrollling, jumping around, etc..

     

    MPB i7 15inch 2.66 ghz

    Memory  4 GB 1067 MHz DDR3

    Graphics  NVIDIA GeForce GT 330M 512 MB

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