Tim3308

Q: Safari in Lion not displaying site's header copy...

Like in http://www.tuaw.com/

 

same w/ this site:http://macperformanceguide.com/index.html All header fonts shown w/ black and cap "A" symbol.

 

It's shows as rows of "blocks" w/ a cap "A" inside, looks like letter blocks lined up.

Firefox shows it fine, and the othe rmacs in the house are showing that page fine in Lion's Safari....?

 

Insight appreaciated!

 

Thanks, T

Mac Pro (2010) Westmere 3.46 GHz(OWC upgrade), 24 GB RAM, Mac OS X (10.6.6), Dual displays: LaCie 730,Eizo CG241W,Wacom Intuos4

Posted on Jul 20, 2011 4:09 PM

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Q: Safari in Lion not displaying site's header copy...

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  • by Duke126,

    Duke126 Duke126 Jul 23, 2011 11:40 PM in response to Duke126
    Level 1 (0 points)
    Jul 23, 2011 11:40 PM in response to Duke126

    A few days have passed, and I seem to be OK again. I haven't run across the A's in boxes in Safari again. If it helps, here's what worked for me after trying a number of unsuccessful fixes. I first disabled all fonts except those in system/library/fonts and made sure there were no duplicates in that folder. I then reactivated my fonts starting with /library/fonts and made sure to skip any fonts that were detected as duplicates. I did all this using FontExplorer X Pro 3. A lot of duplicates were detected. After a restart, things have been working well again.

     

    My *GUESS* as to what happened is that I had moved the Apple fonts from /library/fonts to FontExplorer's library at some time in Snow Leopard, and as a result, the Lion Installer reinstalled them. When the system restarted the installed fonts in /library/fonts were activated by default by Lion and the older duplicate fonts I had moved under Snow Leopard were activated by FontExplorer causing a large number of conflicts. Again, just my guess. I'll probably try slowly reactivating my fonts from Office and Adobe again in the next few days. They weren't activated when I upgraded, so hopefully they'll be fine. Thanks.

  • by John Toffoli,

    John Toffoli John Toffoli Jul 24, 2011 9:47 PM in response to robert_tx
    Level 1 (0 points)
    Jul 24, 2011 9:47 PM in response to robert_tx

    Robert,

     

    I think you might have solved this for me. Nothing else has seemed to work consistently but by reviewing the Console logs, I found the sandbox error you had mentioned. It seemed the consistently offending fonts were versions of Verdana and Arial in my FontAgent Pro font folder. Once I deleted those fonts from those folders, the problem has not reappearred. Keeping my fingers crossed that this keeps working. Thanks.

  • by tobystokes,

    tobystokes tobystokes Jul 25, 2011 4:27 AM in response to John Toffoli
    Level 1 (0 points)
    Jul 25, 2011 4:27 AM in response to John Toffoli

    I think Robert has provided the best description of the problem so far:

     

    To confirm my situation:

    Nothing to do with font-format, happened to PS, TTF, OT

    Clearing caches might fix temporarily, but not permanently.

    adding

           (home-subpath "/Documents/Font Library") ;; that's my path, yours may vary

    to /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Res ources/com.apple.WebProcess.sb

     

    has fixed it.

     

     

    The reason it seems to affect people using font managers more is that they are more likely to keep fonts outside of the sandboxed paths allowed.

    If adding the path to your font-managed folder in the way described up a few comments is too scary, then I guess the alternative is to move all your manged fonts back into the default font folder, but that may cause problems too.

  • by SYT,

    SYT SYT Jul 25, 2011 4:23 PM in response to tobystokes
    Level 1 (0 points)
    Jul 25, 2011 4:23 PM in response to tobystokes

    Tobystokes:

     

    Where exactly do you add this line in the WebProcess.sb file?

  • by Kevin Aiello,

    Kevin Aiello Kevin Aiello Jul 25, 2011 5:01 PM in response to Tim3308
    Level 1 (50 points)
    Jul 25, 2011 5:01 PM in response to Tim3308

    I'm also having this issue and it is frustrating since I use Safari for all my web browsing and have no real interest in going to Firefox at this point. I may attempt Robert's fix.

     

    So far, I have used OnyX to clean the font caches. This requires a restart. Once restarted, Safari will work for about a day and then the font issue will return. This is not good.

  • by robert_tx,

    robert_tx robert_tx Jul 25, 2011 5:06 PM in response to SYT
    Level 1 (4 points)
    Servers Enterprise
    Jul 25, 2011 5:06 PM in response to SYT

    SYT, insert it after line 61 (home-subpath "/Library/Fonts").

     

    It actually doesn't matter exactly, anywhere between 23 and 81 is fine.

  • by csob,

    csob csob Jul 25, 2011 5:18 PM in response to Kevin Aiello
    Level 1 (0 points)
    Jul 25, 2011 5:18 PM in response to Kevin Aiello

    Updating my post from last week (fixed  issue after cleaning system/user fonts with Onyx) I continue to have no problems, despite adding and activating many fonts daily via both Fontbook and Suitcase Fusion. I have also re-restarted four times since Onyx fix.

  • by designnerd,

    designnerd designnerd Jul 25, 2011 5:52 PM in response to Tim3308
    Level 1 (0 points)
    Jul 25, 2011 5:52 PM in response to Tim3308

    I've finally fixed the issue for me!

     

    I was having the same problem after installing Lion, I tried cleaning all the font caches with onyx but that didn't help for long.

     

    In the end I disabled all my fonts in FontAgent Pro. The fonts have slowly been activating as I open more files in InDesign. Today I opened a book I'm working on and the problem started again.

     

    Because I only have a few fonts activated in fontagent pro t it was easy to see which was the problem by disabling them one by one.

     

    The problem font for me was ArialMT, if activated in fontagent pro I would get the A boxes, with it disabled it's fine!

     

    I've deactivated and deleted the font from FontAgent Pro so fingers crossed this fixes the issue.

  • by John Krop,

    John Krop John Krop Jul 25, 2011 7:09 PM in response to designnerd
    Level 1 (0 points)
    Jul 25, 2011 7:09 PM in response to designnerd

    Good luck ... I've had several false moments of thinking I've fixed this due to Helvetica, Tahoma, Arial, Verdana fonts - and currently have those disabled - but the issue still creeps up for me eventually.

     

    No other apps are giving me this grief - or other browsers, it's pretty much just Safari. Just when I think I've resolved the problem, a day or so later, it happens all over again.

     

    This is really annoying for a web designer.

  • by Rabidpuppies,

    Rabidpuppies Rabidpuppies Jul 27, 2011 2:27 AM in response to John Toffoli
    Level 1 (0 points)
    Jul 27, 2011 2:27 AM in response to John Toffoli

    It was Helvetica Neue for me. Ever Since I upgraded to leopard all those years agao, every time I started up I'd a get  a Helvetica Neue warning dialogue. This persisted through Snow Leopard and then last nigth, after installing Lion, I had the dreaded symbols y'all are talking about. Really annoying as I'd moved from Safari to Chrome (and wanted to go back as Safar now seems to run lightning fast). Anyway, went into Font Explorer and found that in my Helvetica Neue folder I had a load of blue system versions (note, nothing got highlighted as a conflict which was annoying also), so i turned off the duplicated fonts and viola....all works fine in Safari now.

     

    Here's what my Helvetica Neue Folder now looks like:

     

    Screen Shot 2011-07-27 at 10.26.17.png

     

    Hope that helps some.

     

    Regards

     

    Steph

  • by ~Bee,

    ~Bee ~Bee Jul 27, 2011 5:40 AM in response to John Krop
    Level 7 (31,802 points)
    Mac OS X
    Jul 27, 2011 5:40 AM in response to John Krop

    John -- Have you checked your Console log for mentions of fonts?

  • by John Krop,

    John Krop John Krop Jul 27, 2011 5:44 AM in response to ~Bee
    Level 1 (0 points)
    Jul 27, 2011 5:44 AM in response to ~Bee

    I have, for instance it's happening right now on some parts of Twitter, but the errorr log shows nothing as being wrong. No errors, warnings, no mentions of font family.

  • by tobystokes,

    tobystokes tobystokes Jul 27, 2011 6:52 AM in response to John Krop
    Level 1 (0 points)
    Jul 27, 2011 6:52 AM in response to John Krop

    John, it's nothing to do with any font in particular, it's to do with where the font files are kept. You can see what fonts should be being displayed by using the web inspector - and i bet you those fonts have been moved out of your Library/Fonts folder, by FontExplorer or another font manager.

    The simple fix is to put them back in there and only use Fontbook as a manager. If you don't like that, you can follow the instructions to hack that WebProcess file, above.

  • by John Krop,

    John Krop John Krop Jul 27, 2011 8:44 AM in response to tobystokes
    Level 1 (0 points)
    Jul 27, 2011 8:44 AM in response to tobystokes

    Well I tried the hack fix, and no it didn't work for me. I didn't move any of the base System fonts - I let Suitcase Fusion leave the system fonts alone where they should be.

  • by John Krop,

    John Krop John Krop Jul 27, 2011 8:47 AM in response to John Krop
    Level 1 (0 points)
    Jul 27, 2011 8:47 AM in response to John Krop

    and sorry, but being a hard core full time graphic designer - using Fontbook just isn't an option - it's nowhere near as robust font manager as I need.

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