whetty101

Q: Lion randomly crashes - black screen

Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?

 

Thanks!

Posted on Jul 20, 2011 2:55 PM

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Q: Lion randomly crashes - black screen

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  • by Anthony-,

    Anthony- Anthony- Aug 6, 2011 12:07 PM in response to whetty101
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    Aug 6, 2011 12:07 PM in response to whetty101

    I'm having the same issue. MBP mid 2010 i5. Black screen everytime I unplug an USB port (mouse, iphone cable...) while the laptop is closed.

     

    Already done a full erase of the HDD and a proper install of Lion.

  • by pp-17,

    pp-17 pp-17 Aug 6, 2011 12:28 PM in response to eeblack
    Level 1 (0 points)
    Aug 6, 2011 12:28 PM in response to eeblack

    I don't think the Nvidia-hypotheses suffices to explain the problem.

     

    1) I have a (very new) MPB with an AMD Radeon HD 6750M graphics card.

     

    2) I used the gfxCardStatus trick to switch it to internal mode.

     

    3) I do not have any of the windowserver files in my ~/Library/...

     

    So I have a different graphics card, I used all the tricks that were suggested.

     

    And the problem is still there. I have between 2 and 10 crashes per day.

     

    Are there any other ideas?

  • by mayte_eme,

    mayte_eme mayte_eme Aug 6, 2011 12:47 PM in response to Anthony-
    Level 1 (0 points)
    Aug 6, 2011 12:47 PM in response to Anthony-

    i'm having the same issue. i've been with apple support for over a week and no luck. we did a hard drive reset, reinstalled lion twice (second time was a clean install) and still having the problem.

    the apple guy sent me a data capture file which i ran and sent back to him so hopefully, that'll be of some help.

     

    i haven't done a wipe-out of my hard drive yet but have heard it's not of much help

     

    https://discussions.apple.com/thread/3240036

  • by verbaL123,

    verbaL123 verbaL123 Aug 6, 2011 1:07 PM in response to whetty101
    Level 1 (0 points)
    Aug 6, 2011 1:07 PM in response to whetty101

    So it has been 4 hours of testing my laptop since Apple replaced my logic board (and some connector) and no black screens of death. It seems my issue was hardware.

     

    If I was to theorize, I am guessing I had a sub-optimal GPU that could handled Snow Leopard (never had an issue), but could not handle Lion. I was told by Apple that Lion stresses the GPU significantly more.

     

    My laptop is a

     

    MacBook Pro mid 2010

    Processor  2.66 GHz Intel Core i7

    Memory  4 GB 1067 MHz DDR3

    Graphics  NVIDIA GeForce GT 330M 512 MB

    Software  Mac OS X Lion 10.7 (11A511)

  • by mayte_eme,

    mayte_eme mayte_eme Aug 6, 2011 1:23 PM in response to verbaL123
    Level 1 (0 points)
    Aug 6, 2011 1:23 PM in response to verbaL123

    I think I have the same mbp.  Did they charge you? I didn't get the extended warranty.

  • by Big Rik,

    Big Rik Big Rik Aug 6, 2011 1:39 PM in response to whetty101
    Level 1 (5 points)
    Aug 6, 2011 1:39 PM in response to whetty101

    This happened a few times for me - I'm running a 2011 i7 (Sandy Bridge) iMac; we've had this iMac for three weeks now and the last (4th time) it happened was about a week ago.  Everything seems to be OK now, though.

  • by DeathCab4LU,

    DeathCab4LU DeathCab4LU Aug 6, 2011 2:32 PM in response to whetty101
    Level 1 (0 points)
    Aug 6, 2011 2:32 PM in response to whetty101

    Any news on a fix for this? It's driving me crazy....almost thinking of down grading back to Snow Leapard!

  • by slawder,

    slawder slawder Aug 6, 2011 2:39 PM in response to whetty101
    Level 1 (0 points)
    Aug 6, 2011 2:39 PM in response to whetty101

    Looks like apple just posted a new 10.7.2 beta to OSX devs.

     

    http://www.appleinsider.com/articles/11/08/06/apple_posts_ios_5_beta_5_alongside _related_icloud_developer_builds.html

     

    Anyone a dev thats having problems and can try it out?

  • by Phenixfilm,

    Phenixfilm Phenixfilm Aug 6, 2011 3:19 PM in response to whetty101
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    Aug 6, 2011 3:19 PM in response to whetty101

    I have the same issue MacBook Pro Mid 2010 with 330M and i5 2.53ghz

  • by bitpuddle,

    bitpuddle bitpuddle Aug 6, 2011 4:00 PM in response to whetty101
    Level 1 (5 points)
    Aug 6, 2011 4:00 PM in response to whetty101

    Have you tried going into the Energy Saver control panel and setting it to always use the integrated graphics (use less energy)?   There are a lot of reports of issues with the Nvidia video and Lion.

     

    Really, you should open an issue with Apple.  Someone needs to take a look at the crash report from your MacBook to determine what caused the crash.

  • by simongrossi,

    simongrossi simongrossi Aug 6, 2011 5:25 PM in response to whetty101
    Level 1 (0 points)
    Aug 6, 2011 5:25 PM in response to whetty101

    I have the same problem. Macbook Pro 2011 2,7GHZ i7.

  • by Hunter Dendy,

    Hunter Dendy Hunter Dendy Aug 6, 2011 6:05 PM in response to whetty101
    Level 1 (0 points)
    Aug 6, 2011 6:05 PM in response to whetty101

    Same problem here too.  Macbook Pro mid 2010 i7 2.66 330M.  It hasn't been consistent when it crashes, but happens 4 or 5 times a day.  A few times it has crashed upon opening app store.  I really liked Lion at first, but starting to regret it now since this macbook is my work production computer.  Hoping for an update fix soon.  If not I may take it in to see if I can get a logic board replacement.

  • by al_varus,

    al_varus al_varus Aug 6, 2011 6:07 PM in response to whetty101
    Level 1 (0 points)
    Aug 6, 2011 6:07 PM in response to whetty101

    So, after replacing the logic board didn't change anything. I'm here again in the Apple Store. The only option they offer me is going back to SL or wait until the issue is fixed by Apple and run gfxcardstatus in the meantime.

     

    Decided to go back to SL. Will try to see if I can reproduce the issue in front of them in SL. Then go home and cry

  • by mayte_eme,

    mayte_eme mayte_eme Aug 6, 2011 6:10 PM in response to al_varus
    Level 1 (0 points)
    Aug 6, 2011 6:10 PM in response to al_varus

    @al_varus:

    please let us know if it happens again on SL.

  • by wired00,

    wired00 wired00 Aug 7, 2011 12:33 AM in response to al_varus
    Level 1 (0 points)
    Aug 7, 2011 12:33 AM in response to al_varus

    There is another option. Replace the machine obviously not all machines experience this issue. My work mate has the identical machine and has never crashed. Which is why I've always assumed hardware issue made worse by a driver issue in lion. IMO you should be asking for a new machine if they are stumped. Rolling back to sl or using integrated is NOT as satisfactory outcome.

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