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After Lion upgrade only guest account showing

Upgraded to Lion this evening. All user accounts except for a guest account are missing. Password does not work to even log into guest account.

iMac, Mac OS X (10.7)

Posted on Jul 20, 2011 7:30 PM

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65 replies

Jul 22, 2011 3:16 AM in response to tsoisson

I spoke to Apple last night. In my case I had a Time Machine backup. The only option for me was to wipe the Hard Drive and restore from Time Machine. I am going to hold off on reinstalling Lion until some of the bugs are worked out.


To get to the Utilies screen you insert the SNOW LEOPARD disk and shut down. Power on the machine again and as soon as you release the power button put your finger on the letter C key until you get to the apple logo with the spinning wheel. From here I was able to wipe the hard drive and then run a time machine restore.


We tried about 5 different things before we got to this option. Depending on your machine, you may have other options. My machine is kind of old since it is a 2006 IMac. Good luck!

Jul 22, 2011 10:35 AM in response to jeromefromyerres

This has been solved elsewhere. Try this:


• Reboot your mac, hold down Command R just as it chimes

• Select Disk Utilities then Terminal

• Type resetpassword and hit Return

• Select root and enter a root password

• Go to Apple Menu > Restart

• Log in as root using the password you just created

• Go in System Preferences > Users & Groups

• Create a new Administrator account using the same exact name, short name and password as your old user account (same capitalization of short name is important)

• When you accept it will say "The Users folder already contains a folder with the same name as the home folder for this account"

• Select "Use Existing Folder"

• Log out or reboot and you should see your old user there, try logging in

Aug 10, 2011 7:36 AM in response to tsoisson

This is absolutely HORRIBLE!


I remotely updated my parents 2010 iMac and after restarting lost all remote access. They told me only "Guest" was the available account but didn't know the password.


I had to come onto this forum to find the answer, but try walking a pair of 80 year old's on which buttons to press and what to type in to get their iMac back up and running.


No excuse. Beta testers obviously did NOT do their jobs (of which, I was one of them).

Sep 13, 2011 1:11 AM in response to tsoisson

I was facing the same issue today, I was able to solve it doing the following steps:


- go to System Preferences > users and groups

- select Guest Account and uncheck "Allow guests to connect to this computer"

- close System Preferences

- go to System Preferences > users and groups

- select Guest Account and check back "Allow guests to connect to this computer"


Hope it helps.

Oct 13, 2011 5:37 AM in response to chrisbusch

I tried to reinstall Lion via Internet from the utilities. Didn´t work!!! I still cannot see my previous Login Infos. Only the Guest Account is showing up, when I click the round picture it tells me that it will restart with safari-only-mode. I can enter a password below but I dont know which to type since I tried all my pw´s. Please help somebody. Im desperate

After Lion upgrade only guest account showing

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