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Can't sign into iTunes Store - endless loop. Help!!

I am running iTunes 10.4 under OS X 10.7. All of a sudden I can't sign into my iTunes Store account. I am entering the correct password, but it just keeps asking me for my Apple ID and password over and over again. I enter that information, and it keeps asking me again and again. This only just started happening - that was well after I upgraded to Lion, so I know that's not the reason.


Has this happened to anyone else? If so, what did you do about it? How can I fix this?

iMac Quad Core i5, Mac OS X (10.7)

Posted on Jul 21, 2011 7:36 PM

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Posted on Apr 2, 2017 7:57 PM

I have the same problem now. I haven't changed any settings and everything is the same as before. There have been no downloads or updates. Last night was ok. This morning is an endless loop. What's going on?

53 replies

Dec 15, 2013 1:45 AM in response to SeaPuss

Just had this problem after having to block them to be able to log in at all!


As I couldn't log in to iTunes at all I had to delete the apple cookies from Safari and then always block cookies. This allowed me to log in to iTunes but bought up the password loop.


Once logged in sucessfully had to quit iTunes, load Safari, unblock cookies, quit Safari, re-open iTunes and job done.


Sound a pain but less so than full system restore!


Biggest question I would ask is how can apple's own cookies stop their software from working? Somewhat of an own goal!

Jul 22, 2011 2:47 PM in response to Babaganoosh

I can sign in and view the store on my Iphone4 but not on iTunes 10.4.... They must be having major problems right now.. 😟



UPDATE - 5:48PM EST

"I just called Apple and they said that they having connection problems since they updated there servers for itunes 10.4... They also said it should be fixed in a few hours.." But more then likely it will be tomorrow..

Can't sign into iTunes Store - endless loop. Help!!

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