Pages no longer shares via mail

Same problem for me.

I'm quite upset as I used this feature every day...

Wished I did'nt apply the upgrade...

I'm a bit puzzled.

I'm running Pages 4.1 under 10.6.8 and the export to mail feature behaves flawlessly.

On the left you may see a Pages document used for a test

In the middle you see the dedicated menu

and on the right is the mail created with the .doc file embedded.

Now, the problem is to find what is wrong in your system.

(1) try to run the app in an other user account.

Post here the results.

If it behaves well in this case, we will know that the problem is in your original account.

If it behave wrongly, we will know that the culprit is among the files shared by every accounts.

(2) try to boot the machine the clean way (without extensions).

I'm just a bit annoyed because I feel unable to explain the way to do that in English.

Here you will see the system's help page in the French version.

I hope that you will be able to find the English version.

I highlighted the scheme to apply.

If the app behave well after that, we will know that the culprit is one of the extensions available in your system.

Yvan KOENIG (VALLAURIS, France) samedi 23 juillet 2011 19:41:08

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8

Please : Search for questions similar to your own before submitting them to the community

To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Thanks for your reply (merci de votre réponse).

I repaired the permissions, restarted my Mac and the sharing by Mail seems to work again.

Best regards (Cordialement)

Christian

I had the same issues sharing via mail. I read this forum, repaired my permissions, but still no luck. So, I followed what TPryts posted about copying the content, pasting it onto a new document and then try sharing. This seemed to work. I don't know if the repairing of the permissions helped, but I figured it couldnt help. Thanks guys for your help.

It is weird that you have to do that. Could you try with the non working document to just OPen it andSave it. Then try the Mail feature?

You repaired the permissions but did you tryied from an other user account?

Questions are so numerous that I can't memorize every case.

If the app behave well when ran from an other account, the wrongdoer is in you account. In such case, most of the time, it's the app's preferences file which is wrong.

Quit the app,

move the files :

<startupVolume>:Users:<yourAccount>:Library:Preferences:com.apple.iWork.Pages.pl ist

<startupVolume>:Users:<yourAccount>:Library:Preferences:com.apple.iWork.Pages.LSSharedFileList.plist

on the Desktop

Restart the app.

Yvan KOENIG (VALLAURIS, France) dimanche 24 juillet 2011 12:33:13

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8

Please : Search for questions similar to your own before submitting them to the community

To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

I tried that, but it still didn't work.

I only have the one user account on my MacBook Pro, which is where I had the issue. So, I couldnt try another account. My MBP is the only computer to receive the recent update (10.6.8) and is the only one with the sharing-mail issue. Thanks tho!

You can create a new user account. I have one on my machine I call Test. It is for testing things like this or in other languages.

Open System preferences

Click on Accounts

click on the + sign down to the left. You might have to open the lock first.

Fill in the the account fields. > Create account

Now log out from your original account and log into the new. Try Pages and see if it can mail. Come back and tell us how it went.

This is happening in Numbers as well. Renaming the document does not fix it. None of my old documents can be shared via email. This is a problem because I have an elaborate spreadsheet set up that I use repeatedly for business.

I used to name my files by date like this: 8/2/11.name

I found that by taking out the slashes I was once again able to share via mail.

Now I name the files like this: 8-2-11.name

And my problem is solved.

The same worked for me in Pages and Numbers. I simply renamed the files using the same date system of slashes to dashes. Does anyone know if I upgrade to Lion, does this issue still exist?

Using slashes in file names is a wrongdoer since the sitch from macOS 9 to macOS X.

This one is based upon Unix which use slashes as separator in files pathnames like this one :

"/Library/Application Support/getkeys"

If you put slashes in the name you get:

"/Library/Application Support/getkeys8/2/11"

and app using the pathname are fooled.

I guess that it's why the official international date format is not yyyy/mm/dd but yyyy-mm-dd
I wish to add that using this format is more efficient to sort than mm/dd/yy.

All in all, I must say thank you because I was puzzled by the described behavior and would never guess that somebody used slashes in filenames.

Yvan KOENIG (VALLAURIS, France) mercredi 3 août 2011 11:22:38

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community

To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

I see some sense in this, but I can't think that it is the reason for it no longer working: for the past couple of years I have been sending documents with dates in the dd/mm/yy format (i.e. with slashes) on a near daily basis, and the Share>Send via Mail function has always worked just fine. It seems odd that it should stop working now, plus it is still possible to use Print>PDF>Mail as PDF feature with slashes in the file name. But the Send via Mail function stopped working after the last update to Snow Leopard just before Lion was released.