No Host File, Wrong IP Address, Can't update
April 2011 got the new iPhone 4, plugged into my macbook and downloaded the update and my phone went into recovery mode. Took phone back to store got a black box model, brought it home, this time a little paranoid to hook up to macbook, so updated on home computer. Everything is fine, and can sync with macbook after and use normally. However cannot update phone... then issues start up with the camera, so I place a call to apple and first thing to troubleshoot is to hook up to Itunes and update... well can't, phone doesn't go into recovery mode thankfully, but a message comes up saying this phone is not eligible for update. Continue to troubleshoot, can't solve problem, never even get to the camera issue. It's decided that I need a new phone. So speaking with a higher up, we go into terminal and look up the IP address and it's determined that computer has the wrong address for iTunes... we look for the host file and it's blank, nothing there, no host file. I do a thing to gather data and send it to Apple so the "engineers" can look at it because from what we can see I am going to continue to have issues hooking my new iPhone once it arrives, up to my macbook.
I'm just wondering if anyone knows what's going on here with my macbook, or itune or what. Been a few days and apple has not followed up to advise. Anyone have any ideas? I'm not overly computer savvy so can't say that it was anything I did intentionally, or even unintentionally, but I'd really like to get it sorted out!
Thanks in advance!
iPhone 4, Mac OS X (10.7)