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immby Level 1 Level 1 (0 points)

i upgraded my MacBook Air to Lion and since then I have been unable to back up properly. I restored time capsule to factory settings, and it appears in finder as though I am connected however whenever I try to connect through time machine to the disc to back up  I get a -6584 error message which I can't find any details of. Any help/advice gratefully received.

 

Iain


Time Machine and MacBook Air, Mac OS X (10.7)
  • Pondini Level 8 Level 8 (38,715 points)

    Try a "full reset" of Time Machine, per #A4 in  Time Machine - Troubleshooting.

     

    If that doesn't help, see #A1 there to get the messages from your logs, then copy and post them here.

  • immby Level 1 Level 1 (0 points)

    Thanks - some progress I briefly managed to access the Time Capsule Time Machine back-ups but it has now returned the following error when trying to connect

     

    The backup disk image “/Volumes/Data/Iain Bell’s MacBook Air.sparsebundle” could not be accessed (error -1).

     

    Grateful for any further help

     

    Iain

  • Pondini Level 8 Level 8 (38,715 points)

    It sounds like your backups may be corrupted.  Try repairing them, per #A5 in Time Machine - Troubleshooting.

     

    If that doesn't help, see #C9 there to (of all odd things) try shortening some names.

  • mitekpty Level 1 Level 1 (0 points)

    It's an issue with Lion. An updated computer with 10.7 can't access the Time Capsule while another with Snow Leopard has no problems using it.

  • Pondini Level 8 Level 8 (38,715 points)

    It's not a general problem with Lion.  

     

    But if you mean two Macs can't acces the same sparse bundle at the same time, that's true (and is not new with Lion).

  • mitekpty Level 1 Level 1 (0 points)

    Let me be more specific

    A Macbook Pro was installed from scratch with Lion yesterday. After everything was configured, that computer could not "Enter Time Machine" located in a Time Capsule and it returned the same error as above, -6584. However, another Macbook Pro with Snow Leopard can "Enter Time Machine" without any problems. As you indicated, it's not a general problem with Lion, but this problem just happened with Lion installed. I read yesterday about some incompatibily with Lion and Time Machine regarding network drives but Time Capsule was not mentioned there. And those network drives needed to be firmware updated.

  • Pondini Level 8 Level 8 (38,715 points)

    mitekpty wrote:

     

    Let me be more specific

    A Macbook Pro was installed from scratch with Lion yesterday. After everything was configured, that computer could not "Enter Time Machine" located in a Time Capsule and it returned the same error as above, -6584. However, another Macbook Pro with Snow Leopard can "Enter Time Machine" without any problems.

    Are they both looking at the same backups?

     

    If 2 Macs are backed-up to the same Time Capsule, there's a separate sparse bundle disk image for each one, named <ComputerName>.sparsebundle.   Enter Time Machine will look at the backups of the Mac it's run from.

     

    It sounds like the backups for the Lion Mac are damaged/corrupted, thus the recommendation to repair that sparse bundle.

     

     

    I read yesterday about some incompatibily with Lion and Time Machine regarding network drives but Time Capsule was not mentioned there. And those network drives needed to be firmware updated.

    Correct; that has nothing do do with this situation.

  • mitekpty Level 1 Level 1 (0 points)

    The Lion MB has not made any backups in the Time Capsule. It's just trying to access it for the first time. When "Enter Time Machine" option is used, the error comes back.

    Thanks.

  • Pondini Level 8 Level 8 (38,715 points)

    Ah, then see if there's a sparse bundle for it already (created when you set up Time Machine to back up to it); if so, delete it, per #Q5 in  Using Time Machine with a Time Capsule

     

    Connect via Ethernet cable for the lengthy first backup,per #Q1 in the same link.

  • mitekpty Level 1 Level 1 (0 points)

    Thanks for the help. On the MB with Snow Leopard did an in place upgrade and could access the TC. The other MB that could not access was installed with Lion from scratch and the info transferred back and it could access the TC also. Weird but both MB work with the TC now and it was not configured at all.

    Have a good evening.

  • Pondini Level 8 Level 8 (38,715 points)

    Cool.  Glad it's sorted out!

  • immby Level 1 Level 1 (0 points)

    Thanks full disk erase seems to have worked and system now backing up properly. Thanks for your help on this.

  • almuthana Level 1 Level 1 (0 points)

    hello every one, am having the same code error 6584 with my time machine through Lion ugraded MBP, please help.

    Many Thanks

  • immby Level 1 Level 1 (0 points)

    I managed to sort mine out through various stages of Pondini's great advice. Unfortunately it involved erasing all the previous back-ups

     

    Stage 1 - delete the p-list  set out in section A4 of Pondini's webpages

    Stage 2 - erased the disk on the time machine set out in Q5 of the webpages

    Stage 3 - restore time machine to factory settings and set up again

    Stage 4 - full back up from machine

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