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DVD-Rs won't finish burning?

I have an ancient Dual 1.42 GHz (mirror drive doors) PowerMac G4. Never have gotten a newer model partly because it still works fine, but mainly because I just can't afford it... 🙂 Oh, yeah, running MacOS 10.5.8.


Anyway, I have been using it for YEARS to burn DVD-Rs, with pretty much NO issues, other than wearing out a couple of DVD writers (I'm talking literally hundreds and hundreds and hundreds of discs). But I've been having a **** of a time burning discs recently -- and it just started happening suddenly. Discs get not quite halfway through, and just hang up and won't finish burning. I even put one in before I went to bed one night, and got up the next day to discover that it had still hung up at about the same spot and not finished after all that time. I haven't had even ONE DVD-R finish since. It just started happening out of the blue -- I had not upgraded any software, or done anything at all to my knowledge to the computer between the last successful burn and the first one of these happening. I was actually copying a 7-disc set, and got the first 4 discs done, and ripped disc 5, and then ran into this problem when I tried to burn it.


I tried every remedy I could think of, and googled the symptoms and tried most everything I found that was suggested to others asking for help with similar problems:


trying blank discs from a different batch/package (there were suggestions to use a better brand of media, but I pretty much NEVER have any problems with the brand of discs I use -- beyond one, MAYBE two bad discs per 50-pack. But I thought maybe I had hit a bad batch near the bottom of the package that I was almost through with using, so I opened another package and tried those discs, but still got no love. And besides, they were ALL hanging up at pretty much the same point)


using different burning software (I basically always use Roxio Popcorn for DVD-Rs -- but tried Toast, Burn, Burnz, and Dragon Burn, and got the same half-done discs with all of them...)


zapping the PRAM


repairing permissions


this really made no sense, but I even tried copying different discs, in case it was something screwy on the disc that I was trying to copy when this started happening, that was making my machine freak out for some reason. And store-bought DVDs, already-copied DVD-Rs, downloaded ISO files and VIDEO_TS folders -- ALL result in the same half-finished discs...


even buying a new writer/DVD drive


And it still does the EXACT SAME THING -- even with the new writer! So obviously, there was nothing really wrong with the writer....


There were only two things I could find that I have not tried. One is using a laser lens cleaner -- but there's no point in doing that on the brand new drive. It's behaving exactly the same as the old one, so it's obviously something else (and I basically just wasted $ on buying a new drive...). The other is someone suggested replacing the optical drive cable, as it could be going bad. Well, I actually sorta did try that -- I went and got one from the local computer store, but it wasn't long enough, so I threaded it a different way to the writer temporarily just to confirm if the cable even WAS the problem, and it wouldn't work at all (I started the machine and the monitor wouldn't even get a signal -- ?!?!?), so I took it back and returned it. I'm guessing that this cable is designed specifically for this Mac? I already found out a while ago that the power supply is... So anyways, I've looked online, and can't find a whole lot of replacement cables for this old model Mac -- and the USED ones start at $20, new ones are $30 and up. I don't particularly want to go to the trouble and expense of ordering one, because I'm not even sure that's even the problem. Mainly since it still reads and rips discs with no problems, and I'm still able to burn mp3s to CD-R (it just won't burn DVD-Rs). I would also be having issues with reading and ripping discs, and burning to CD-R if it actually was the cable, wouldn't I? But I don't know what else it could be...


Does this problem sound familiar to anyone? Have any suggestions of anything else that might be the problem that I have not tried already? Or does it sound like it COULD be the cable? I'm about at my wit's end with this. I've probably wasted at least a couple dozen or more "coasters" trying to figure it out...

Dual 1.42 GHz PowerPC G4, Mac OS X (10.5.8)

Posted on Jul 23, 2011 12:48 AM

Reply
12 replies

Jul 23, 2011 9:37 AM in response to essendon17

At this point it doesn't really sound like the cable.


With all you've done I can only think of a few things left...


How Much Free Space is on your Hard Drive? You'd normally need at least twice the size of the DVD free, not even counting how much space OSX itself would want.


Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.


Then move these files to the Desktop...


/Users/YourUserName/Library/Preferences/com.apple.finder.plist


/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist


/Users/YourUserName/Library/Preferences/com.apple.desktop.plist


/Users/YourUserName/Library/Preferences/com.apple.recentitems.plist


Reboot & test.


PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.


Get Applejack...


http://www.macupdate.com/info.php/id/15667/applejack


After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...


applejack AUTO


Then let it do all 6 of it's things.


At least it'll eliminate some questions if it doesn't fix it.


The 6 things it does are...


Correct any Disk problems.

Repair Permissions.

Clear out Cache Files.

Repair/check several plist files.

Dump the VM files for a fresh start.

Trash old Log files.


First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)


Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.

Jul 23, 2011 11:19 AM in response to BDAqua

The disc I was trying to copy when this started was 4.36GB, and I had around 10-12GB free space at the time, and had just been copying the same size discs with no prior problems -- and I have in the past copied discs with even less available space, so I don't think that would be it.


I already used Disk Utility to Repair Permissions, but not in the "Safe Boot" way that you've described -- I just ran it (probably not the smartest thing, I guess -- but I have everything backed up on an external drive with Time Machine). Would doing it that way make any difference?


I have to go out of town for a couple days here in a few hours. I will try Applejack (and the Repair Permissions again the Safe Boot way, if you think I should) either Monday night or Tuesday, after I get back.



Thanks!

Jul 26, 2011 11:05 AM in response to BDAqua

Well, I downloaded and ran applejack -- it didn't help. Tried to burn and it hung up and made another coaster again.


So I figured I'd waste another disc and try looking at the Console while burning, as you suggested. I saw something in LOG FILES>system.log that looked like it's probably it, but I don't know what it means:


Jul 26 13:18:40 Daddy-Mac-2 kernel[0]: SCSITaskUserClient - Invalid arguments: scatterGatherEntries = 1, requestedTransferCount = 0, transferDirection is 0

Jul 26 13:19:10: --- last message repeated 1 time ---

Jul 26 13:19:30 Daddy-Mac-2 kernel[0]: SCSITaskUserClient - Invalid arguments: scatterGatherEntries = 1, requestedTransferCount = 0, transferDirection is 0

Jul 26 13:20:00: --- last message repeated 11 times ---

Jul 26 13:50:03 Daddy-Mac-2 kernel[0]: SCSITaskUserClient - Invalid arguments: scatterGatherEntries = 1, requestedTransferCount = 0, transferDirection is 0

Jul 26 13:50:33: --- last message repeated 1 time ---

Jul 26 13:51:39 Daddy-Mac-2 kernel[0]: SCSITaskUserClient - Invalid arguments: scatterGatherEntries = 1, requestedTransferCount = 0, transferDirection is 0

Jul 26 13:51:54: --- last message repeated 5 times ---

Jul 26 13:51:54 Daddy-Mac-2 kernel[0]: SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x64, ASCQ = 0x00

Jul 26 13:51:54 Daddy-Mac-2 kernel[0]: disk3: unsupported mode.

Jul 26 13:51:55 Daddy-Mac-2 kernel[0]: SCSITaskUserClient - Invalid arguments: scatterGatherEntries = 1, requestedTransferCount = 0, transferDirection is 0

Jul 26 13:52:25: --- last message repeated 1 time ---

Jul 26 13:52:45 Daddy-Mac-2 /usr/sbin/ocspd[1038]: starting


Does any of that mean anything to you (or anyone else)? I don't know if it tells anything about what's CAUSING what's happening, or just what's happening -- it's all greek to me...

Jul 26, 2011 1:10 PM in response to BDAqua

I don't know how it could be a dust issue -- it CAN'T be dust in the drive itself, as I installed a NEW drive, and it's behaving in the exact same way. I suppose it could be dust somewhere else in the machine (on the board or somewhere?) -- but I had to put a new power supply in it about a year or so ago, and blew ALL of the dust out of it with an air hose at that time, and when I recently installed the new drive, there was very little dust inside. Certainly nowhere NEAR as much as there was then, and the drive was working fine then...


And as far as uninstalling any software -- I've tried burning with at least five different programs, and they ALL behave the same way. I could try uninstalling Popcorn (which I was using at the time), but I don't see what good that would do. Because if say, Popcorn was corrupted or something, it wouldn't affect Dragon Burn's ability to burn a disc, would it?

Jul 26, 2011 2:04 PM in response to essendon17

I did not think it would be dust myself, but since for that oine user with the exact same error it worked, so I included it. 🙂


One thought to see if maybe it is SW is to try making a DVD size dmg or such using the Install Disk...


1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)

Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.


I think you could even use Terminal there to Mount the HD if DU can't...


/sbin/mount -uaw Enter

Jul 26, 2011 3:39 PM in response to BDAqua

OK, I understand the restarting with the disc and all that -- but I'm not sure I get what you're suggesting for me to try to do once I get Disk Utility open...


Am I making a Disk Image of just whatever data? Or a Disk Image of a DVD rip that I've been trying to burn?


And then I assume I try to burn that Disk Image and see if it works?

Jul 26, 2011 4:39 PM in response to BDAqua

Well, I tried it. I restarted from the Install Disk, opened Disk Utility, selected "New Image" and chose the last DVD that I had ripped and hadn't deleted from the computer. I got a progress bar, and after a few minutes, when it got to the end, a warning box popped up, saying:


"Unable to create "DVD_VOLUME.dmg". (Read-only file system)"

DVD-Rs won't finish burning?

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