steevil

Q: Why does my entire system freeze when I watch YouTube after Lion install?

10.7 Build 11A511 2.7 GHz Core i5 4GB 1TB HD

 

When I acess videos on youtube.com or even watch embedded videos my whole system freezes.  I have tried other browsers etc and even in uninstalled and installed flash.

iMac, Mac OS X (10.7)

Posted on Jul 20, 2011 3:13 PM

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Q: Why does my entire system freeze when I watch YouTube after Lion install?

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  • by Paul Pomeroy,

    Paul Pomeroy Paul Pomeroy Jul 23, 2011 8:19 AM in response to steevil
    Level 1 (25 points)
    Jul 23, 2011 8:19 AM in response to steevil

    I'm wondering if the new Full Screen mode isn't at the root of the problem. Every time I've had this problem it's been in a window that was in Full Screen mode. Answers to the following questions could help pin this down some:

     

    Has anyone had this problem when no windows were in full screen mode?

     

    Has anyone had this problem in a window that was not in full screen mode but when other windows were?

     

    ________________

     

    EDIT: Spoke too soon. Just had the deep freeze happen again and there were no windows in full screen mode. Oh well ...

     


     

    Message was edited by: Paul Pomeroy

  • by WreckedDreams,

    WreckedDreams WreckedDreams Jul 23, 2011 8:26 AM in response to steevil
    Level 1 (0 points)
    Mac OS X
    Jul 23, 2011 8:26 AM in response to steevil

    I too have had this problem. Doesn't matter what browser, full screen or not, and it happens randomly. I may just open a page in another tab and that other tab starts loading a flash ad.

     

    Happens either waking from sleep, or a fresh restart (I just turned my computer on this morning and it happend) Java installed. Perian and Flip4Mac installed. Screen Sharing (and Back to my Mac) off. I typically have the Mail app open as a full screen app.

     

    This is on a Mid 2010 Macbook Pro w/ Core i5, 8GB RAM, SSD and HDD (for storage), GeForce 330M.

     

    Interesting things to note:

     

    First the browser chokes. Then, as I have iStat Menu installed, I have a live view of my CPU cores. I can see that one core gets hit hard, it goes 100% immediately. Getting more detail though, shows me nothing that's using any more than 10 percent of my CPU, which is bizarre. I should be seeing something that says "evilWebProcess - 100%"

     

    I try to force quit, which then causes the entire system to lock up. I can move my mouse around, but nothing is responsive. Only solution is a hard restart.

  • by LudwigB,

    LudwigB LudwigB Jul 23, 2011 9:20 AM in response to steevil
    Level 1 (0 points)
    Jul 23, 2011 9:20 AM in response to steevil

    Same here.

    New IMAC 27" upgraded to Lion and having freezes with Youtube/Safari/Flash and Itunes.

  • by inhalewaste,

    inhalewaste inhalewaste Jul 23, 2011 11:16 PM in response to LudwigB
    Level 1 (0 points)
    Jul 23, 2011 11:16 PM in response to LudwigB

    Sad to say I am experiencing this as well. I have the latest Flash updated in Chrome, and the computer will randomly freeze when I watch any Flash videos, and sometimes even when I watch Quicktime.

     

    I am on a new 2011 base 21" iMac, and has happened to me multiple times since upgrading to Lion.

     

    This is extremely disappointing. I thought things were supposed to "just work." Flash is so prominent on the internet, what is Apple's solution to this?

  • by Paul Pomeroy,

    Paul Pomeroy Paul Pomeroy Jul 24, 2011 8:14 AM in response to inhalewaste
    Level 1 (25 points)
    Jul 24, 2011 8:14 AM in response to inhalewaste

    It's not just Flash videos. There have been similar problems viewing videos in iTunes (e.g., video podcasts) as well. In iTunes, unlike with Flash videos, the sound continues to work after everything else freezes.

     

    The only place I haven't experienced this is with Netflix streaming (via Silverlight) in Chrome. Not that it's all that related to the discussion here, but I couldn't get Netflix streaming to work in the new Safari so I don't know if that combination is working well for others.

     

    Edit to add: Now that I think about it, I haven't had any problems yet when viewing videos on Vimeo, either.

  • by larsonej30,

    larsonej30 larsonej30 Jul 24, 2011 11:27 AM in response to MClassImages
    Level 1 (0 points)
    Jul 24, 2011 11:27 AM in response to MClassImages

    Same here, it has been with youtube videos , and I am unable to force quit. I called apple support yesterday and I wasn't able to get the problem resolved...

  • by larsonej30,

    larsonej30 larsonej30 Jul 24, 2011 11:29 AM in response to franmanster
    Level 1 (0 points)
    Jul 24, 2011 11:29 AM in response to franmanster

    I have the same issue as Franmanster.. Apple will have to look into this problem soon since there are so many of the same issues..

  • by putnik,

    putnik putnik Jul 24, 2011 12:02 PM in response to Paul Pomeroy
    Level 3 (795 points)
    Mac OS X
    Jul 24, 2011 12:02 PM in response to Paul Pomeroy

    I heard that you need to go into Get Info for iTunes in the Applications folder and select 32 bit mode to get videos to work. Quicktime is lagging behind!

  • by moebis,

    moebis moebis Jul 24, 2011 12:04 PM in response to putnik
    Level 1 (5 points)
    Jul 24, 2011 12:04 PM in response to putnik

    It more then quicktime, it's most video playback in many apps, plugins, etc. It has something to do with hardware video decoding on the GPU in Lion and something about waking from sleep mode trips the bug so when you play a video (sometimes, not always) it freezes the machine, leaving only the mouse able to move.

  • by i_Mex,

    i_Mex i_Mex Jul 24, 2011 4:22 PM in response to WreckedDreams
    Level 1 (0 points)
    Jul 24, 2011 4:22 PM in response to WreckedDreams

    I'm no expert  and have no clue on how to troubleshoot this, but here is my experience with the freezing issue.

    My MacBook Pro freezes when the screen saver goes off. The screen saver works fine, it's when getting back to normal processes when the MBP freezes.  I can get it out of it but takes time, there is a process that is consuming 100% of the resources, so any clicks or user entry I do with through the mouse or keyboard takes quite sometime to get aknowledged/done by the MBP. I was able to look into the Activity monitor and noticed the Windowserver process taking 100% of the CPU, when trying to kill the process a warning saying that I will be taken to the log in window appeared. Killed it, got the log in window, logged as usual and found everything working as usual, the WindowServer process was in ~ 2 - 3% of the CPU. If the screensaver kicks back again and if trying to get it out of it then it freezes once more. It is pretty repeatible in my case, although haven't succeeded on finding a solution.

  • by pbrunke,

    pbrunke pbrunke Jul 24, 2011 5:22 PM in response to i_Mex
    Level 1 (0 points)
    Jul 24, 2011 5:22 PM in response to i_Mex

    Just called apple tech support.  They had me reset the parameter ram.  Do it by shutting down the mac and then holding down the command+option+r+p buttons at start up until you here the start up tone 3 times in a row.  Your parameter ram is reset.  Computer seems to be working better now for me.  We will see.  Trying to crash youtube..Let me know if this works for anyone else...

  • by inhalewaste,

    inhalewaste inhalewaste Jul 24, 2011 5:59 PM in response to pbrunke
    Level 1 (0 points)
    Jul 24, 2011 5:59 PM in response to pbrunke

    The main discussion of this issue is actually going on here: https://discussions.apple.com/message/15729455#15729455

     

    @Pbrunke, I've done the reset myself, and the problem still persists. Try to put the computer into full sleep mode, and then try playing Flash/YouTube/QT/etc. That's when the problem arises, after full sleep.

  • by pbrunke,

    pbrunke pbrunke Jul 24, 2011 6:09 PM in response to inhalewaste
    Level 1 (0 points)
    Jul 24, 2011 6:09 PM in response to inhalewaste

    Negative, did not work.  Still freezes....Shucks

  • by stacyfangirl,

    stacyfangirl stacyfangirl Jul 24, 2011 6:20 PM in response to steevil
    Level 1 (0 points)
    Jul 24, 2011 6:20 PM in response to steevil

    My 2011 Imac is freezing too while watching videos! Only power down, reboot fixes the problem. Love the Lion OS, not loving the freezing!! Apple please fix.

  • by steven sienkiewicz,

    steven sienkiewicz steven sienkiewicz Jul 24, 2011 7:31 PM in response to steevil
    Level 1 (10 points)
    Jul 24, 2011 7:31 PM in response to steevil

    27 in 2010 8gb  i7, multiple freezes with qtime and vlc.  did a clean install of Lion, seems to have fixed that , although unplugging older usb scanner caused freeze 2 xs since the reinstall but videos playing fine.

    whne my vids froze i  had a loud tapping sound , which makes me think it was audio related.

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