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Ethernet port not working

The ethernet Port on the back of the IMac will not work. the wireless works great but no connection on the Ethernet and DSL modem

iMac, Mac OS X (10.6.6)

Posted on Jul 22, 2011 4:23 PM

Reply
36 replies

Aug 3, 2017 5:56 AM in response to kellystiner

Hey guys.


I just recently found out that my Ethernet port stopped working. I tried this simple following solution I found in the internet and it works instantly! It took less than 5 min. Try this out!


Connect to the internet via your WiFi. Open Terminal and type the following command. Admin password will be asked.


sudo softwareupdate --background


All the best!!


Source:

https://9to5mac.com/2016/02/28/apple-confirms-os-x-update-broke-ethernet-port-on -some-macs-heres-how-to-fix/

Sep 11, 2011 2:04 PM in response to kellystiner

kellystiner wrote:


The ethernet Port on the back of the IMac will not work. the wireless works great but no connection on the Ethernet and DSL modem

Is your problem still there?

Could you type the following command in a Teminal window and post the

output :

netstat -I en0

(en0 is the short name of the Ethernet interface)

Could you check if a restart of your MacOS X does fix your problem?

--
dan

Jan 29, 2012 10:25 AM in response to IllegalAlias

I brought the MacMini to the Apple Certified repair store:

• They did some tests and they claimed that everything is working fine on their network.

• They claim that my local internet provider is at cause. (this setup is in Belgium and they claim that a lot of Telenet customers having issues).


Configuration I have is the following:


• Cable Modem + Integrated router

-> Long ethernet cable -> that goes directly to the Macmini

• This connection worked fine for 2 months and suddenly it stops working. (see previous posting)


But when I try the following setup


• Cable Modem + Integrated router

-> Long ethernet cable -> to another Wirless router (has 4 ports) next to the MacMini

-> I connect the Macmini with this Wirless router through another ethernet cable

-> After 5 minutes or so the Macmini looses its internet connection and port becomes unusable.


If I instead use the WIFI connection to connect to this new Wirless router I don't have any drops and everything works fine.


Apple just release this week a new Firmware for the Macmini late 2011 and I applied that this didn't gave any difference.


I still can't explain why an ethernet port would fail after 5 minutes, only explanation I can find is hardware failure.


Could there be another explanation?

Jan 29, 2012 1:12 PM in response to Marc Van Olmen2

If I understand you correctly, you are able to connect via ethernet but it loses the connection after a few minutes. WiFi works fine.


This sounds different than what my issue was as you seem to connect via Ethernet but only for a short time. My issue was that I could not connect directly via ethernet at all. My Mac System report said it was unable to find an ethernet card installed. In the Network preferences pane, the troubleshooting assistant said that there was no cable attached (there was, and I also tried a different cable). Hardware Test did not find any problem. The Apple repair tech thought the port was bad and was going to replace the logic board (second time).


Another tech looked at my network settings and discovered what the problem was. In Network Settings on the left panel it said Ethernet connected and the status was "Ethernet is currently active and connected to (xyz) Network". Also, on the left panel of the Network Preference Panel, below Ethernet, WiFi was said to be OFF. The technician noticed that the symbol to the right of the network status (Ethernet, WiFi, Firewire, Bluetooth, etc.) was incorrect for an Ethernet setup. Instead of showing the Ethernet symbol it showed the icon for WiFi. Even though it SAID Ethernet, it was really setup as a wireless connection. He created a new connection, and under Interface created a new setup called "Ethernet" and with Service Name of Ethernet. Apparently the first time in the shop the technician had actually created a WiFi connection but named it Ethernet by mistake.

May 5, 2012 2:56 AM in response to kellystiner

Hi,

I have had this problem with my old iMac 24" and now my newer (20 month old) iMac 27".

Have had both these machines to Apple and have been told that the ethernet port is faulty. The only solution is an expensive board replacement.


This appears to be a serious weakness with the iMac, as I know of others with the same problem.


My 4 year old PC (Windows OS) on the same network, does not have a ethernet problem, neither does my Macbook Pro.


GS

Ethernet port not working

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