whetty101

Q: Lion randomly crashes - black screen

Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?

 

Thanks!

Posted on Jul 20, 2011 2:55 PM

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Q: Lion randomly crashes - black screen

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  • by jedifish,

    jedifish jedifish Aug 21, 2011 2:19 PM in response to whetty101
    Level 1 (0 points)
    Aug 21, 2011 2:19 PM in response to whetty101

    Hi all,

     

    I have a MacBook Pro Mid 2010 with the GT 330M with the BSOD issue. It would crash everytime if i went into photobooth and click on the effects and go onto the 2nd page. The only way to workaround the issue was to run it in intergrated only mode. I done a clean install of Lion and still get the problem.

     

    Today I went to the Apple store and had my Logic board replaced (it only took them one hour!) I have now been running for many hours with no issue.

  • by G. L. Gray,

    G. L. Gray G. L. Gray Aug 21, 2011 2:24 PM in response to jedifish
    Level 1 (65 points)
    Mac OS X
    Aug 21, 2011 2:24 PM in response to jedifish

    Unfortunately, my nearest Apple Store is 3 hours away. I sure hope this can be fixed with a software update.

  • by DanY Ornelas,

    DanY Ornelas DanY Ornelas Aug 21, 2011 3:35 PM in response to whetty101
    Level 1 (0 points)
    Aug 21, 2011 3:35 PM in response to whetty101

    I`ve an Macbook pro Mid 2010 Intel Core i7, 4gb ram, and after a clean install of lion the BSOD came every time , it was very very annoying. after i decide to downgrade to snow leopar, and certainy have less BSOD, but istill is happening!, Those who have downgrade to snow leopard from  Lion could try do zoom on any photo in iPhoto, for my is BSOD for sure, try it. There is a video showing my problem MACBOOKPRO 6,2 BSOD

  • by Linda.h,

    Linda.h Linda.h Aug 21, 2011 5:46 PM in response to whetty101
    Level 1 (5 points)
    Aug 21, 2011 5:46 PM in response to whetty101

    After the second time going to a Genuis Bar appointment they had me install Lion again. This is the 3rd time I'd had to install Lion. But when I got my laptop back, it said "kernel panics hardware issue" on the bag. They knew it was a hardware issue but insisted on reinstalling Lion again, at this install they deleted all my previous data on my hard drive and did a clean install, still having kernel panics regularly.

  • by Ian Kelleigh,

    Ian Kelleigh Ian Kelleigh Aug 21, 2011 6:06 PM in response to Linda.h
    Level 2 (167 points)
    iTunes
    Aug 21, 2011 6:06 PM in response to Linda.h

    It's stories like this that keep me from even wasting my time with a Genius Bar. Maybe it's better in San Francisco, but I'm skeptical.

  • by kowalenzo,

    kowalenzo kowalenzo Aug 21, 2011 6:14 PM in response to DanY Ornelas
    Level 1 (0 points)
    Aug 21, 2011 6:14 PM in response to DanY Ornelas

    I also downgraded from Lion to SL and I was able to reproduce the same kernel panic on my machine as on this vid (http://youtu.be/oZWsf-DiGTY) Does anyone else have this issue as well? I did cristal clean install of SL... At this point I cannot even use SL... no words...

  • by eah7271,

    eah7271 eah7271 Aug 21, 2011 9:11 PM in response to Linda.h
    Level 1 (0 points)
    Aug 21, 2011 9:11 PM in response to Linda.h

    Just so everyone in here knows I was going through the same problems and I CAN NOT be without a computer as it is my livelyhood.  After a bit of arguing with apple care then in store I basically told them I refused to be a guinea pig and demanded a new computer if they could not fix it after 1 try.  After one attempt at fixing the issue the store called and told me it was in everyones best interest to replace the computer.  I am now on my brand new early 2011 15' i7 2.0ghz and it works perfect.

  • by Linda.h,

    Linda.h Linda.h Aug 21, 2011 9:32 PM in response to eah7271
    Level 1 (5 points)
    Aug 21, 2011 9:32 PM in response to eah7271

    Do you have Apple Care? Also which MBP did you have before they replaced it?

  • by eah7271,

    eah7271 eah7271 Aug 21, 2011 9:36 PM in response to Linda.h
    Level 1 (0 points)
    Aug 21, 2011 9:36 PM in response to Linda.h

    Yes I had apple care... mid 2010 i5 2.4

  • by lcs123456,

    lcs123456 lcs123456 Aug 21, 2011 9:48 PM in response to whetty101
    Level 1 (0 points)
    Aug 21, 2011 9:48 PM in response to whetty101

    I just installed the lion last week thinking all the bugs were fixed. Now, I am so regretting the upgrade! I as well am experiencing the black screen & shut down panics. Which I never ever experienced before the intalll.

     

    At 10.7 I was experincing the panic when i was trying to back-up my iphoto. I downloaded the update 10.7.1 It doesnt happen as often as 10.7 but now its so random when it happens!

     

    A common denominator seems to be the computer: mine is a macbook pro 15" 17 2.66ghz 4gb (the first one that came out) like most of you in this thread. My husband has the new macbook air & he doesnt experience any problem. My son has an old macbook & he doesnt have the problem running lion too.

     

    I hope someone in apple actually reads this forum to help us out! I have also brought it to the attention of a local apple and they say they will get back to me.

     

    If it requires a new logic board, my computer is out of warranty and I dont have apple care. If this is really just happening to mbp's (2010)  then there should then be a recall.

  • by wired00,

    wired00 wired00 Aug 21, 2011 10:43 PM in response to lcs123456
    Level 1 (0 points)
    Aug 21, 2011 10:43 PM in response to lcs123456

    ics, People have said a few times in this forum that they've had apple replace Motherboards even when they did not have Applecare support. Just give support and call or take book it in

  • by Lars Dalby,

    Lars Dalby Lars Dalby Aug 22, 2011 12:25 AM in response to whetty101
    Level 1 (0 points)
    Aug 22, 2011 12:25 AM in response to whetty101

    Add another 2010 15" MBP to the list!

     

    Hoped the recent update would have sorted this out, but no. My MBP still randomly goes black and unresponsive.

     

    MBP 15" mid 2010, 2.66 Ghz intel core i7, 8 gb ram and running 10.7.1

     

    I can't recall having a single crash before upgrading to Lion...

  • by fredrik34,

    fredrik34 fredrik34 Aug 22, 2011 12:45 AM in response to whetty101
    Level 1 (0 points)
    Aug 22, 2011 12:45 AM in response to whetty101

    I have the same problem since installing Lion. Black screen and unresponsive machine. It happens randomly, when running different apps. Some days just a couple of times, some days a dozen.

     

    Never had a crash before installing Lion. Please fix this, Apple.

     

    iMac 27" i7, 2.93, 16GB, 2TB. (Mid 2010).

  • by grepme,

    grepme grepme Aug 22, 2011 7:06 AM in response to whetty101
    Level 1 (0 points)
    Aug 22, 2011 7:06 AM in response to whetty101

    Smells of an nVidia driver problem to me. I think I'll wait until the driver is updated before upgrading my MBP. My iMac with the ATI runs fine, except for some new strangeness with the audio outputs.

  • by fredrik34,

    fredrik34 fredrik34 Aug 22, 2011 7:18 AM in response to grepme
    Level 1 (0 points)
    Aug 22, 2011 7:18 AM in response to grepme

    I have this problem with iMac / ATI, so no, it's not an nVidia driver problem.

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