Preview crashed right after starting. What can I do?
I've just upgraded to Lion and now Preview crashed right after starting, even if I just start it without content.
What can I do?
MacBook Pro, Mac OS X (10.7)
Can you post the crash log please?
25 replies
Process: Preview [877]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 5.5 (719)
Build Info: Preview-719000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [129]
Date/Time: 2011-07-21 09:12:00.628 -0400
OS Version: Mac OS X 10.7 (11A511)
Report Version: 9
Sleep/Wake UUID: FB5991DD-7DB1-4CF8-B6AD-C0E622D27C03
Interval Since Last Report: 43435 sec
Crashes Since Last Report: 1
Per-App Crashes Since Last Report: 4
Anonymous UUID: 9C549748-9DEC-4A61-8F76-3925683E5E39
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
xpchelper reply message validation: sandbox creation failed: 1002
Container object initialization failed: NSCocoaErrorDomain:513 You don’t have permission to save the file “Containers” in the folder “Librería”.
Dest: ~/Library/Containers/com.apple.Preview/Data/Library/Preferences
Destination permissions info:
0 stat: 2
-1 stat: 2
-2 stat: 2
-3 stat: 2
-4 stat: 2
-5 m:040775 R acl:(null) LIBRARY
fs: hfs, fsid: e000002, mf: 0480d000
-6 m:040775 R acl:(null) HOME
fs: hfs, fsid: e000002, mf: 0480d000
-7 m:040755 R acl:(null)
fs: hfs, fsid: e000002, mf: 0480d000
Application Specific Signatures:
sandbox creation failed: 1002
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libxpc.dylib 0x00007fff8d757343 runtime_init + 823
1 libdispatch.dylib 0x00007fff95e0d274 dispatch_once_f + 53
2 libxpc.dylib 0x00007fff8d757bd1 _xpc_runtime_set_domain + 285
3 libxpc.dylib 0x00007fff8d755006 _libxpc_initializer + 452
4 libSystem.B.dylib 0x00007fff92fe4e7e libSystem_initializer + 222
5 dyld 0x00007fff6e6f9d1a ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 218
6 dyld 0x00007fff6e6f9a66 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
7 dyld 0x00007fff6e6f7258 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 260
8 dyld 0x00007fff6e6f71f1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157
9 dyld 0x00007fff6e6f71f1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157
10 dyld 0x00007fff6e6f802b ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 59
11 dyld 0x00007fff6e6ed4ad dyld::initializeMainExecutable() + 206
12 dyld 0x00007fff6e6f1580 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 1852
13 dyld 0x00007fff6e6eb059 _dyld_start + 49
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000254 rbx: 0x00007fff6e6e7020 rcx: 0x00007fff6e6e7274 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff6e6e62b8 rbp: 0x00007fff6e6e8070 rsp: 0x00007fff6e6e6780
r8: 0x00007fff6e6e6740 r9: 0x000000000000008a r10: 0x0000000000000000 r11: 0x00007fff6e6e7044
r12: 0x000000010ee09190 r13: 0x000000010ee08e80 r14: 0x000000010ee08c20 r15: 0x000000000000000f
rip: 0x00007fff8d757343 rfl: 0x0000000000010202 cr2: 0x00007fff6e6e5ff8
Logical CPU: 6
Binary Images:
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0x7fff9261f000 - 0x7fff9264aff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <8051A3FC-7385-3EA9-9634-78FC616C3E94> /usr/lib/libxslt.1.dylib
0x7fff9264b000 - 0x7fff92676fff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x7fff9269f000 - 0x7fff926fffff libvDSP.dylib (325.3.0 - compatibility 1.0.0) <74B62E70-4189-3022-8FC9-1182EA7C6E34> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff92700000 - 0x7fff92724ff7 com.apple.Kerberos (1.0 - 1) <2FF2569B-F59A-371E-AF33-66297F512CB3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff92725000 - 0x7fff92733ff7 libkxld.dylib (??? - ???) <65BE345D-6618-3D1A-9E2B-255E629646AA> /usr/lib/system/libkxld.dylib
0x7fff9276c000 - 0x7fff92792ff7 com.apple.framework.familycontrols (3.0 - 300) <72FEA71A-5865-3875-97E9-3C8C96B7F7FA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff927cd000 - 0x7fff928aafef libsystem_c.dylib (763.11.0 - compatibility 1.0.0) <1D61CA57-3C6D-30F7-89CB-CC6F0787B1DC> /usr/lib/system/libsystem_c.dylib
0x7fff928ab000 - 0x7fff928acfff libunc.dylib (24.0.0 - compatibility 1.0.0) <C67B3B14-866C-314F-87FF-8025BEC2CAAC> /usr/lib/system/libunc.dylib
0x7fff92a34000 - 0x7fff92a3cfff libsystem_dnssd.dylib (??? - ???) <7749128E-D0C5-3832-861C-BC9913F774FA> /usr/lib/system/libsystem_dnssd.dylib
0x7fff92a3d000 - 0x7fff92b04ff7 com.apple.ColorSync (4.7.0 - 4.7.0) <A29897D7-4B63-3BBB-B66C-710BE9CC01D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff92b05000 - 0x7fff92bb7fff com.apple.CoreText (4.0.0 - ???) <D7BD85FD-277A-3A97-B1AD-5EE14215237E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff92bb8000 - 0x7fff92bb8fff com.apple.Accelerate (1.7 - Accelerate 1.7) <3E4582EB-CFEF-34EA-9DA8-8421F1C3C77D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff92fe3000 - 0x7fff92fe3fff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff92fe4000 - 0x7fff93011fe7 libSystem.B.dylib (159.0.0 - compatibility 1.0.0) <7B4D685D-939C-3ABE-8780-77A1889E0DE9> /usr/lib/libSystem.B.dylib
0x7fff93012000 - 0x7fff93066ff7 com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff93067000 - 0x7fff93068fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff9324e000 - 0x7fff932c1fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff934e6000 - 0x7fff934ebfff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff934ec000 - 0x7fff9358bfff com.apple.LaunchServices (480.19 - 480.19) <41ED4C8B-C74B-34EA-A9BF-34DBA5F52307> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff9358c000 - 0x7fff935ceff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff93687000 - 0x7fff93d559df com.apple.CoreGraphics (1.600.0 - ???) <B3C42497-53F5-31BB-987E-D1E76746B0E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff93d56000 - 0x7fff93d5cfff libGFXShared.dylib (??? - ???) <DE6987C5-81AC-3AE6-84F0-138C9636D412> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff93d70000 - 0x7fff93d71fff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <0F55CD76-DB24-309B-BD12-62B00C1AAB9F> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff942e1000 - 0x7fff943e4fff libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <ED5E84C6-646D-3B70-81D6-7AF957BEB217> /usr/lib/libsqlite3.dylib
0x7fff94415000 - 0x7fff9442bff7 com.apple.ImageCapture (7.0 - 7.0) <69E6E2E1-777E-332E-8BCF-4F0611517DD0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff94449000 - 0x7fff94bddfff com.apple.CoreAUC (6.11.03 - 6.11.03) <5A56B2DC-A0A6-357B-ADF2-5714AFEBD926> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff95373000 - 0x7fff953c5ff7 libGLU.dylib (??? - ???) <C3CE8BA0-470F-3BCE-B17C-A31E70E035F2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff953c6000 - 0x7fff953d9ff7 libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
0x7fff953da000 - 0x7fff955adff7 com.apple.CoreFoundation (6.7 - 635) <57446B22-0778-3E07-9690-96AC705D57E8> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff955ae000 - 0x7fff95711fff com.apple.CFNetwork (520.0.13 - 520.0.13) <67E3BB43-2A22-3F5A-964E-391375B24CE0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff95712000 - 0x7fff95719ff7 com.apple.CommerceCore (1.0 - 17) <AA783B87-48D4-3CA6-8FF6-0316396022F4> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff9571a000 - 0x7fff9571dff7 com.apple.securityhi (4.0 - 1) <B37B8946-BBD4-36C1-ABC6-18EDBC573F03> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff9571e000 - 0x7fff9572dfff com.apple.opengl (1.7.4 - 1.7.4) <38AF4430-7E81-3C98-9330-21DCDA90507E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff957f8000 - 0x7fff95905fff libJP2.dylib (??? - ???) <D8257CEE-A1C3-394A-8193-6DB7C29A15A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff95906000 - 0x7fff95c1ffff com.apple.CoreServices.CarbonCore (960.13 - 960.13) <398ABDD7-BB95-3C05-96D2-B54243FC4745> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff95cde000 - 0x7fff95d62ff7 com.apple.ApplicationServices.ATS (5.0 - ???) <F10B1918-A06E-3ECF-85EF-05F0CF27187E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff95d63000 - 0x7fff95e07fef com.apple.ink.framework (1.3.2 - 110) <F69DBD44-FEC8-3C14-8131-CC0245DBBD42> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff95e08000 - 0x7fff95e16fff libdispatch.dylib (187.5.0 - compatibility 1.0.0) <698F8EFB-7075-3111-94E3-891156C88172> /usr/lib/system/libdispatch.dylib
0x7fff95e17000 - 0x7fff95e8cff7 libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
0x7fff95e8d000 - 0x7fff95e8dfff com.apple.quartzframework (1.5 - 1.5) <21FCC91F-C7B9-304F-8C9C-04F3924F4AE3> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff95e8e000 - 0x7fff95e93ff7 libsystem_network.dylib (??? - ???) <4ABCEEF3-A3F9-3E06-9682-CE00F17138B7> /usr/lib/system/libsystem_network.dylib
0x7fff95e94000 - 0x7fff95fedff7 com.apple.audio.toolbox.AudioToolbox (1.7 - 1.7) <296F10D0-A871-39C1-B8B2-9200AB12B5AF> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff95fee000 - 0x7fff95feefff com.apple.CoreServices (53 - 53) <5946A0A6-393D-3087-86A0-4FFF6A305CC0> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff95fef000 - 0x7fff961b0fe7 com.apple.CoreData (103 - 358.4) <8D8ABA2E-0161-334D-A7C9-79E5297E188B> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff961b1000 - 0x7fff962b3ff7 libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <D46F371D-6422-31B7-BCE0-D80713069E0E> /usr/lib/libxml2.2.dylib
0x7fff962fb000 - 0x7fff96376ff7 com.apple.print.framework.PrintCore (7.0 - 366) <E663DF78-6729-332D-B763-ABB63A6BBB55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff963cb000 - 0x7fff963cdfff com.apple.TrustEvaluationAgent (2.0 - 1) <80AFB5D8-5CC4-3A38-83B9-A7DF5820031A> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff963ce000 - 0x7fff96800fe7 com.apple.VideoToolbox (1.0 - 705.35) <B1B9F159-EEE2-38BB-A55E-CDB335A7A226> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff96801000 - 0x7fff9690dfef libcrypto.0.9.8.dylib (0.9.8 - compatibility 0.9.8) <3AD29F8D-E3BC-3F49-A438-2C8AAB71DC99> /usr/lib/libcrypto.0.9.8.dylib
0x7fff9690e000 - 0x7fff96a0aff7 com.apple.avfoundation (2.0 - 180.23) <C4383696-561D-33F3-AD7C-51E672F580B2> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff96a0b000 - 0x7fff96a0ffff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff96a78000 - 0x7fff96a97fff libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <33263568-E6F3-359C-A4FA-66AD1300F7D4> /usr/lib/libresolv.9.dylib
0x7fff96cb9000 - 0x7fff96cf5fff libsystem_info.dylib (??? - ???) <BC49C624-1DAB-3A37-890F-6EFD46538424> /usr/lib/system/libsystem_info.dylib
0x7fff96d3d000 - 0x7fff96e21def libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <C5F2392D-B481-3A9D-91BE-3D039FFF4DEC> /usr/lib/libobjc.A.dylib
0x7fff96e70000 - 0x7fff96edefff com.apple.CoreSymbolication (2.1 - 66) <E1582596-4157-3535-BF1F-3BAE92A0B09F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff96eef000 - 0x7fff96ef6fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
0x7fff96ef7000 - 0x7fff96ef8fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff96ef9000 - 0x7fff96f26fff com.apple.quartzfilters (1.7.0 - 1.7.0) <ED846829-EBF1-3E2F-9EA6-D8743E5A4784> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff96f27000 - 0x7fff96f2afff com.apple.AppleSystemInfo (1.0 - 1) <598ADC13-C994-3579-A885-0D6658DDD564> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff96f2b000 - 0x7fff96f4eff7 com.apple.RemoteViewServices (1.0 - 1) <EB549657-8EDC-312A-B8BE-DEC3E160AC3D> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff970b7000 - 0x7fff97149fff com.apple.CorePDF (3.0 - 3.0) <6056B710-155A-3543-9373-B9F3E5FC99CE> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff9714a000 - 0x7fff97151fff com.apple.NetFS (4.0 - 4.0) <B9F41443-679A-31AD-B0EB-36557DAF782B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff97152000 - 0x7fff97185fff com.apple.GSS (2.1 - 2.0) <A150154E-40D3-345B-A92D-3A023A55AC52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff97198000 - 0x7fff971b8fff libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <69F2F501-72D8-3B3B-8357-F4418B3E1348> /usr/lib/system/libsystem_kernel.dylib
0x7fff971b9000 - 0x7fff971f8ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <DE681910-3F7F-3502-9937-AB8008CD281A> /usr/lib/libcups.2.dylib
0x7fff971f9000 - 0x7fff9725bff7 com.apple.coreui (0.3 - 162) <A752F9D0-1CAE-340F-B2D2-95EEF242B301> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff972bb000 - 0x7fff9734dfff com.apple.PDFKit (2.6 - 2.6) <F838E95F-DEE9-354A-A34A-F5335D0AF1E1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff9734e000 - 0x7fff97671fff com.apple.HIToolbox (1.7 - ???) <10FA3432-6638-39D9-8681-9E95298D239E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff97672000 - 0x7fff976b1ff7 libGLImage.dylib (??? - ???) <29F82AD9-45F0-3AC5-A4A4-B767EC555D82> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff976b2000 - 0x7fff976b2fff com.apple.audio.units.AudioUnit (1.7 - 1.7) <D75971EE-0D74-365A-8E52-46558EA49E87> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff977f6000 - 0x7fff978ebfff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff97964000 - 0x7fff97993fff com.apple.DictionaryServices (1.2 - 158) <2CE51CD1-EE3D-3618-9507-E39A09C9BB8D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff97aca000 - 0x7fff97b11ff7 com.apple.CoreMedia (1.0 - 705.35) <6BEC7E0A-BC2E-30DA-8E18-7AF6E8A7821F> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff97e66000 - 0x7fff97e74fff com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff97ef5000 - 0x7fff97f36fff com.apple.QD (3.12 - ???) <4F3C5629-97C7-3E55-AF3C-ACC524929DA2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff97f39000 - 0x7fff97f3aff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff97f57000 - 0x7fff97f7efff com.apple.PerformanceAnalysis (1.10 - 10) <2A058167-292E-3C3A-B1F8-49813336E068> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff97f7f000 - 0x7fff98094fff com.apple.DesktopServices (1.6.0 - 1.6.0) <208D40FC-8BBE-330F-B999-18771BEA6895> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff98095000 - 0x7fff980e9ff7 com.apple.ImageCaptureCore (3.0 - 3.0) <C829E6A3-3EB6-3E1C-B9B8-759F56E34D3A> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff980ea000 - 0x7fff980f0fff IOSurface (??? - ???) <06FA3FDD-E6D5-391F-B60D-E98B169DAB1B> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff980f1000 - 0x7fff9851efff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff98526000 - 0x7fff98528ff7 com.apple.print.framework.Print (7.0 - 247) <579D7E49-A7F4-3C41-9434-3114B8A9B96C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff985bc000 - 0x7fff985c7ff7 com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <7ADAAF5B-1D78-32F2-9FFF-D2E3FBB41C2B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff985da000 - 0x7fff98634fff com.apple.HIServices (1.9 - ???) <8791E8AA-C034-330D-B2BA-5141154C21CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff9863e000 - 0x7fff98642fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
0x7fff98658000 - 0x7fff98697fff com.apple.AE (527.6 - 527.6) <6F8DF9EF-3250-3B7F-8841-FCAD8E323954> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff98698000 - 0x7fff98837fff com.apple.QuartzCore (1.7 - 269.0) <E0AFC745-4AC5-36E3-9827-E5344721071D> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff98838000 - 0x7fff98838fff com.apple.vecLib (3.7 - vecLib 3.7) <29927F20-262F-379C-9108-68A6C69A03D0> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff98839000 - 0x7fff98839fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <4CC14F7C-BCA7-3CAC-BEC9-B06576E5A15B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1877
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=171.9M resident=105.4M(61%) swapped_out_or_unallocated=66.4M(39%)
Writable regions: Total=17.9M written=532K(3%) resident=688K(4%) swapped_out=0K(0%) unallocated=17.2M(96%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9396K
MALLOC guard page 16K
STACK GUARD 56.0M
Stack 8192K
__CI_BITMAP 80K
__DATA 16.4M
__IMAGE 1256K
__LINKEDIT 47.3M
__TEXT 124.6M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 263.3M
Model: MacBookPro8,2, BootROM MBP81.0047.B0E, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.69f1
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.6)
Bluetooth: Version 2.5.0f17, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750,16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
Thank you for posting the crash log. This is a permissions problem caused by sandbox issues, according the crash log, and I don't know what the fix is. As a workaround, you could try using Acrobat.
Also, sending this crash to Apple via the crash reporter or Apple Feedback would be helpful.
Hello,
Your home directory is owned by “root”, and so you cannot create any files there.
See “Troubleshooting permissions issues in Mac OS X” http://support.apple.com/kb/HT2963 .
Cheers.
The problem is a Permissions problem. All you have to do is:
1. Right click on the root /Library Folder and selct 'Get Info'
2. Unlock the pad lock in the lower right hand corner.
3. Click on the + symbol to add a user.
4. When prompt add the 'root user'.
5. Give the root user Read/Write privaledges.
6. Lock the pad lock and open Preview.
🙂This worked for me and I hope it works for you to!🙂
The problem is a Permissions problem. All you have to do is:
1. Right click on the root /Library Folder and selct 'Get Info'
2. Unlock the pad lock in the lower right hand corner.
3. Click on the + symbol to add a user.
4. When prompt add the 'root user'.
5. Give the root user Read/Write privaledges.
6. Lock the pad lock and open Preview.
🙂This worked for me and I hope it works for you to!🙂
Many thanks to Silvertoe for the solution. I added a little detail as to how to get to the "Library Folder" through the Finder.
- Click on "Go" in the Finder menu bar while holding down ⌘ key and you will see Library appear in the pull-down menu, click on it and it will take you to the "Library Folder".
- Hit the ⌘I keys, to get to pull up the “Get Info” window on the “Library Folder”.
- Unlock the pad lock in the lower right hand corner.
- Click on the + symbol to add a user.
- When prompt add the 'root user'.
- Give the root user Read/Write privileges.
- Lock the pad lock and open Preview.
Thank you again Silvertoe🙂
Thanks R^2 for the extra detail. Much appreciated. I also failed to mention that the 'root' folder /Library is hidden.
Thanks for the detailed answers Silvertoe and R^2. I am attempting to follow these instructions, but when I click on the go folder while holding down the command key, I don;t see a library. Any other ideas on how I can find this folder?
Thanks again.
kr and cr,
Sorry made a mistake, my bad, the way to pull up the hidden file is to hit the option key, not the command key, I should be shot or maybe I shouldn't post late at night not sure which.
Sorry😁
LOL! It's all good R^2. . . We all have our moments, as you could see mine was posted late as well. I was just glad to finally make the small fix and wanted to share.
Thank you! I could have tried that – it is just one button over. 🙂
I have one more question, and this one could sound really stupid. When you say add "root user," what does that mean? When I hit +, I get list of names, but none are "root user."
Thanks again for all the help!
kr and cr,
When I refer to 'root user' I am meaning the user that has admin rights and was used to set up the Mac. My user account name aka: silvertoe = 'root user'. Lets say you used 'kr and cr' as the name of the account that set up your Mac. When you click on the + you would add 'kr and cr'.
Thnak you! 🙂
😁 Thanks you my friend!! Es usted un genio!! You are a genious!!
Preview crashed right after starting. What can I do?