rubenlx

Q: OSX Lion + 2011 iMac 27'' + Video = Freeze

Hello.

 

Got a brand new 27'' iMac, installed Lion. The machine freezes randomly when starting to play videos, either on Youtube, Quicktime, iTunes.

 

When it freezes, the mouse still works, but the machine doesn't respond to any command, requiring me to hit the power button and restart the computer.

 

Searched on kernel.log and system.log, and found no crash/error/message.

 

Anyone suffering from the same problem? The machine is pretty solid, been running some OpenCL kernels too and they are ok. It's only video decoding (possible on the GPU) that seems to freeze randomly.

iMac, Mac OS X (10.7)

Posted on Jul 21, 2011 6:46 AM

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Q: OSX Lion + 2011 iMac 27'' + Video = Freeze

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  • by Celshader,

    Celshader Celshader Jul 27, 2011 6:26 AM in response to Pierro
    Level 1 (0 points)
    Jul 27, 2011 6:26 AM in response to Pierro

    The vast majority of replies are either describing the same issue, or people saying "me too" or "I have the same problem"... Related issue (like atrifacts) are pertinent because it points to graphics card issues. Not all the replies seem to be the same problem, but most are.

     

    That aside, count yourself lucky for not having the issue. I wish I could say the same.

     

    When did you buy your iMac? it seems like a lot of people's are only a few weeks old (mine included).

  • by hackensack,

    hackensack hackensack Jul 27, 2011 7:37 AM in response to rubenlx
    Level 1 (0 points)
    Jul 27, 2011 7:37 AM in response to rubenlx

    Same. Problem. Here.

     

    New iMac 3.4 GHz, i7, 12 gigs RAM.

     

    Pain. In. The. ***.

     

    (Thanks though, for the various ideas. Sadly, nothing has helped..... yet....)

  • by erichneggens,

    erichneggens erichneggens Jul 27, 2011 7:45 AM in response to rubenlx
    Level 1 (0 points)
    Jul 27, 2011 7:45 AM in response to rubenlx

    Same issue here. 2011 iMac 2.7 i5...never noticed the issue until after installing Lion however.

     

    System freeze appears to include everything but the mouse. Only solution is a hard reboot.

     

    Hopefully Apple will grow a pair and pay attention to their own forums...otherwise why do they even bother keeping up with these things?

  • by Speedy974,

    Speedy974 Speedy974 Jul 27, 2011 7:50 AM in response to erichneggens
    Level 1 (0 points)
    Jul 27, 2011 7:50 AM in response to erichneggens

    Hi all,

     

    Unfortunately, same problem for me: waking up from sleep, wait for two minutes (because of another on-going wifi issue...hahha), start a video on youtube and computer freezes: I can move the mouse bu tthat's it. I have to do an hard reset...

     

    By the way: I just upgraded to Lion (never a problem like that on SL), my iMac 27 is a month old, i7, 8GB or ram, 2GB graphic card...

  • by yk.teng,

    yk.teng yk.teng Jul 27, 2011 8:12 AM in response to rubenlx
    Level 1 (0 points)
    Jul 27, 2011 8:12 AM in response to rubenlx

    My Mac just artifacted on me, it's a 2 day old 27-inch iMac 2011 with the 2GB upgrade. It came with Lion. I was watching a video on YouTube and decided to pinch zoom. I paused the video, unpaused it and the video glitched. After that, certain elements of the entire UI (like shadows) were corrupted. I had to restart to get rid of all the artifacts.

     

    This reminds me of my 2006 iMac that will start artifacting and hanging once it got too hot. But at least for my old iMac it only started doing that once it was 2 years old, not 2 days after I got it.

  • by b.alexander96,

    b.alexander96 b.alexander96 Jul 27, 2011 8:45 AM in response to rubenlx
    Level 1 (0 points)
    Jul 27, 2011 8:45 AM in response to rubenlx

    I have the latest generation 27inch iMac and I have exact same problems. Just going to avoid youtube altogether as I do not want to risk damaging my computer. I am extremely disappointed, Apples days of things, ''Just working'' are long up. Next time you are in the apple store I plan to play a youtube video on all the imacs

  • by yk.teng,

    yk.teng yk.teng Jul 27, 2011 8:49 AM in response to b.alexander96
    Level 1 (0 points)
    Jul 27, 2011 8:49 AM in response to b.alexander96

    All these rubbish started to happen after Bertrand Serlet left Apple..

  • by Yungling Piano Studio,

    Yungling Piano Studio Yungling Piano Studio Jul 27, 2011 8:54 AM in response to rkaufmann87
    Level 1 (14 points)
    Jul 27, 2011 8:54 AM in response to rkaufmann87

    I wanted to comment here that putting my iMac to sleep is what seems to be causing the crashes.

     

    After sleep, Mail will open, then sping endlessly looking for new mail......no other applications will launch and the machine is frozen in a state of "trying" to do something. 

     

    I am able to restart....and that fixes it.

     

    But this has happened now three times sice updating to Lion.

     

     

    I'm not discouraged because three times isn't an inconvenience......but wanted to share that it is happening just in case three turns into 300! 

     

    Thanks

  • by SL62,

    SL62 SL62 Jul 27, 2011 9:31 AM in response to b.alexander96
    Level 1 (0 points)
    Jul 27, 2011 9:31 AM in response to b.alexander96

    Don't forget to put them to sleep first!

    Seriously though - how have they not had this problem in their apple stores? But then again - how did they not discover this problem when they were testing their new OS..?!

  • by mathieufromquebec,

    mathieufromquebec mathieufromquebec Jul 27, 2011 9:34 AM in response to SL62
    Level 1 (0 points)
    Jul 27, 2011 9:34 AM in response to SL62

    LOL Already tried to crash the Apple Store iMac's but they are locked and never go to sleep... ****...

  • by noksucow,

    noksucow noksucow Jul 27, 2011 10:29 AM in response to rubenlx
    Level 1 (0 points)
    Jul 27, 2011 10:29 AM in response to rubenlx

    Does having third party RAM have anything to do with this?

  • by Speedy974,

    Speedy974 Speedy974 Jul 27, 2011 10:31 AM in response to noksucow
    Level 1 (0 points)
    Jul 27, 2011 10:31 AM in response to noksucow

    I would doubt it since I have the problem with stock RAM.

  • by Celshader,

    Celshader Celshader Jul 27, 2011 10:42 AM in response to noksucow
    Level 1 (0 points)
    Jul 27, 2011 10:42 AM in response to noksucow

    I also have stock RAM. Has nothing to do with it.

  • by kirkmc,

    kirkmc kirkmc Jul 27, 2011 11:02 AM in response to Celshader
    Level 1 (44 points)
    iPhone
    Jul 27, 2011 11:02 AM in response to Celshader

    I posted above in the thread that removing my _Apple_ RAM and using only the third-party RAM I added has eliminated the problem. It'd be really useful if others could test this.

  • by OverHaze,

    OverHaze OverHaze Jul 27, 2011 11:05 AM in response to rubenlx
    Level 1 (0 points)
    Jul 27, 2011 11:05 AM in response to rubenlx

    I'm all Crucial and still have the issue.

     

    I will say this, not putting the mac to sleep seems to be managing the issue for now.

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