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Can not receive email, password not accepted by server

34390 Views 165 Replies Latest reply: May 2, 2013 6:21 AM by deesto RSS Branched to a new discussion.
  • mesuno Calculating status...

    Apple is about selling music, mp3 players, cellphones and tablets. Computers and OS are not the core of their bussines. Apple is not about computers an email applictions. My solution was to turn to Microsoft Entourage and to forget Mail and Apple. Apple is incompetence.

  • Iain McLean Calculating status...

    Well, I have never heard anything sooooo ridiculous in all my time.

     

    I suggest you go and do some reading, do you know anything about Apple?

     

    And...if you install Microsoft on your Mac it will be crash after crash after crash, trust me, they do not know how to write stable software.

     

    Apple is Mac, Apple are in a very comfortable environment where they write the software for the hardware they produce, something which Microsoft do not do.

     

    Really, you need a quick lesson in the history of computing before coming out with stupid statements like that.

     

    Bafoon.

  • mesuno Level 1 Level 1 (0 points)

    Hey, I'm the stupid. Please, talk with your friends at Apple. Please, tell them that I'm using Apple software and hardware for 22 years (not for masturbate me navigating **** webpages. For my everyday work). I don't have your brilliant IQ, but I need, and I want, to receive mails on Mail 5.0. I need the secret version for Mac's friends and lovers. Please, ask them for a copy for me. I'm in love with Apple too. I can't leave them. I'm an Apple addict. Sorry Master for my rude and strong language.

  • sebgraf Level 1 Level 1 (0 points)

    In respond to iRipley's lengthly list of recommendations: IMAP is not going to solve your problem. I am facing the problems described here with an IMAP account!

  • manuel js Calculating status...

    You are absolutely right, Iain McLean. I don't want to bother dealing with my ISP in order to convince them to make changes to their POP server. Mail worked fine in Snow Leopard but now in Lion it's useless. This mess is Apple fault only and they must fix it. But there seems to be no acknowledgment of the problem and no fix in sight from Apple. Really disasppointing.

  • mesuno Level 1 Level 1 (0 points)

    IMAP is not going to solve our problem. Dealing with my ISP in order to persuade them to make changes to their POP servers is not going to solve the problem. Apple have to solve this problem. But Apple is doing like everything is OK. Yes, really disappointing. Here in Argentina a Mac, the Isp's and the Mac OS X Lion are too expensive. We deserve a little more respect for our money.

  • ROWRBAZZLE! Calculating status...

    Thanks for documenting this tip. This also solved my problem. I could get msgs to download into Mail using POP, but outgoing emails would ask for authentication credentials and despite repeatedly providing them, would not work.

     

    Changing the outgoing Mail server authentication type from NTLM to Password solved the problem. In this case I am using SSL.

  • Rob F. Level 1 Level 1 (0 points)

    I was curious if the Mac OS X 10.7.1 update released today solved the problem for anyone?  The authentication problem was addressed by my ISP several weeks ago, but my hope is that those still having problems might possibly find relief in the update.

     

    Failing that, my recommendation is that you make a bug report with as many details as possible, particularly your ISP.  I took this step, and (coincidentally or not) someone from Apple started working with my ISP/mail provider to resolve the problem not long afterwards.

     

    Good luck.

     

    (edit: here's the link for non-developers to issue a big report) -- http://www.apple.com/feedback/macosx.html

  • sebgraf Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 16, 2011 11:10 PM (in response to Rob F.)

    Hi Rob,

     

    installed 10.7.1, problem has NOT been fixed, still waiting for inbound mails, thank you Apple!

  • Iain McLean Level 1 Level 1 (0 points)

    Not fixed, pathetic, I guess they only fixed the bugs Steve Jobs could find, the thousands of the rest of us who have real issue with their pathetic programming have to put up with being disregarded as usual.

     

    Apple, get a grip, this is ridiculous, if you cant make Mail work how do you expect us to trust you do do anything else?

     

    Mac OSX Lion AKA Windows Vista!

  • ssj152. Level 1 Level 1 (0 points)

    Actually, that information is incorrect. IMAP allows multiple users to access the SAME email account at the same time and keeps the email on the server.

    During setup of an account the user is allowed to control how many - if any emails are downloaded locally for searchine, etc. This allows a secretary to access her boss's email while he answers ones she has left in DRAFT status, etc.

     

    Read some more about IMAP. It is what is behind Microsoft's Exchange Server (their version of IMAP), and is used heavily by large companies.

     

    Regards,

    Stuart

  • mesuno Level 1 Level 1 (0 points)

    Hi, same status here: 10.7.1 installed. Problem has NOT been fixed. Still waiting for inbound mails, thank you Apple!

  • petrifromhelsinki Calculating status...

    same here, I`ve been using mac for ten years and this is first time I´m getting really frustrated, would somebody from Apple support team now comment on what´s happening here, why didn´t you fix the problem when releasing 10.7.1, you really can´t consider this as a minor issue when thousands of people are using every day your mail application and suddenly it refuses to receive mails

  • 1.2 Kube Calculating status...

    Yes I upgraded to 10.7.1 and no joy in regards to logging into my mailserver using SSL (993). I use Mailserve for Snow Leopard as my mailserver and I have asked Bernard Teo of Cutedgesystems if he could make the code change suggested in another post and post an update to Mailserve.

     

    Change to code found here (https://discussions.apple.com/thread/3188992?start=0&tstart=0)

     

    All my other computers that use Snow Leopard log in just fine, only Lion is causing this problem. Does anyone know if mail.app 4.5 from Snow will work in Lion?

  • Gary Cox Calculating status...

    Hi everyone, I'm having this problem as well.  The strange thing is that I have two GMail IMAP accounts... one is receving emails, while the other one is not (is takes a while to "retrieve", then when it finishes, it doesn't give an error but none of the new messages are downloaded).  The settings are identical (other than the obvious credentials difference).  I've tried cycling "Use SSL" off and on, as well as the MD5 thing (GMail won't accept MD5).

     

    I don't know if any of the people working on this would be particularly interested in looking at my email account settings/attributes, since I have one Gmail that works and another (with identiical GUI settings) that doesn't...

     

    --Gary

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