1 Reply Latest reply: Jul 23, 2011 1:52 AM by AnaMusic
MrsMumbles Level 1 Level 1 (0 points)

After I added a new iPod Touch to my account, my iPhone stopped working. When I push the home button at the bottom, nothing happens (black screen only). When I push and hold the button at the top, I get a picture of a usb plug and an arrow above it pointing up to the iTunes icon. When I plug it into the computer, I get the same picture on the screen. It seems as if iTunes is not recognizing my phone.

 

Does anyone know what I need to do?

Thanks.


iPhone 4