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An error occurred while preparing the installation. Try running this application again.

I have successfully downloaded Lion from the App Store. I try to instal but it says 'An error occurred while preparing the installation. Try running this application again.' I have tried this numerous times but message comes up every time! Can you help me?

iMac, Mac OS X (10.6.8)

Posted on Jul 21, 2011 2:59 AM

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44 replies

Jul 25, 2011 12:56 AM in response to ruimgp

I'm doing some reserach on what this means, but i know this error log means something to somebody on here. Here is the dump of the error log.


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Jul 25 03:53:17 Scott Install Mac OS X Lion[2059]: Blessing / -- /Mac OS X Install Data

Jul 25 03:53:17 Scott /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[2065]: Blessing Mount Point:/ Folder:/Mac OS X Install Data plist:com.apple.Boot.plist

Jul 25 03:53:17 Scott /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[2065]: ***************************** Setting Startup Disk *****************************

Jul 25 03:53:17 Scott /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[2065]: ****** Path: /

Jul 25 03:53:17 Scott /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[2065]: ****** Boot Plist: /Mac OS X Install Data/com.apple.Boot.plist

Jul 25 03:53:17 Scott /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[2065]: /usr/sbin/bless -setBoot -folder /Mac OS X Install Data -bootefi /Mac OS X Install Data/boot.efi -options config="\Mac OS X Install Data\com.apple.Boot" -label Mac OS X Installer

Jul 25 03:53:21 Scott /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[2065]: Bless on / failed

Jul 25 03:53:21 Scott /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[2065]: Couldn't bless the installation disk: /

Jul 26, 2011 12:42 PM in response to cyko28

Thanks, okay well here is my install log. Maybe one of you know what is going on with this.


Jul 26 17:02:39 Sheldon-Reids-MacBook-Pro Install Mac OS X Lion[6979]: MDS Error: unable to create user DBs in /var/folders/SL/SL1e+MYNHemVO1PFMzMhB++++TI/-Caches-//mds

Jul 26 17:02:39 Sheldon-Reids-MacBook-Pro Install Mac OS X Lion[6979]: MDS Error: unable to create user DBs in /var/folders/SL/SL1e+MYNHemVO1PFMzMhB++++TI/-Caches-//mds

Jul 26 17:02:39 Sheldon-Reids-MacBook-Pro Install Mac OS X Lion[6979]: MDS Error: unable to create user DBs in /var/folders/SL/SL1e+MYNHemVO1PFMzMhB++++TI/-Caches-//mds

Jul 26 17:02:39 Sheldon-Reids-MacBook-Pro Install Mac OS X Lion[6979]: MDS Error: unable to create user DBs in /var/folders/SL/SL1e+MYNHemVO1PFMzMhB++++TI/-Caches-//mds

Jul 26 17:02:39 Sheldon-Reids-MacBook-Pro Install Mac OS X Lion[6979]: MDS Error: unable to create user DBs in /var/folders/SL/SL1e+MYNHemVO1PFMzMhB++++TI/-Caches-//mds

Jul 26 17:02:39 Sheldon-Reids-MacBook-Pro Install Mac OS X Lion[6979]: MDS Error: unable to create user DBs in /var/folders/SL/SL1e+MYNHemVO1PFMzMhB++++TI/-Caches-//mds

Jul 26 17:02:39 Sheldon-Reids-MacBook-Pro Install Mac OS X Lion[6979]: MDS Error: unable to create user DBs in /var/folders/SL/SL1e+MYNHemVO1PFMzMhB++++TI/-Caches-//mds

Jul 26 17:02:39 Sheldon-Reids-MacBook-Pro Install Mac OS X Lion[6979]: MDS Error: unable to create user DBs in /var/folders/SL/SL1e+MYNHemVO1PFMzMhB++++TI/-Caches-//mds

Jul 26 17:02:39 Sheldon-Reids-MacBook-Pro Install Mac OS X Lion[6979]: MDS Error: unable to create user DBs in /var/folders/SL/SL1e+MYNHemVO1PFMzMhB++++TI/-Caches-//mds

Aug 5, 2011 3:47 AM in response to ruimgp

I had the same problem here on a Macbook Air (fresh installation of Mac OS X 10.6.8; some additional apps installed). Tried a lot of proposed solutions with no success. Even the creation of a bootable USB stick failed.


What worked for me:

- Extract the image InstallESD.img from Lion_Installer.dmg

- Mount InstallESD.img

- Start "Max OS X Lion installation.app"

- The installer will pretend to download additional content from the Internet but seems to just check data on the disk

- The installation will start


Kind of emberassing for the "it just works" company.

Feb 27, 2012 8:35 PM in response to ruimgp

Gah, "it just works" was not quite the case this time but I got it to work! I have an early 2008 Mac Pro with a RAID array and OS X 10.6.6. I downloaded Lion and got the infamously vague error message. I then tried the following in not necessarily this order:


1) First I tried zapping the PRAM by holding down command-option-P-R all at once during startup. Nothing happened. Then I remembered tip #1: For some reason, at least on my Mac, the keyboard only works during startup if plugged into the front of my mac, not if it is plugged into my monitor. This time I got two startup chimes like I'm supposed to, showing it was indeed zapped. Anyway, still didn't help.


2) Then I tried running disk utility from my installation disk and sure enough there were some problems with the disk which it fixed. Still didn't help Lion get installed.


3) I followed the nice instructions on how to burn your own Lion installation disk at: http://mashable.com/2011/07/20/lion-clean-install-guide/#20859Step-1-Download-Li on-From-the-Mac-App-Store

When I ran the install disk from the resulting installation disk I still got failure but this time it took the form of the installer freezing up during a "checking disk" message. Sigh...


4) I checked the hardware requirements but a Xeon Mac Pro is indeed Lion material.


5) On the theory that maybe the RAID array was causing problems, I used the Lion installation disk to undo the RAID (after a full backup!) and then redid it using its disk utility. Still no good. And Mail crashes now. Sigh.


6) Started looking up prices for new Macs and getting sticker shock.


7) Suddenly inspiration! The "checking disks" error caused me to remember reading something once about external firewire disks causing problems. I unplugged my WD external firewire disk drive (that I use for TimeVault backups) and tried again with my Lion installation disk. Success! 🙂


Anyway, hope my bedraggled saga will be helpful to someone.

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