whetty101

Q: Lion randomly crashes - black screen

Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?

 

Thanks!

Posted on Jul 20, 2011 2:55 PM

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Q: Lion randomly crashes - black screen

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  • by Rashed717,

    Rashed717 Rashed717 Aug 23, 2011 8:04 AM in response to whetty101
    Level 1 (0 points)
    Aug 23, 2011 8:04 AM in response to whetty101

    Earlier today I updated my MacBook pro 3,1 to software 10.7.1 when it restarted, the screen was off!!!

    I tried everything ( restarting , connect to an external screen , pressing fn with f7 keys ) nothing worked. I used iteleport to connect to my Mac, it connected and I could see my desktop, I went to system profiler and should that I don't have a graphics card or display connected !!!

    What did that update do????

    How can I get my display back?

    Please help me

  • by supchi,

    supchi supchi Aug 23, 2011 8:21 AM in response to Tess888
    Level 1 (0 points)
    Aug 23, 2011 8:21 AM in response to Tess888

    I did not found out anything, I just say that if there is no update or recall, then I will qui with Apple products.

  • by Enzo90910,

    Enzo90910 Enzo90910 Aug 23, 2011 9:21 AM in response to whetty101
    Level 1 (10 points)
    Aug 23, 2011 9:21 AM in response to whetty101

    Light at the end of the tunnel?

    "Numerous tipsters have advised us that OS X Lion 10.7.2 seed 2 has been made available to developers.[...]

    Apple has asked developers to focus on the functionality of [...] Graphics Drivers"

  • by G. L. Gray,

    G. L. Gray G. L. Gray Aug 23, 2011 9:24 AM in response to Enzo90910
    Level 1 (65 points)
    Mac OS X
    Aug 23, 2011 9:24 AM in response to Enzo90910

    That is great news. I hope it's the fix we are all hoping for and I hope it comes out soon.

  • by Linda.h,

    Linda.h Linda.h Aug 23, 2011 12:16 PM in response to whetty101
    Level 1 (5 points)
    Aug 23, 2011 12:16 PM in response to whetty101

    Another update...

     

    After going to the Apple store a third time, they told me my kernel panics were related to a driver issue.

    They were going to reinstall Lion and then they told me just to put back the user folder. I got my laptop back and started restoring my data. This is what I found on my MBP 2009:

    327781_2122811583057_1028858691_2420790_2876392_o.jpg

    This time I brought it to Best Buy (I have warrenty there, I regret not buying Apple Care) they were clueless and wanted to reinstall the software.

    I told them that if it was a driver issue, it wouldn't crash with a completly clean hard drive. I'll update this post when I get my MBP back.

  • by Mozart,

    Mozart Mozart Aug 23, 2011 12:40 PM in response to whetty101
    Level 1 (0 points)
    Aug 23, 2011 12:40 PM in response to whetty101

    every 10 mins i got black screen like that:

    /___sbsstatic___/migration-images/160/16002896-1.jpg

     

    Even with 10.7.1 pls fix

  • by Leime,

    Leime Leime Aug 23, 2011 12:47 PM in response to whetty101
    Level 1 (0 points)
    Aug 23, 2011 12:47 PM in response to whetty101

    Yeah, I can see how that really contributes to the discussion here. Hope you've cleared your heart (and mouth) by now so we can all revert back to talking in a normal manner. And by the way I think you've got another issue with your mac ... something to do with the caps lock

     

    ####

     

    edit: seems like the post with all the screaming and yelling has been deleted, clearly my response was mentioned for that poster ...

  • by mhmmccoy-n,

    mhmmccoy-n mhmmccoy-n Aug 23, 2011 12:50 PM in response to whetty101
    Level 1 (0 points)
    Aug 23, 2011 12:50 PM in response to whetty101

    @Leime: Thanks for your comments. If we can't complain constructively, we shouldn't be posting. I'm glad MoZg YP's comments were deleted quickly.

  • by stephensjunk,

    stephensjunk stephensjunk Aug 23, 2011 12:50 PM in response to Leime
    Level 1 (0 points)
    Aug 23, 2011 12:50 PM in response to Leime

    I had thought the problem was fixed by deleting windowserver entries and resetting the NVRAM, PRAM and SMC, nut still getting some black screens. Mostly when iPhoto is open, but not only that.  It's about 50% improved, but a crash is still highly unacceptable.

  • by tOMPSON,

    tOMPSON tOMPSON Aug 23, 2011 2:00 PM in response to stephensjunk
    Level 1 (0 points)
    Aug 23, 2011 2:00 PM in response to stephensjunk

    So I did it, today I brought my Mid 2010 MacBook Pro 15" i7 to my reseller to get a hardware check/replacement.

     

    After wating some weeks thinking it was just a software problem that would be fixed with a simple update I am more and more considering it a hardware issue.

     

    Although I never had any problems within 15 months using Snow Leopard and the BSOD started the day I upgraded to Lion.

     

    I though maybe some software I have on my device causes the issue but after doing a clean installation on an external drive I was sure it even happens there. I even used the system of a colleague on an extern drive that worked well for him - when going to the second effects page in PhotoBooth - bamm - BSOD

     

    After two phone calls with the Apple Express Lane they sent me to a local service partner to get my system checked - now I am waiting for the results.

     

    Will keep you updated.

  • by wast3gat3,

    wast3gat3 wast3gat3 Aug 23, 2011 5:35 PM in response to whetty101
    Level 1 (0 points)
    Aug 23, 2011 5:35 PM in response to whetty101

    In case apple is listening the issue is with the nvidia card and heat.

     

    As stupid as it sounds I'm 99.9% sure built in mechanisms is shutting things down because of heat issues. Don't ask me why in Lion and not in Snow Leopard but I run iStats pro and normal usage forcing the intel card I’m hovering at 50-55°c. Switch to dynamic and the nvidia card kicks in and I’m at +80°c fire up a game or VMware Fusion and it’s +93°c.


    My overclocked i7 desktop never sees that kind of temperature and shuts down at+
    80°c. Surely it can’t be a good thing for a laptop at those temps….

     

     

    Temps.png

  • by eah7271,

    eah7271 eah7271 Aug 23, 2011 7:03 PM in response to coldsteel
    Level 1 (0 points)
    Aug 23, 2011 7:03 PM in response to coldsteel

    just don't take no for an answer

  • by DonYuppie,

    DonYuppie DonYuppie Aug 23, 2011 7:34 PM in response to whetty101
    Level 1 (0 points)
    Aug 23, 2011 7:34 PM in response to whetty101

    this is painful that i have to boot a lot of times in my class. on lion it used to only happen on start-up or on design softwares. now it occurs on heavy powerpoint use.

     

    i simply refuse to replace a logic board because of Mac Lion's imcompetence.

     

    i have noticed the problem occurs mostly on start-up and within 20 min of start-up.

  • by wired00,

    wired00 wired00 Aug 23, 2011 8:03 PM in response to DonYuppie
    Level 1 (0 points)
    Aug 23, 2011 8:03 PM in response to DonYuppie

    Hi Don, if you refuse to replace the logic board the issue may never be fixed. As people have said this is a hardware issue which has become more obvious in Lion. Many people also had the issue with snow leopard just less often. I have taken mine to be repaired, it will have a new motherboard installed tomorrow morning. I suggest you do the same to avoid all the headaches.

  • by vlan2k8,

    vlan2k8 vlan2k8 Aug 23, 2011 8:12 PM in response to wired00
    Level 1 (0 points)
    Aug 23, 2011 8:12 PM in response to wired00

    The problem is, people are also replacing hardware with no appreciable improvement. I hope you're not one of these, Wired00, and the fix holds.

     

    Personally, I'm extremely disapointed in how Apple is NOT handling this situation. A simple "Hold on guys, we're workin' on it!!" would do wonders to salve a lot of ****** of people and make waiting for 10.7.2 a little easier.

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