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Xerox printer pause after Lion install

After installing Lion (10.7), I cannot print to my Xerox Phaser 6110MFP. The printer job goes to pause.

Any help would be appreciated.

MacBook Pro, Mac OS X (10.7)

Posted on Jul 20, 2011 6:57 PM

Reply
32 replies

Jul 20, 2011 7:29 PM in response to dhelmy

There are a few things you could try. If one doesn't work then try the next.


  • If you have been printing from Preview or TextEdit, try printing from Safari to see if the printer pauses.
  • Open Print & Fax, select the printer and press the minus button under the Printers list to remove the printer. Then click the plus button to add the printer again.
  • Still in Print & Fax, move the mouse over the Printers list and Control-Click (or right click). Select Reset printing system from the menu. This will remove all your printers but not the drivers, so you will only need to add the printer again.
  • If the Xerox supports the PS or PCL printer languages, create another print queue but use the Generic PCL or Generic PS drivers instead of the Xerox driver.

Jul 21, 2011 5:47 AM in response to dhelmy

I am having the exact same issue with my Xerox 6280. All worked perfectly until the install of Lion.


I removed the printer and re-added it and then tried printing again. I saw this message pop up in the print window: "This printer does not support IPP2, try using IPP1".... what do we need to do?


Pls. let me know if you managed to get it working and how...


Thank you,


Christine

Jul 21, 2011 10:42 AM in response to Ham

Thanks Ham...that fixed it for me! I remember before Lion I was printing LPR ...don't know why the Lion install changed things but it did (even tho' I had set up via Bonjour the first time around, everything worked just fine prior to Lion.)


What I did now was to delete my print queue and re-add the Xerox Phaser 6280...I had to choose to add "OTHER printer" first after choosing to add another printer (by clicking on the plus sign) then proceeded as follows:


1. Select IP Printing from the first pull-down menu.

2. Select LPD/LPR from the second pull-down menu.

3. Enter the printer’s IP address in the Printer Address field.

4. Verify that the Queue Name field is blank.

5. Select the correct Xerox printer driver/corresponding PPD file from the pull-down menu.

6. Click the Add button. The printer is added to the list.


I also put my IP address into the "Location" field - don't know if I was supposed to or not but everything works 100% now:)

Sep 12, 2011 2:29 AM in response to Bernard Knaepen

Bernard;


I also installed Lion at work here;


We use the xerox phaser 8560 DN @ our hospital.

everything was working fine with the 1.2 driver under snow leopard.


After the lion install, pressing the print button didnt do anything (paused).

I then downloaded and installed the new xerox lion driver (2.09) which at the end of the installation process asks me to locate my printer which i did using its IP address.


Now, trying to print, it doesnt pause anymore, the print job does proceed to the queue, but i get the error 'printer out of ink', which is definately not the case as it printed fine under snow leopard.


Could you please take the time to explain step by step what you did to get it working?


Thanks in advance!!!

Sep 22, 2011 2:53 AM in response to dhelmy

Like, dhelmy, the simplest solution is to add the printer afresh using the GENERIC POSTSCRIPT DRIVER option over Bonjour. No ip addresses or other complexities to add. Works perfectly and so far supports all features.


Like everyone else I had the pause problem - most frustratingly as my printer is in another office. it would say it hadn't printed but in fact it had. Later, when 'resuming' the printer to print another job, it would print out the previous job all over again!


But the Generic Postscript really has worked perfectly so recommend it.

Sep 26, 2011 11:52 AM in response to Christine Holzmann

I had the same problem. After updating to Lion, every time I sent a print job, I received the Message that IP 2.1 was not working and that the printer was trying IP 1.1. Then the print job was paused. I could print it by selecting Resume when I looked at the job in the print queue, but it was annoying to have to do it.


After some trial and error, I found the old version (05.04.00) of the Xerox Phaser 6280 DN firmware did not support IP2 correctly with Lion. So I updated the printer firmware to the latest version (05.06.00). Then I reinstalled the printer in Lion. Then the printer worked perfectly.


The advantage of this approach is that you do not need to set the printer to use Postscript or the LPD. Everything works with Bonjour without the requirement to make any additional settings.

Xerox printer pause after Lion install

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