iPhone won't auto launch iTunes anymore

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Level 1

62 points

iPhone won't auto launch iTunes anymore

I just updated to Lion and the new version of iTunes. When I plug in my iPhone, however, iTunes won't launch and autosync anymore. I checked the settings and, based on my preference settings, it should autolaunch. I tried to click and unclick on the setting, restart the computer, etc., but nothing will get iTunes to launch when I plug in my phone. If I launch iTunes manually, it will immediately begin syncing however. Any thoughts how I can go back to the old way?

Posted on Jul 22, 2011 2:35 PM

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Answer 1

Best reply

bcleader

Level 1

18 points

Jul 22, 2011 3:53 PM in response to LJH_CMH

I'm having the same problem, and have yet to figure a work-around!

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Answer 2

Jul 22, 2011 7:23 PM in response to LJH_CMH

I'm having the same problem - I upgraded to iTunes 10.4 and it no longer auto-launches when an iDevice is connected, despite all settings being such that it should. I've not upgraded to Lion, I am still running Snow Leopard 10.6.8. Tried all the standard deleting of prefs files, etc., but nothing seems to work.

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Answer 3

Jul 22, 2011 7:55 PM in response to LJH_CMH

Ditto, Luckily zeraphoto provides some proof it's the new version of iTunes, since a lot of us upgraded both iTunes and the OS at the same time.

Steve

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Answer 4

s_coope

Level 1

115 points

Jul 22, 2011 11:29 PM in response to LJH_CMH

Same issue here. iTunes 10.4 doesn't seem to automatically install the iTunes Helper in your user login items.

Here's what I did:

Navigate to the Applications folder
Right Click on iTunes and select Show Package Contents
Navigate to Contents/MacOS/
Double-click on iTunes Helper to get it running. This will allow iTunes to start when you plug in your iPhone/iPod
Open System Preferences and go to Users & Groups
Select the Login Items tab to view the list
Drag iTunes Helper from the Finder into the Login Items to get it to run at login

Sim

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Answer 5

V Ip

Level 1

0 points

Jul 22, 2011 11:56 PM in response to LJH_CMH

Same issue here.

I wonder if anyone figures out what's wrong with it?? 😕

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Answer 6

Jul 23, 2011 6:51 AM in response to s_coope

Perfect.... I didn't know the helper was in the mac os folder...

Thanks

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Answer 7

Jul 23, 2011 9:19 AM in response to s_coope

Nicely done, @Sim. Interestingly, the old iTunes Helper was still in my Startup Items, but with a yellow triangle to the left presumably indicating that the file could no longer be found. Removing that old entry in Login Items and following your instructions fixed it perfectly. Thanks!

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Answer 8

s_coope

Level 1

115 points

Jul 23, 2011 3:13 PM in response to rwhite5279

No problem, happy to help...

Sim

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Answer 9

Jul 25, 2011 1:03 AM in response to s_coope

Thx Sim!!! Super!!

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Answer 10

Jul 25, 2011 6:11 AM in response to s_coope

Thanks a lot. It worked perfectly

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Answer 11

Jul 25, 2011 6:44 AM in response to LJH_CMH

As @rwhite said, "Nicely done, @Sim"!! Simple, clear directions and positive results! That's all us old folks are looking for!

Dwight

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Answer 12

Jul 25, 2011 1:49 PM in response to LJH_CMH

I am having the same problem, and I did follow the steps listed above, but it does not resolve the problem for me.

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Answer 13

Jul 25, 2011 10:20 PM in response to s_coope

That suggestion absolutely did the trick. Thanks very much!

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Answer 14

Jul 26, 2011 7:10 AM in response to Tony Corasaniti

The problem still persists for me as well. I verified iTunesHelper was not loading on mine either so I followed Sim's steps (thanks Sim). Now iTunesHelper is loaded (verified with Activity Monitor) but my iPhone still is not detected when I plug it in, even after I run iTunes manually.

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Answer 15

Jul 26, 2011 8:35 AM in response to s_coope

Brilliant! Worked perfectly - many thanks.

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