zcrow

Q: Bluetooth not connecting after wake up from sleep

This morning, post Lion install, none of my bluetooth devices would connect automatically - keyboard, mouse, trackpad. I was left to plug in a wired keyboard and restart the computer.

 

Had never done this with Snow Leopard.

Posted on Jul 21, 2011 6:52 AM

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Q: Bluetooth not connecting after wake up from sleep

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  • by gtmagnet,

    gtmagnet gtmagnet Jul 27, 2011 1:59 PM in response to chipmason
    Level 1 (20 points)
    Jul 27, 2011 1:59 PM in response to chipmason

    Chip, have you powered the keyboard off (hold power for 5 seconds)? On other discussions around here, this has rectified this issue, seemed like the keyboard got into a bad state.

     

    otherwise, it would be interesting if you:

     

    1) go to Finder, open Utilities folder (shift-command-u)

    2) open Console

    3) select "kernel.log" file on left

    4) in toolbar Filter, type "error" and see what shows up in there

  • by Rockarollr,

    Rockarollr Rockarollr Jul 27, 2011 2:23 PM in response to gtmagnet
    Level 1 (0 points)
    Jul 27, 2011 2:23 PM in response to gtmagnet

    gtmagnet, I've been having a similar issue with bluetooth connectivity being dropped for my Apple wireless keyboard on my mid-2010 iMac. I did what you suggested and Console reported this:

     

    Jul 25 20:38:46 Dales-iMac kernel[0]: [SendHCIRequestFormatted] ### ERROR: [0x0402] (HCI Inquiry Cancel) -- Send request failed (err = 0x0012 (kBluetoothHCIErrorInvalidHCICommandParameters))

    Jul 27 16:44:44 Dales-iMac kernel[0]: [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002d8

    Jul 27 16:44:44 Dales-iMac kernel[0]: [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002bc

    Jul 27 16:44:44 Dales-iMac kernel[0]: [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002bc

    Jul 27 16:45:06 Dales-iMac kernel[0]: [SendHCIRequestFormatted] ### ERROR: [0x0406] (Disconnect) -- Send request failed (err = 0x0010 (kBluetoothHCIErrorHostTimeout))

    Jul 27 16:45:06 Dales-iMac kernel[0]: ### ERROR: send request failed (err=10)

     

    Any idea what these particular error codes pertain to or where I might find the answer? Thanks in advance!

  • by gtmagnet,

    gtmagnet gtmagnet Jul 27, 2011 3:43 PM in response to Rockarollr
    Level 1 (20 points)
    Jul 27, 2011 3:43 PM in response to Rockarollr

    The errors that say "kBluetoothHCIErrorInvalidHCICommandParameters" are harmless and can be ignored. The "getReport returned error" errors are more serious; they indicate that the device is not responding to the requests for battery status and other messages. Typically this is a result of:

     

    1) device in a bad state

    2) device <-> host module firmware is in a bad state

     

    however, these errors do not always mean the device is not going to work, per se, but it is indicative of a potential problem. If I could not get things working, I would:

     

    1) turn keyboard off (hold powr button for 5 seconds)

    2) power it on, and see if it starts working again

    3) if not, SHUTDOWN the computer (restart is not sufficient) and see if things are working again

     

    and see if that rectifies things.

  • by Rockarollr,

    Rockarollr Rockarollr Aug 2, 2011 1:26 PM in response to gtmagnet
    Level 1 (0 points)
    Aug 2, 2011 1:26 PM in response to gtmagnet

    Sometimes shutting down (and then restarting) the Mac or turning off the keyboard (and turning it back on)  alleviates the problem. Sometimes these procedures do not help and the Mac, again, reboots into "safe mode".

     

    I'm beginning to believe, from everything I've read, that there is an overall bluetooth issue in 10.7 that needs to be worked out.


  • by Rockarollr,

    Rockarollr Rockarollr Aug 2, 2011 1:29 PM in response to Rockarollr
    Level 1 (0 points)
    Aug 2, 2011 1:29 PM in response to Rockarollr

    I would also like to note that I upgraded two Macs with OS X Lion - one being a mid-2010 iMac and the other being a mid-2009 MacBook Pro.

     

    While the iMac with wireless input devices has problems, the MacBook Pro with a hardwired keyboard and trackpad has no issues of this kind.

  • by wils9,

    wils9 wils9 Aug 15, 2011 11:23 PM in response to zcrow
    Level 1 (0 points)
    Aug 15, 2011 11:23 PM in response to zcrow

    Resetting SMC works.  I have a 2010 imac. shut down, unplug for 15s, replug - wait for 5 secs, turn on.   Now when my comp goes to sleep it wakes and my keyboard and trackpad work.   This works.

  • by iAmCharles,

    iAmCharles iAmCharles Aug 18, 2011 11:25 PM in response to zcrow
    Level 1 (0 points)
    Aug 18, 2011 11:25 PM in response to zcrow

    I tried this and it NO effect what so ever, but one thing a have found is thar disabling login has fixed it and my iMac startup a lot quicker now!

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