Q: Lion WiFi Connection Problem

laechleviel wrote:

 

I don`t use any exotic third-party-software, I`m using a standard-router (FritzBox 7220) which is widespread in Germany and after going back to Snow Leopard (which I did after hours of unsuccessful troubleshooting - including help of the Apple-Hotline and trying almost all the solutions described in this post) the wi-fi-problems dissapeared.

 

Problems like this have to be excluded by comprehensive and serious tests BEFORE releasing a new OS! Especially when it`s distributed via the internet only...

 

But I`m sure Apple is working on the solution: It`s BUMPERS - you can order them soon via the Apple-Store (within the 30 seconds to 5 minutes your wi-fi-connection works under Lion)!

 

But why worry any more? If Apple doesn`t release an update to fix this issue pretty soon they (like others before) will experience the real power off social media...

I get you're frustrated, but you have no idea of how complex the testing matrix is, how much testing was done, and, quite frankly, how few people, as a percentage of the over one million that have downloaded and installed Lion, are actually having Wi-Fi issues.

Instead of stamping your collective feet up and down and complaining that Apple must do something about this bug that was the obvious result of a lack of testing, contact AppleCare about your issue and an engineer may contact you to get further information.

Here's a fun trick - go to your local Apple Store and try to reproduce the issue on their in-store Macs, almost all of which are connected to the Internet via Wi-Fi. I'm not saying you can't, but I certainly haven't been able to as I've been trying a handful of different things to try and reproduce this issue, and haven't yet succeeded.

(No, I don't work for Apple, I'm just curious about the issue and am a little too much of an engineer at heart.)

I know about the complexity of the testing-matrix. But as far as I know in Apple`s case it is much less complex than in the case of MS...

And it is no "fun trick" to go to the local Apple Store at all! Your suggestion won`t realy help me except seeing what I already know - it`s not a problem of the majority of Mac-Users but only of a "very small" and "irrelevant" amount of users... Right?

By the way: I have contacted AppleCare. They could not help me and none of their engineers contacted me to get further information so far...

It is easy to keep cool and argue like you do as long as you`re not affected by the problem...

The point is: There is quite a lot customers who switched to Mac because of Apple`s steady "Mac vs. PC"-Arguments. At the moment some of them are strongly reminded to their personal Windows-experiences... That`s just the way it is...

However: I went back to SL via TimeMachine and will now wait for the next two or three Lion-Updates... We will see...

http://www.facebook.com/pages/Apple-LION-WIFI-Problems/239806982720544

Is a community page if anyone wants to add their head as a number to who is having problems with the WiFi.

I must admit the "Instead of stamping your collective feet up and down" really made me chuckle!

Just to add to your trick of going to an apple store.

Is that on a *apple* only router in store is it?

For those who has this problem and can't solve it I have a solution that works for me. I tried several things but repairing the disk permission works for me.

I use the automation script in OnyX, as it not only repairs permissions but also clears various caches which can contain old settings. I swear by it to the point people think I have shares in the product

laechleviel, I do think it's a small (comparably) number of people having this issue but I never dismissed you and others as insignificant. Remember if just a very small 1% of users experience the issue, given there have been over one million copies sold that's 1,000 people affected.

nbooradley23, yes, they will be Apple routers but those same routers work flawlessly with iOS, Snow Leopard, Windows PCs and other devices, and no AirPort Extreme firmware changes shipped with Lion, so by the "It HAS to be Lion because everything worked before" argument espoused by many there can't possibly be a difference if they're Apple routers or not, right?

Hi Irogersinlv,

Since you posted this last week, I too had the wifi issue once I upgraded to OS X Lion.  After a week of trouble shooting with various Apple Support team members, I may have solved this issue for me and I hope that this may give some of you some ideas of what you can do for your situation.

First, please note that I did try everyone's suggestions here, i.e., deleting plist, moving wifi to the first location, changing my DNS to 8.8.8.8, resetting my router, creating a new connection etc.  I tried all the suggestions here (thanks everyone).  I was scheduled to bring my iMac 27" (bought in December 2010) to the genius bar but had scheduled to speak to an Apple Support team last night.  She tried all the suggestions we all tried here at the forum and nothing worked.  She asked that we do a clean re-install of OS X Lion from recovery mode just to start from the basics.  I had to connect via hard wire ethernet and then the download started.  It stated that it would take over an hour so she scheduled to call back this morning.

After the re-insstalling of OS X Lion, I first pulled the ethernet out of the back and tested the connection.  Yes, it did work but I knew better; I decided to restart my iMac and once I wanted to get back on the internet it did not work via wifi.  Still shoing FULL BARS but no connection.  I resetted my Dlink DIR-625 router, my modem and switch box and it seemed to work intermittently.  I was puzzled as by this point, I had tried 2 Dlink DIR-625 router, exchanged my modem and nothing was working.  I asked my neighbor if I can use thier Linksys wifi and tried that, It worked??? Can it be something with dlink's wifi router DIR-625?  I tried the Linksys for several hours with success so decided to go back to the dlink and then the connection started to fail again?  I did some research on this forum on OS X LION AND DLINK and found that some people were having some issues with OS X Snow Leopard and the Dlink DIR-625 model.  Their successful solution was to change the settings in the wireless router to select b/g NOT the n setting

This is the suggestion that I got off this forum by doing a search for MAC OS X and Dlink DIR-625:

https://discussions.apple.com/message/6648782?messageID=6648782#6648782?messageI D=6648782

This suggestion from this user worked for me.  It has been over 6 hours now and I'm still able to now get my wifi connection.  I tried shutting down, restarting several times and with changing the settings to select b/g only, it has been working for me so far.  I know that this may not be the end all be all answer that you maybe looking for but I hope it may give you a direction to try.  I will continue to test and hopefully found a solution that worked.

I have the same problem since installing Lion. After sleep Wi-Fi is not always working. During a session Wi-Fi randomly stops working. The icon top right of screen suggest it is working but no internet. Have to keep disconnecting Wi-Fi and reconnecting. The worst was 4/5 times in about 10 minutes. Very irritating and not good when you are trying to send/ receive information.

What i'm saying is it probably would be impossible to replicate the error in the store because apple would have made lion to talk to their OWN products first as a priority.

I'm sure they religious have the latest firmwares in stores for the equipment in store.

In my example at home we have a 4 month old router on latest firmware. NOT apple but a linksys WRT120-N which has performed just fine for all other machines in the house including the macbook on snow leopard and also the iphones we have.

As soon as lion arrived on the 27 inch it did not work where everything else does on the wireless network.

I still point at the Lion OS causing the instablility in communication with this router and not the router causing the problem.

As to apple routers causing the issue maybe older firmware ones and we would need a head count in here of people who have those routers and have the same issue. I think more people with NON apple routers are effected by this.

Again there is a facebook community page located here for anyone wanting to put their head count to it and make posts.

http://www.facebook.com/pages/Apple-LION-WIFI-Problems/239806982720544

oh one more thing.

I have a few friends who work support for apple.

You know the first thing one of them said to me this morning (and yes he shall remain nameless)

"I'm sick of the wifi calls i'm getting this morning"

So i'd say that small percentage is slightly inflating.

Just an update for those interested... Several days back I posted a definitive fix that worked for me. If you have not tried the fix I posted, please find comfort in knowing that I have been up and running 100%, no drops, no disconnects since I did the fix - To sum it up, the fix has proven a "fix", not a temporary band-aid.

More amazing is that while THIS post has over 17,500 views, and over 250 replies, the thread I started with the details of the fix has only 88 views and one reply - From what I have read (and I do read ALL the posts) it appears that many people complaining about this issue have NOT tried the fix I posted (only a couple have)

I HIGHLY encourage ANYONE having this issue to try what worked for me - It may not work for all of you, but I am willing to bet that it will work for quite a few of you. My sysptoms were exactly as many here are describing - The fix is simple, no need for a re-install, no need to format drives, and it does not take a long time to do.

Again, I have been up and running 100% since!

If you have tried everything else, what do you have to lose?

https://discussions.apple.com/message/15780088#15780088

Scott

The Java update also seems to have solved my problems. I have had steady connection for about 12 hours.

I have the same prob

No wifi probs with my Linksys WGRT54 router with Tiger or snow leopard, but since I installed Lion 3d ago, i am experiencing the same issues.

Apple cant seem to fix it

A REINSTALL  WITH SL IS THE ONLY SOLUTION THEY COME UP WITH!!!

A WASTE OF MONEY!BAD ON YOU APPLE!!!!

Dan Rose

Leeds

UK

You could try the java update but it didnt work for me

interesting though they said to you go SL. hmmmm