Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

InDesign CS3 crashes when printing in Lion

I upgraded to OS X Lion this morning and now I can't print from InDesign CS3. When I hit the print button, I get the spinning pinwheel of death and then InDesign crashes.


Anyone else having this problem?

OS X Lion-OTHER, Mac OS X (10.7)

Posted on Jul 21, 2011 8:31 PM

Reply
49 replies

Aug 29, 2011 11:41 AM in response to jyo-blow

I did the fix and it worked

BUT then I was unable to access the Adobe PDF ppd when printing a PostScript file.


Another series of googling suggested the need for the 1st file listed = /enen.lproj


and the ppd reappeared.


Something unknown caused the original problem to return.

I then tried replacing only the Adobe file from inside the en deleted file . This caused all of the original folders to magically return plus the crash.


So then I went back, deleted as told and replaced the /enen.lproj

file again and get back so we can do the postscript files again.


I do not understand what is happening but this seems to be working even after a restart.


Is this something that Apple or Adobe will advise me/us of or am I on my own?

Sep 3, 2011 1:11 PM in response to dickfromyarmouth

Just place Adobe file (ADPDF9.PDF or ADPDF8.PDF) to


OS/Library/Printers/PPDs/contents/Resources/


(same folder as these *.lproj folders) and delete from all:


OS/Library/Printers/PPDs/contents/Resources/en.lproj (Zh_CN.lproj, Ja.lproj, ko.lpro, Zh_TW.lproj)


And then, when starting Acrobat or Distiller, click NO to repair anything if asked in dialog window.


Works for me. Print dialog OK, printing to PostScript using PPD: Adobe PDF 9.0 (or 8.0).

Sep 28, 2011 3:03 PM in response to Frohmaster

That's because (I think) Acrobat keeps re-writing the files in question.


On another thread I was told the only real option was to go back to Snow Lepoard. ...But if all it takes is eliminating these files then is the problem really so drastic that an Universal app like CS3 can't be supported? Surely (Apple?) a small patch would fix this.

Jan 13, 2012 4:02 PM in response to andystanton

I too confirm. Went out a bought 4Gig of ram for my old 2007 iMac, since my MCbookpro with 4Gigs didn't crash while trying to print. Got the same detail from adobe discussion group.


I discarded the folders:

To avoid this crash try this workaround.


remove adobe PDF PPD from the following folders:


OS/Library/Printers/PPDs/contents/Resources/en.lproj,

OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,

OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,

OS/Library/Printers/PPDs/contents/Resources/ko.lproj,

OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,


Once it works, the print dialog shows up, very fast. thanks to the community. The corporate stiffs really don't care about us. Keep talking.

Mar 23, 2012 11:19 AM in response to mwewerka

Tried this and did not fix my problem. FYI, I am not running an upgrade to Lion but am on a new iMac 2.8GHz Core i7 with Lion installed by Apple.


Revised reply: OK, I guess I removed the files from my ~/Library (user library) instead of my /Library (OS library). After removing from /Library I can now print from Indesign. I'll see if not allowing Acrobat to "repair" things will prevent having to remove these files again.

Jul 28, 2013 6:43 AM in response to andystanton

My only problem/concern was trying to print Illustrator files from an old copy of Adobe CS3 with OSX Mountain Lion on a new intel dual core Mini. (July 2013)


As recommended, I removed adobe PDF PPD from the following folders:


OS/Library/Printers/PPDs/contents/Resources/en.lproj,

OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,

OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,

OS/Library/Printers/PPDs/contents/Resources/ko.lproj,

OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,


It worked for me. No more crashes when trying to print.

InDesign CS3 crashes when printing in Lion

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.