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All replies
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Helpful answers
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Jul 30, 2011 11:58 PM in response to ayfonby Nvrflycoach,ayfon, I have the same set up. And yes, this is my worst Mac too. Mine too is a Mid May 2010. Never had crashes before downloading Lion, but now about twice per day. Bought this in the states, but work in Africa. I'm headed back to the states to throw this piece of junk at the first Apple store I can find! Apple has been so unresponsive about this, totally frustrating!
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Jul 31, 2011 8:02 AM in response to Nvrflycoachby martin_apple,Mine is MBP6.2 mid-2010, Core i7 2.66, 4GB RAM. Here's why I think it's a software issue:
- I was having very rare (maybe twice in a year) kernel panics with unknown cause, probably unrelated to this, which I was happy to live with on Snow Leopard. About 6 months ago (probably after some SW update) I started getting kernel panics when starting MS Powerpoint in slideshow mode. I wrote about it in https://discussions.apple.com/message/15164809#15164809 I installed latest OS updates, MS Office updates, and never found a solution. I tried using gfxcardstatus in all setting but was able to crash OS X by slideshow regardless. I was hoping clean install of Lion and Office would solve this. Things got only worse.
- I erased my HD and installed Lion. I didn't even get as far as testing my MS Office problem as I can't work on my MBP for longer than 60 minutes without getting a black screen and hard reset as the only way out.
- As suggested by this thread, I'm using gfxcardstatus on "integrated only" for most stable results, however I can not go through a day without crash (usually after sleep.) Using external monitor via HDMI and "discrete only" is pretty much unusable for me, as it crashed within an hour or two.
- I just ran the full hardware diagnostics by booting from the Snow Leopard Application DVD and selecting the Extensive (long) test options. NO FAULTS FOUND.
The only link I see between my SL problem and what's happening in Lion is the Nvidia graohics, or more specifically its drivers.
I am holding off with reverting to Snow Leopard and hoping for a quick fix, but as this is my work machine, I have to make it usable by bootcamp and Windows 7.
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Jul 31, 2011 8:29 AM in response to whetty101by awinkler,Same problem here. After updating to Lion, my Macbook Pro 15" i7 Mid 2010 keeps crashing randomly. Sometimes every 10 to 20 minutes without a reason. Screen just goes black and you have to do a hard reset as nothing else is working anymore.
After reboot with this method, it works again until suddenly the screen goes black again. It is not possible to use the Macbook Pro anymore for work with this problem .
The error message i get after rebootng is the same others have allready posted here. Seems to be related to the nvidia card.
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Jul 31, 2011 9:22 AM in response to awinklerby gilson.cavalcanti,Same problem here. Macbook Pro 15" mid 2010 8 Gb 2,66 Ghz Core i7
Mac OS X Lion 10.7 (11A511)
Blackscreen all the time. I have to work with a LED cinema display and it only works with it if the nvidia card is displayed. So Apple have not left me any options.
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Jul 31, 2011 11:02 AM in response to whetty101by alexsaleh,I know it doesn't really fix the problem, but for those of you who want to have a working computer back asap, here are the "good" news:
- You revert to snow leopard (time machine or clean install)
- The problem WILL STILL PERSIST- You download the Nvidia 330m driver from the Nvidia website
- When you will launch the Nvidia driver installer, it will not work (for some reason)
- Right-click on it, and click "show opackage contents" and launch each package 1 by 1- YOU WILL HAVE A WORKING COMPUTER AGAIN
Hope this helps some people, especially those of us who ACTUALLY NEED THEIR COMPUTERS TO DO ACTUAL WORK, HEARD APPLE?
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Jul 31, 2011 12:03 PM in response to whetty101by cimclees,Having all of the same issues, though my hardware seems to be different than anyone else I have seen with problems.
I have an older Macbook Pro 15" 2.33 Core 2 Duo Processor with ATI Radeon X1600 Graphics Card.
So my problem is obvioulsy not related to Nvidia graphics drivers.
I do however mostly run in to problems with video related issues (Importing footage in Final Cut, Encoding, or even just playing back files, flash videos online included) but the symptoms are exactly the same as people here have described. I have also noticed however that in addition to the freezing and black screen I sometimes get some weird visual distortion at the time of the crashes. Its kind of hard to describe but usually only happens around applications dealing with video.
I also have noticed that I only have problems when it is pretty warm. It was overcast since I installed Lion but then yesterday afternoon the sun came out and my laptop was running quite a bit warmer. Today it is cool again and I have had no issues despite intentionally trying to recreate the problems I had yesterday.
This would certainly indicate some sort of temperature control issue...
Hoping for a fix soon
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Jul 31, 2011 1:56 PM in response to alexsalehby wired00,Alexsaleh, i wonder if this will also work within lion? Ie, right click on the nvidia package (show package contents) install 1 by 1?
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Jul 31, 2011 2:08 PM in response to whetty101by s_ba,http://www.macworld.com/article/161371/2011/07/infoworld_lion_review.html
All wins my ...
I can't believe that this problem isn't getting more publicity. I paid for a new stable OS, but apparently I have to go back to SL, which was working fine for me since launch day. Apple has to handle a dozen different hardware variations and it apparently didn't bother to test their older MBPs? If there had been a warning on the App Store regarding MBPs, I would have waited before upgrading and spared myself the problems.
Extremely. Disappointing.
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Jul 31, 2011 2:31 PM in response to whetty101by frontendrobXD,********** POSSIBLE SOLUTION **********
I have the same issue (crash to black screen within 1 hr) on my 2010 27" iMac. I quickly figured out that the crash can be triggered by taxing the graphics system, it would already crash within a few minutes when browsing YouTube (every time).
I then installed smcFanControl, it's not really up to date (and I can not get it to launch on login), but it works. I set all three fans to 2000 rpm (about 2/3 of max. possible rpm and x2 from the initial settings). The GPU diodes show decreased temperatures, which never rise above 60°C even when playing three 1080p clips at once (use iStat Pro to monitor your fans/temp). Before I ran smcFanControl, I had 64°C at the GPU when idling only - and maybe Lion has issues with fan control?
I taxed my system very much during the last 6 hrs and I haven't had a crash.
Good luck in trying this.
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Jul 31, 2011 2:39 PM in response to frontendrobXDby whetty101,I managed to go an entire week without having a single problem, mainly because I was not connected to the internet and only using DVD player. However I have now managed to get my MBP crash twice by opening a link in Mail to open in Chrome and then whilst that loads using Mission Control. At the time it was running pretty hot but the fans were running normally at about ~2500 rpm.
Below is the crash report not sure really what it means, but if someone could say if there is a problem with the logic board or a faulty piece of hardware that would be great.
Interval Since Last Panic Report: 68199 sec
Panics Since Last Report: 8
Anonymous UUID: 858CF16F-7B64-41C8-9697-F21A443E438A
Sun Jul 31 22:34:08 2011
panic(cpu 0 caller 0xffffff7f809122bf): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80a04c7000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff807c8d3b10 : 0xffffff8000220702
0xffffff807c8d3b90 : 0xffffff7f809122bf
0xffffff807c8d3c20 : 0xffffff7f80a023fc
0xffffff807c8d3c70 : 0xffffff7f80a024bc
0xffffff807c8d3cd0 : 0xffffff7f80cac749
0xffffff807c8d3e10 : 0xffffff7f80a21519
0xffffff807c8d3e40 : 0xffffff7f8091bc4a
0xffffff807c8d3ef0 : 0xffffff8000639536
0xffffff807c8d3f30 : 0xffffff80006382b0
0xffffff807c8d3f70 : 0xffffff8000638154
0xffffff807c8d3fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000->0xffffff7f80b88fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8083e000
dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808a0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f80868000
com.apple.nvidia.nv50hal(7.0.2)[2E84958C-1EEC-316B-9F7A-68C368F83476]@0xffffff7 f80b89000->0xffffff7f80eaafff
dependency: com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11A511
Kernel version:
Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64
Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1206862866130
last loaded kext at 283005933118: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078d000, size 36864)
last unloaded kext at 347109092707: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078d000, size 36864)
loaded kexts:
com.intego.iokit.VirusBarrierX6Service 10.6.13
com.intego.iokit.VBX6NKE 1
com.intego.iokit.BehavioralKext 1
com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.13
com.intego.kext.VirusBarrierKPI 10.6.13
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.24
com.apple.driver.AppleHDA 2.1.1f11
com.apple.driver.AppleMikeyDriver 2.1.1f11
com.apple.driver.AGPM 100.12.40
com.apple.driver.AudioAUUC 1.59
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleIntelHDGraphics 7.0.2
com.apple.driver.AppleIntelHDGraphicsFB 7.0.2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2
com.apple.GeForce 7.0.2
com.apple.driver.AppleMuxControl 3.0.8
com.apple.driver.AppleLPC 1.5.1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 220.8
com.apple.driver.AppleUSBTCKeyboard 220.8
com.apple.driver.AppleUSBCardReader 3.0.0
com.apple.driver.AppleIRController 309
com.apple.iokit.SCSITaskUserClient 3.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 32
com.apple.iokit.IOAHCIBlockStorage 2.0.0
com.apple.driver.AppleFWOHCI 4.8.6
com.apple.driver.AirPort.Brcm4331 500.20.6
com.apple.iokit.AppleBCM5701Ethernet 3.0.6b9
com.apple.driver.AppleUSBHub 4.4.0
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.1.8
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleUSBEHCI 4.4.0
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0
com.apple.nke.applicationfirewall 3.0.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 166.0.0
com.apple.driver.DspFuncLib 2.1.1f11
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 2.5f17
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.3
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.1.1f11
com.apple.iokit.IOHDAFamily 2.1.1f11
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.1d2
com.apple.driver.IOPlatformPluginFamily 4.7.0b2
com.apple.driver.AppleGraphicsControl 3.0.8
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.0.2
com.apple.NVDAResman 7.0.2
com.apple.iokit.IONDRVSupport 2.3
com.apple.iokit.IOGraphicsFamily 2.3
com.apple.kext.triggers 1.0
com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17
com.apple.driver.AppleUSBBluetoothHCIController 2.5f17
com.apple.iokit.IOBluetoothFamily 2.5f17
com.apple.driver.AppleUSBMultitouch 220.23
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.iokit.IOUSBHIDDriver 4.4.0
com.apple.driver.AppleUSBMergeNub 4.4.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0
com.apple.iokit.IOFireWireFamily 4.4.3
com.apple.iokit.IO80211Family 400.40
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOUSBUserClient 4.4.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.0
com.apple.iokit.IOUSBFamily 4.4.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 326
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)
Bluetooth: Version 2.5.0f17, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 3
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Jul 31, 2011 4:15 PM in response to whetty101by darren168,Is everyone reporting this to Apple? I had a length chat with online support and they were telling me it's likely a hardare issue.
Do not exect a software fix. I urge everyone to call and report this issue to Apple. Even if you're outside your 12 month warrany!
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Jul 31, 2011 4:50 PM in response to whetty101by Bofromtemecula,After installing Lion, I was getting the force restart screen every time I did anything graphic (web browsing, videos etc...).
The failure report indicated the first back trace problem was: com.eltima.elmediaplayer.kext
I looked up the elmedia player, it has a uninstall app.
Once removed, I have not experienced the force shutdown in 4 days.
Hope this helps...
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Jul 31, 2011 5:02 PM in response to Bofromtemeculaby wired00,Bofromtemecula, someone else mentioned that same error regarding elmediaplayer. Thats great you've figured out the source of your KP's but that is a different issue. I've mentioned this a few times but this thread is relating to issues of the nvidia GPU. You should see a kernel similar to whetty101 above.
within Library/Logs/DiagnosticReports/ the kernel panic log should be named something like: "Kernel_2011-07-28-104230_<computer name>.panic"
Kernel panic should contain something like this :
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000->0xffffff7f80b88fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8083e000
dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808a0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f80868000
com.apple.nvidia.nv50hal(7.0.2)[2E84958C-1EEC-316B-9F7A-68C368F83476]@0xffffff7 f80b89000->0xffffff7f80eaafff
dependency: com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000
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Jul 31, 2011 6:08 PM in response to whetty101by cockyjeremy,Here's the top portion of my particular crash report. Also showing NVDAResman. I have an NVIDIA GT 120 (I think)
Interval Since Last Panic Report: 259136 sec
Panics Since Last Report: 3
Anonymous UUID: 00F2AE8F-739F-4290-AFE9-46EE48A1195E
Sun Jul 31 00:17:40 2011
panic(cpu 0 caller 0xffffff7f8093d2bf): NVRM[0/2:0:0]: Read Error 0x0061002c: CFG 0x28ece227 0x02123f94 0x00000000, BAR0 0xd2000000 0xffffff80f31de000 0x096a80a1, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80f1a73c80 : 0xffffff8000220702
0xffffff80f1a73d00 : 0xffffff7f8093d2bf
0xffffff80f1a73d90 : 0xffffff7f80a2d3fc
0xffffff80f1a73de0 : 0xffffff7f80c2e534
0xffffff80f1a73e00 : 0xffffff7f809f603b
0xffffff80f1a73e20 : 0xffffff7f80a9e376
0xffffff80f1a73e90 : 0xffffff7f8092a18e
0xffffff80f1a73f40 : 0xffffff7f808e423d
0xffffff80f1a73f70 : 0xffffff800023db2c
0xffffff80f1a73fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.0.4)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 dd000->0xffffff7f80bb3fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8085a000
dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808cb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f80893000
com.apple.nvidia.nv50hal(7.0.4)[2E84958C-1EEC-316B-9F7A-68C368F83476]@0xffffff7 f80bb4000->0xffffff7f80ed5fff
dependency: com.apple.NVDAResman(7.0.4)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 dd000
BSD process name corresponding to current thread: kernel_task