Roger OSX

Q: AGAdminService / Citrix is running 100% cpu, but I never installed it!

I ran top -o cpu and I see:

 

646- AGAdminServi 100.1 05:44.39 7/1   1    76   N/A   N/A    N/A    N/A

 

I tracked this down to be Citrix.. but.. I umm.. don't have citrix/didn't install it

 

this was never a problem until I installed Lion

 

Anyone know how to literally just tear this out of my system(wherever it is hiding)?

 

I read other posts about /Library/Application Support/Citrix.. but I dont have that folder etc

 

I basically can't use my MBP anymore due to this

MacBook Pro, Mac OS X (10.7)

Posted on Jul 20, 2011 4:52 PM

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Q: AGAdminService / Citrix is running 100% cpu, but I never installed it!

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  • by DLH2,

    DLH2 DLH2 Jul 22, 2011 8:04 AM in response to rafaelsantoni
    Level 1 (9 points)
    Wireless
    Jul 22, 2011 8:04 AM in response to rafaelsantoni

    Rafael - have you been able to utilize Citrix Gateway Access on Lion yet?  I am still unable to do so since installing Lion - and I haven't ran the unlaunch that Roger suggested.  

  • by Nate Harrison,

    Nate Harrison Nate Harrison Jul 22, 2011 9:53 AM in response to Roger OSX
    Level 1 (15 points)
    Jul 22, 2011 9:53 AM in response to Roger OSX

    Sorry if I'm a little dense but could someone explain how to do the "sudo launchctl unload -w /Library/LaunchDaemons/com.citrix.agadminservice.plist" removal process? Is this some sort of code I type into the terminal app or something? Sorry not much of a code guy, but am, like many others here, experiencing a noticably hotter MBP with fans running after installing Lion. Many thanks!

  • by PhangirloftheOpera,

    PhangirloftheOpera PhangirloftheOpera Jul 22, 2011 11:14 AM in response to Roger OSX
    Level 1 (5 points)
    Jul 22, 2011 11:14 AM in response to Roger OSX

    Where do i go to enter this command? (completely non-technical teen who has used mac for less than a month and is only familliar with windows)

  • by BeatriceK,

    BeatriceK BeatriceK Jul 22, 2011 2:39 PM in response to PhangirloftheOpera
    Level 1 (0 points)
    Jul 22, 2011 2:39 PM in response to PhangirloftheOpera

    Start Terminal (you can search for it under Spotlight) paste the command l

    aunchctl unload -w /Library/LaunchDaemons/com.citrix.agadminservice.plist

    into the window. You will be prompted for your password. Type it in and hit enter. I had to close down the lid of my MBA and reopen it again for the fan to stop.

     

    Terminal is a unix shell if you are used to Win you could compare it with Command prompt (DOS).

  • by tasosm,

    tasosm tasosm Jul 23, 2011 11:12 AM in response to BeatriceK
    Level 1 (0 points)
    Jul 23, 2011 11:12 AM in response to BeatriceK

    I paste the command,i get promped for my password but it won't let me type or paste my password.

  • by fullmetaljester,

    fullmetaljester fullmetaljester Jul 23, 2011 6:04 PM in response to Roger OSX
    Level 1 (0 points)
    Jul 23, 2011 6:04 PM in response to Roger OSX

    This did the trick, I immediately saw a 30 F drop in CPU temps

  • by Robert Richardson,

    Robert Richardson Robert Richardson Jul 24, 2011 4:57 AM in response to Roger OSX
    Level 1 (5 points)
    Jul 24, 2011 4:57 AM in response to Roger OSX

    Thanks for this!  I had the same problem and Googled "AGAdminService Mac".  This thread is #1 on the search results not.  I used the advice and my MBP is quiet as a mouse.  Yay!

     

    Citrix Gateway was not working in Lion even before I found this issue.  Luckily, I still have access via Parallels/Windows XP, so I am not screwed as far as accessing hospital data.

     

    Hopefully, Citrix will step up soon with a solution.

  • by Robert Richardson,

    Robert Richardson Robert Richardson Jul 24, 2011 5:01 AM in response to tasosm
    Level 1 (5 points)
    Jul 24, 2011 5:01 AM in response to tasosm

    @tasosm:  As noted earlier in the thread, the password you enter is your admin password.  "sudo" performs the command as a root/admin user and so a password is requested.

  • by McNik_de,

    McNik_de McNik_de Jul 25, 2011 2:19 AM in response to Roger OSX
    Level 1 (0 points)
    Jul 25, 2011 2:19 AM in response to Roger OSX

    Hi,

    if you don't want to use the terminal - there is a easy way to solve the CITRIX / Lion Problem (if you don't want to use it anymore):

    1. deinstall Citrix (also deaktivate the plugin in firefox)

    2. open finder

    3. go to directory /Library/LaunchDaemons

    4. delete com.citrix.agadminservice.plist

    5. restart

     

    Now the process should be away -- > and we have to wait for a Citrix LION Version

     

    Thanks to the apple support! They helped me with this issue!

  • by christiancee,

    christiancee christiancee Jul 25, 2011 4:01 PM in response to Roger OSX
    Level 1 (0 points)
    Jul 25, 2011 4:01 PM in response to Roger OSX

    Hi I've tried the method on Terminal and didn't work. This was what I got from it.

     

    launchctl: Couldn't stat("/Library/LaunchDaemons/com.citrix.agadminservice.plist"): No such file or directory

    nothing found to unload

     

    I've also tried McNik's method but could not locate the com.citrix.agadminservice.plist file.

     

    Please help, think my MBP's life span is getting shorter as we speak.

     

    Thanks in advance!

  • by j0lly,

    j0lly j0lly Jul 25, 2011 8:47 PM in response to BeatriceK
    Level 1 (0 points)
    Jul 25, 2011 8:47 PM in response to BeatriceK

    Thanks a lot for posting this... problem is, before I read further into this thread and saw your post I took action into my own hands and deleted the LaunchDaemons folder. Obviously now that its gone, I can't unload it...

     

    Arghh.. I feel like an idiot - is there any way I can fix this?

  • by McNik_de,

    McNik_de McNik_de Jul 26, 2011 10:15 AM in response to christiancee
    Level 1 (0 points)
    Jul 26, 2011 10:15 AM in response to christiancee

    Hi,

     

    to find the folder, open FINDER than "go to" in the menu bar (in german this is "gehe zu" - I hope this is go to in the english version) --> computer.

     

    Now you should find this directories!

  • by joelparkin,

    joelparkin joelparkin Jul 26, 2011 1:04 PM in response to Roger OSX
    Level 1 (0 points)
    Jul 26, 2011 1:04 PM in response to Roger OSX

    my terminal will not let me enter the password on request after the command either!

     

    HELP

  • by joelparkin,

    joelparkin joelparkin Jul 26, 2011 1:07 PM in response to Robert Richardson
    Level 1 (0 points)
    Jul 26, 2011 1:07 PM in response to Robert Richardson

    Thats not his problem or mine.  terminal will not let you type your password in  even when its requested

  • by christiancee,

    christiancee christiancee Jul 26, 2011 1:30 PM in response to Roger OSX
    Level 1 (0 points)
    Jul 26, 2011 1:30 PM in response to Roger OSX

    I have manged to locate the from Library>LaunchDaemons> but I don't see the com.citrix.agadminservice.plist file neither that there's any from the search result. It's just not there. Can it be a hidden file?

     

    I've called Apple and they asked me to bring it to the service centre or downgrade to OS X SL.What a hassle.

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